www.hubauer-shop.de/en/- Logo - reviews

www.hubauer-shop.de/en/
Reviews:

712 reviews in the last 12 months4,576 total reviews  

4.75
Excellent

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Most relevant positive review

9 days ago
 Verified review
Product quality, communication, shipping, tracking, delivery were all excellent. I will definitely order BMW products from Hubauer in the future. I had trouble placing the order from my 1 year old laptop computer using Google Chrome web browser. The pop up advertising at the bottom of the screen kept interfering with the ordering process and my "shopping cart." Finally after a long struggle, I had to log in from my mobile phone to actually place my order. Everything else was great. But please investigate this issue so I can order more easily from my laptop (my phone screen is too small to place detailed orders). If you have additional questions about my bad experience with the pop up advertisements, please feel free to contact me at: daviddsatterwhite@gmail.com. I have served as a customer service expert for decades and I would be happy to help.

Most relevant negative review

Mar 18, 2024
 Verified review
Postal destination to Australia was not clear or straight forward. It took a number of emails and attemps, including a second account setup before it became evident that an address via myGermany needed to be established. The order was finally placed, with DHL organisng transportation on 7 March 2024. I have been attempting to track this parcel for 7 days now, without any updates since 7th March appearing on their tracking system. While we are approaching the indicated delivery period of 7-10 business days, I do not know where my parcel is at this stage and trust that it will be delivered to my address in a day or two. Please streamline and simplify the process of purchasing parts for delivery to other countries outside Europe or we will be forced to make our purchases through different suppliers such as from the USA where delivery is direct from supplier. I have a number of parts I still require and would have preferred to purchase them from Hubauer if the process is simplified.
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Reviews for www.hubauer-shop.de/en/

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Jul 30, 2024
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Everything went well. Will order in future too
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Jul 29, 2024
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FRONT BUMPER CENTRE LOWER GRILL

I would be very grateful if you could tell me the part number of the piece that is missing from my front bumper 51117459708.
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Jul 29, 2024
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Professional service
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Jul 29, 2024
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Great experience

Great prices on OEM parts and fast delivery.
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Answer by www.hubauer-shop.de/en/
Jul 30, 2024
Thank you for your positive review and kind words. We are glad that you had a positive experience with our service and delivery. Your satisfaction is our top priority. Thank you again for your feedback - we appreciate it very much.
Jul 29, 2024
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Good seller...
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Edmond K.
Prizren/Kosovo
Jul 29, 2024
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