hubauer-shop.de/en/
Reviews:

842 reviews in the last 12 months4,008 total reviews  

4.71
Excellent

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Top positive review

Apr 26, 2023
 Verified review
For this last year, I have been shopping some original (OEN) BMW parts from Hubauer and honestly, my orders usually arrive and get delivered soon to Spain from Germany (about 3-5 days). Customer service is great and answers rapidly to the emails and questions regarding your order and other details. So, Hubauer is 100% recommended for original BMW parts. Danke schön für alles und habt einen wunderschönen tag.

Top negative review

Mar 1, 2023
 Verified review
The handling of my order by the team was neutral/average for an eshop, in today's competitive environment. I liked the fact that the support team identified a mistake in one ordered part and suggested the correct one for my vehicle. What i did not like at all was the fact that i had 21 items and i was only allowed to order 19. I intentionally left out 2 small parts weighting 100-150 grams maximum . The total order was almost 700 euros and the remaining parts abt 15 euros. Having contacted the support team 2-3 times the answer was negative. "Please put a new order" (which would cost me 17 euros to post). The excuse was that the extra items could damage the rest items ( i am wondering if the member of the team who replied had looked at the size of the extra items) Finally when i asked the team to consider sending the items with normal post i got a very neutral reply , that the initial order is posted and nothing can be done. I do think there is much more room for improvement on the team's handling procedures . Flexibility is important in today's business.
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Reviews for hubauer-shop.de/en/

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Oct 30, 2023
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Godd prices and no issue for delivery.
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Oct 29, 2023
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Oct 29, 2023
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great webshop
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Answer by hubauer-shop.de/en/
Oct 31, 2023
Thank you for your feedback Hubauer Team
Oct 27, 2023
 Verified review
Good prices and Quick response.
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Oct 27, 2023
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Oct 27, 2023
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easy to check the parts.
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Oct 26, 2023
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Oct 26, 2023
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Oct 26, 2023
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BMW X3

Schnell, billig
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Answer by hubauer-shop.de/en/
Oct 26, 2023
Thank you for your positive feedback about Hubauer-Shop.
Oct 26, 2023
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Oct 26, 2023
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Oct 25, 2023
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BD
Bogdan D.
Ireland
Oct 25, 2023
 Verified review

Excellent online shop for my car

I'm make several orders from hubauer-shop.de during the time, they are only original BMW parts which are hard to find elsewhere for 20 years old car. About 10 days delivery ,at good prices to Ireland. I'm very happy with them, my e39 estate are happy is well.
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Oct 25, 2023
 Verified review
Very helpful staff
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Answer by hubauer-shop.de/en/
Oct 26, 2023
Thank you for your positive review and kind words. We appreciate your support!
Oct 25, 2023
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Oct 25, 2023
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