www.hubauer-shop.de/en/- Logo - reviews

www.hubauer-shop.de/en/
Reviews:

735 reviews in the last 12 months4,626 total reviews  

4.77
Excellent

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Most relevant positive review

Sep 26, 2024
 Verified review
Product quality, communication, shipping, tracking, delivery were all excellent. I will definitely order BMW products from Hubauer in the future. I had trouble placing the order from my 1 year old laptop computer using Google Chrome web browser. The pop up advertising at the bottom of the screen kept interfering with the ordering process and my "shopping cart." Finally after a long struggle, I had to log in from my mobile phone to actually place my order. Everything else was great. But please investigate this issue so I can order more easily from my laptop (my phone screen is too small to place detailed orders). If you have additional questions about my bad experience with the pop up advertisements, please feel free to contact me at: daviddsatterwhite@gmail.com. I have served as a customer service expert for decades and I would be happy to help.

Most relevant negative review

Mar 18, 2024
 Verified review
Postal destination to Australia was not clear or straight forward. It took a number of emails and attemps, including a second account setup before it became evident that an address via myGermany needed to be established. The order was finally placed, with DHL organisng transportation on 7 March 2024. I have been attempting to track this parcel for 7 days now, without any updates since 7th March appearing on their tracking system. While we are approaching the indicated delivery period of 7-10 business days, I do not know where my parcel is at this stage and trust that it will be delivered to my address in a day or two. Please streamline and simplify the process of purchasing parts for delivery to other countries outside Europe or we will be forced to make our purchases through different suppliers such as from the USA where delivery is direct from supplier. I have a number of parts I still require and would have preferred to purchase them from Hubauer if the process is simplified.
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Reviews for www.hubauer-shop.de/en/

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Oct 7, 2024
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Hvidovre
Oct 3, 2024
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Fair prices and great service
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Answer by www.hubauer-shop.de/en/
Oct 4, 2024
We are glad to hear that you are satisfied with your order and the service. We strive to provide the best service and the highest quality products. Thank you for taking the time to leave a review, Looking forward to seeing you again in our Shop! Your HUBAUER Shop Team
Oct 2, 2024
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Best OEM BMW parts seller! Every time all goes fine, best prices!
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Answer by www.hubauer-shop.de/en/
Oct 4, 2024
Thank you for taking the time to leave us such a positive review. We are glad to hear that you have had a consistently great experience with our store and that our prices meet your expectations. We appreciate your support and hope to continue serving you in the future.
Oct 1, 2024
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Sep 30, 2024
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Sep 29, 2024
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Sep 28, 2024
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Sep 27, 2024
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Sep 26, 2024
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Everything was great except the "Pop Up Advertisements" interfered with ordering

Product quality, communication, shipping, tracking, delivery were all excellent. I will definitely order BMW products from Hubauer in the future. I had trouble placing the order from my 1 year old laptop computer using Google Chrome web browser. The pop up advertising at the bottom of the screen kept interfering with the ordering process and my "shopping cart." Finally after a long struggle, I had to log in from my mobile phone to actually place my order. Everything else was great. But please investigate this issue so I can order more easily from my laptop (my phone screen is too small to place detailed orders). If you have additional questions about my bad experience with the pop up advertisements, please feel free to contact me at: daviddsatterwhite@gmail.com. I have served as a customer service expert for decades and I would be happy to help.
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Answer by www.hubauer-shop.de/en/
Sep 27, 2024
Thank you for your positive feedback on our product quality, communication, shipping, tracking, and delivery. We are glad to hear that you will continue to choose our BMW products in the future. We appreciate your feedback regarding the ordering process on our website and will definitely look into it. Thank you for choosing Hubauer-Shop.