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hubauer-shop.de/en/
Reviews:

733 reviews in the last 12 months4,403 total reviews  

4.71
Excellent

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Most relevant positive review

Jan 4, 2024
 Verified review
Competitive pricing. The site is a bit difficult to use. The best solution, in my opinion, is to have something like a shortcut for the VIN, used in the profile (when you have one), to browse the parts that are suitable for the particular car. Currently you have to make a lot of additional clicks and have to constantly check if the VIN you've entered is the right one. Also, make the default list to have a limit of, at least, 20 items!

Most relevant negative review

Mar 18, 2024
 Verified review
Postal destination to Australia was not clear or straight forward. It took a number of emails and attemps, including a second account setup before it became evident that an address via myGermany needed to be established. The order was finally placed, with DHL organisng transportation on 7 March 2024. I have been attempting to track this parcel for 7 days now, without any updates since 7th March appearing on their tracking system. While we are approaching the indicated delivery period of 7-10 business days, I do not know where my parcel is at this stage and trust that it will be delivered to my address in a day or two. Please streamline and simplify the process of purchasing parts for delivery to other countries outside Europe or we will be forced to make our purchases through different suppliers such as from the USA where delivery is direct from supplier. I have a number of parts I still require and would have preferred to purchase them from Hubauer if the process is simplified.
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Reviews for hubauer-shop.de/en/

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Jul 25, 2023
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Great customer service
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Answer by hubauer-shop.de/en/
Jul 27, 2023
Thanks so much for the awesome feedback! We´re doing our utmost to provide a great customer service and it's really nice to hear when customers highly satisfied. We're glad we could help out with your BMW parts needs. Many thanks once again. Looking forward to seeing you again in our Shop. Your HUBAUER Shop Team
Jul 25, 2023
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Jul 25, 2023
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Jul 25, 2023
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Jul 25, 2023
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Veloci e precisi.OTTIMO
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Answer by hubauer-shop.de/en/
Jul 27, 2023
Grazie per l'ottima recensione! Siamo lieti di sapere che ha avuto un'ottima esperienza. Ci sforziamo di fornire ai nostri clienti la migliore qualità per quanto riguarda i ricambi e l'assistenza, quindi è fantastico sapere che abbiamo soddisfatto le sue aspettative! Il vostro HUBAUER Shop Team
Jul 25, 2023
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Jul 25, 2023
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Jul 25, 2023
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uitstekende site
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Jul 25, 2023
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Absolutely brilliant.Thank u.Highly recommended this seller.
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Jul 25, 2023
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Ok
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Jul 25, 2023
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Jul 25, 2023
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Good and reliable service...quality and original products...all products made in germany is the best...i like it Thank you very much
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Jul 25, 2023
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Jul 25, 2023
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Jul 25, 2023
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Jul 25, 2023
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Great Experience

Genuine spare parts, most staff are helpful.
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Jul 25, 2023
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Jul 25, 2023
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Easy searching for parts
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Answer by hubauer-shop.de/en/
Jul 25, 2023
Thanks for the feedback! We really appreciate you taking the time to share your experience with us.
Jul 25, 2023
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Jul 25, 2023
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