I bought 3 new fuel injectors from them (303€ each) that I couldn't find anywhere else in Europe because of the BMW low supply rip-off tactic. The official dealship service in Greece wanted to charge 450-500€ for each one at the time.
Very satisfied from Hubauer to be honest. Thanks to them I managed to save quite a bit of money. I placed the order and I was quickly informed they weren't in stock so I agreed to wait because I wasn't in a hurry. They were helpful and quick to answer emails. I received them 3 months later. Well packaged. They even offer package insurance for a small cost which I think is worth it if the delivery is far away. The parts price went up soon after due to high demand but they still only charged me the initial price when I placed the order.
Professional shop. Positive experience. Would buy again.
The handling of my order by the team was neutral/average for an eshop, in today's competitive environment. I liked the fact that the support team identified a mistake in one ordered part and suggested the correct one for my vehicle. What i did not like at all was the fact that i had 21 items and i was only allowed to order 19. I intentionally left out 2 small parts weighting 100-150 grams maximum . The total order was almost 700 euros and the remaining parts abt 15 euros. Having contacted the support team 2-3 times the answer was negative. "Please put a new order" (which would cost me 17 euros to post). The excuse was that the extra items could damage the rest items ( i am wondering if the member of the team who replied had looked at the size of the extra items) Finally when i asked the team to consider sending the items with normal post i got a very neutral reply , that the initial order is posted and nothing can be done. I do think there is much more room for improvement on the team's handling procedures . Flexibility is important in today's business.
Easy spare parts finding with etk browsing. Overall good prices.
Some references you can order are not available anymore, refund is done, but when you pay for a secure shiping because of an expensive spare part, you maybe don't want to still pay a secure shipment anymore once this spare part is told as non available and the remaining of the order is quite cheap...
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Jun 16, 2022
Good service but shipping costs out of Germany are not accurate in terms of calculation, so after I made the purchase it came up that I needed to pay additional cost for delivery to Greece due to the large size. The need of extra costs due to the large size could have been known before I made the purchase as this could change my decision on the purchase.
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Nov 21, 2022
Parts search, identification, and order placement process on the website is excellent. But every time you edit anything in the billing information before confirming the order, the whole payment approval process starts all over again. It’s a bit of a hassle.
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Oct 10, 2022
Tout va bien jusqu’au paiement. Difficultés pour moi pour créer un compte (avec 2 opérations sur PayPal) … de ce fait, commande faite en achat rapide … du moins je pense.
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Sep 22, 2022
un poco lentos en el envio y la entrega del pedido, pero muy satisfecho con el producto adquirido
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Oct 23, 2022
Good service, good delivery service.
The web site is awfull and full of advertisments.
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May 20, 2022
Good customer service and fast shipping. Excellent experience
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Sep 19, 2022
Professional company large variety of items on stock
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Aug 5, 2022
Delivery was fast, item well packaged, as described
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