hubauer-shop.de/en/
Reviews

: 3,859Excellent

4.70

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Reviews for hubauer-shop.de/en/

816 verified reviews in the last 12 months

3,859 total reviews
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Top positive review

hubauer-shop.de/en/ customer
Apr 26, 2023
 Verified review
For this last year, I have been shopping some original (OEN) BMW parts from Hubauer and honestly, my orders usually arrive and get delivered soon to Spain from Germany (about 3-5 days). Customer service is great and answers rapidly to the emails and questions regarding your order and other details. So, Hubauer is 100% recommended for original BMW parts. Danke schön für alles und habt einen wunderschönen tag.

Top negative review

hubauer-shop.de/en/ customer
Mar 1, 2023
 Verified review
The handling of my order by the team was neutral/average for an eshop, in today's competitive environment. I liked the fact that the support team identified a mistake in one ordered part and suggested the correct one for my vehicle. What i did not like at all was the fact that i had 21 items and i was only allowed to order 19. I intentionally left out 2 small parts weighting 100-150 grams maximum . The total order was almost 700 euros and the remaining parts abt 15 euros. Having contacted the support team 2-3 times the answer was negative. "Please put a new order" (which would cost me 17 euros to post). The excuse was that the extra items could damage the rest items ( i am wondering if the member of the team who replied had looked at the size of the extra items) Finally when i asked the team to consider sending the items with normal post i got a very neutral reply , that the initial order is posted and nothing can be done. I do think there is much more room for improvement on the team's handling procedures . Flexibility is important in today's business.

Reviews for hubauer-shop.de/en/

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hubauer-shop.de/en/ customer
2 days ago
 Verified review

Great service, genuine pieces.

I like how fast the store ships the items. Also the fee rates for international shipments are low which is great. I have not yet installed the piece I oredered, but it looks as legit as it can get.
hubauer-shop.de/en/ customer
2 days ago
 Verified review

Bmw 320d xdrive

Ottimo acquisto di accessori originali e consegna puntuale
hubauer-shop.de/en/ customer
2 days ago
 Verified review
Great service Delivery as expected
Answer by hubauer-shop.de/en/
2 days ago
Thank you so much for your review! We are thrilled to hear that you experienced great service and delivery as expected. We strive to offer an excellent customer experience and it’s great to know that we’ve achieved that. Thanks again for your feedback!
hubauer-shop.de/en/ customer
3 days ago
 Verified review
Very fast good Thanks
hubauer-shop.de/en/ customer
3 days ago
 Verified review

Mini parts

The service and prices are excellent
Answer by hubauer-shop.de/en/
2 days ago
Thank you very much for your positive feedback about our service and prices. We strive to offer only the best at Hubauer-Shop and are delighted that we could meet your expectations. We look forward to seeing you again soon.
hubauer-shop.de/en/ customer
3 days ago
 Verified review
Good communication and information about the order.
hubauer-shop.de/en/ customer
3 days ago
 Verified review
hubauer-shop.de/en/ customer
4 days ago
 Verified review
Great customer service and price. I likes that they asked for vinnr to deliver the correct part. Shipping was slow.
Answer by hubauer-shop.de/en/
2 days ago
Thank you for your rating Hubauer Team
hubauer-shop.de/en/ customer
4 days ago
 Verified review
hubauer-shop.de/en/ customer
5 days ago
 Verified review

The first one experience, all really cool.

Get valuable parcel on time, and track the shipment all the way. The first one experience, all really cool.
Answer by hubauer-shop.de/en/
2 days ago
Thank you for your kind review. We are so pleased to hear that you had a great experience with our parcel delivery and tracking services.
hubauer-shop.de/en/ customer
6 days ago
 Verified review
Great service and packing bones very safe.
Answer by hubauer-shop.de/en/
5 days ago
Thank you for your positive review of our service and packing! We are very proud here at Hubauer-Shop to provide excellent service and safe packaging for our customers. We strive to ensure the utmost satisfaction of each customer. Thank you for your kind words! Your HUBAUER Shop Team
hubauer-shop.de/en/ customer
6 days ago
 Verified review
hubauer-shop.de/en/ customer
6 days ago
 Verified review
hubauer-shop.de/en/ customer
7 days ago
 Verified review
5 stars !
Answer by hubauer-shop.de/en/
6 days ago
Thank you for your positive review!
hubauer-shop.de/en/ customer
7 days ago
 Verified review

E31 parts

Polecam
Answer by hubauer-shop.de/en/
6 days ago
Thank you for your positive review!
hubauer-shop.de/en/ customer
7 days ago
 Verified review
hubauer-shop.de/en/ customer
8 days ago
 Verified review

Great service!

Fast international delivery, good prices and well packaged product. A definitive recommendation!
Answer by hubauer-shop.de/en/
7 days ago
Thank you for your positive review! We indeed strive to provide fast and reliable delivery, competitive prices and quality products with a high protection for shipment. We appreciate your recommendation and support! Your HUBAUER Shop Team
AL
Aki L.
Ylöjärvi
8 days ago
 Verified review
hubauer-shop.de/en/ customer
8 days ago
 Verified review

Perfect but delivery could've been faster

Delivery could've been faster. Otherwise perfect. the shop kept me informed about the order at all stages of delivery.
Answer by hubauer-shop.de/en/
8 days ago
Thank you for your review. We are pleased to hear that you are satisfied with the infos on your order throughout the delivery process. We value our customers' satisfaction and strive to provide a speedy delivery experience whenever possible. Thank you again for your feedback. Your HUBAUER Shop Team
hubauer-shop.de/en/ customer
8 days ago
 Verified review