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Top positive review
Jan 4, 2024
Verified review
Competitive pricing.
The site is a bit difficult to use. The best solution, in my opinion, is to have something like a shortcut for the VIN, used in the profile (when you have one), to browse the parts that are suitable for the particular car. Currently you have to make a lot of additional clicks and have to constantly check if the VIN you've entered is the right one.
Also, make the default list to have a limit of, at least, 20 items!
Postal destination to Australia was not clear or straight forward. It took a number of emails and attemps, including a second account setup before it became evident that an address via myGermany needed to be established.
The order was finally placed, with DHL organisng transportation on 7 March 2024. I have been attempting to track this parcel for 7 days now, without any updates since 7th March appearing on their tracking system. While we are approaching the indicated delivery period of 7-10 business days, I do not know where my parcel is at this stage and trust that it will be delivered to my address in a day or two.
Please streamline and simplify the process of purchasing parts for delivery to other countries outside Europe or we will be forced to make our purchases through different suppliers such as from the USA where delivery is direct from supplier. I have a number of parts I still require and would have preferred to purchase them from Hubauer if the process is simplified.
Precise, understandable communication.
Quick response and very good business partner.
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Answer by hubauer-shop.de/en/
Jul 5, 2023
Thank you for your positive feedback. We are so pleased to hear that our communication was precise and understandable, and that we had a quick response time. It is our priority to provide excellent customer service and be a great business partner. We strive to uphold this high standard consistently with all of our customers. Thank you again for your review!
Your HUBAUER Shop Team
Thank you for your positive review! We are so pleased that you found our customer care and prices to be excellent. We strive to provide the best possible service and value to our customers, and we're glad that we could exceed your expectations. Thank you again for taking the time to share your experience with us.
Jul 3, 2023
Verified review
Ik ben heel tevreden met jullie producten
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Answer by hubauer-shop.de/en/
Jul 4, 2023
Thank you for your positive feedback about our products! At Hubauer-Shop, we always strive to provide quality products and services that meet the needs of our customers. We are so glad to hear that you are satisfied with what we have to offer. Thank you for taking the time to share your pleasant experience with us.
Jul 1, 2023
Verified review
Very fast and in every moment keep informed about the status of the item. Very happy.
Thank you for your feedback. We are delighted to hear that the delivery of goods was on time. At our company, we strive to ensure that all orders are delivered as quickly and efficiently as possible. We value our customers' time and appreciate your positive review.
Jun 26, 2023
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Jun 25, 2023
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Excelente servicio.
A pesar de estar lejos la atención es excelente. Rápido y calidad BMW.
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Answer by hubauer-shop.de/en/
Jun 28, 2023
Thank you very much for your positive feedback about our service. We really appreciate it! It's great to hear that you had a good service experience with us.
Your Hubauer Shop Team
Jun 24, 2023
Verified review
All good. Clear notes. Quick shopping.
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Answer by hubauer-shop.de/en/
Jun 28, 2023
Thank you for the positive feedback! We strive to make our shopping experience fast and easy, and we're glad that we met your expectations.
Your Hubauer Shop Team
Jun 24, 2023
Verified review
First class
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Answer by hubauer-shop.de/en/
Jun 27, 2023
Thank you for your kind words. We are thrilled to hear that you had a first class experience with us! We strive to provide the highest quality of service and customer satisfaction, and we appreciate the feedback.
Jun 23, 2023
Verified review
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Jun 22, 2023
Verified review
Alles gut
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Jun 21, 2023
Verified review
Parts arrived thanks
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Jun 21, 2023
Verified review
Gründlich und pünktlich as expected to be.
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Answer by hubauer-shop.de/en/
Jun 23, 2023
Vielen Dank für Ihre positive Bewertung und dass Sie sich die Zeit genommen haben. Es freut uns sehr zu hören, dass Sie mit dem gebotenen Service zufrieden sind und wissen Ihr Feedback sehr zu schätzen.
Ihr Hubauer Online Team
Jun 21, 2023
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Jun 20, 2023
Verified review
quick shipping, everythinf goes well
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Answer by hubauer-shop.de/en/
Jun 21, 2023
Thank you very much for your positive review! We appreciate your feedback and are delighted to hear that your experience with us was satisfying.
Ihr Hubauer Shop Team
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