Toolnation EuropeReviews:
69 reviews in the last 12 months152 total reviews
Excellent
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Top positive review
Aug 16, 2023
Verified review
Fast delivery and response time. Only minus is that I didn't receive the tracking link for my order automatically though I apparently should have.
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Top negative review
May 5, 2023
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The shop is a joke! The given delivery times are not matching the reality at all. Payment in advance, after 3 weeks still no goods received, although regarding online shop the tool is available and can be sent in 1-3 working days.
A small part of the order is sent after 3 weeks with half of the transport costs invoiced (2 boxes of small joints for over 50! EUR). The "management" refused to lower the transport cost even tough that 50 EUR for such a small shipment is more then overpriced.... No sign of customer centricity...
Not recommended!
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Reviews for Toolnation Europe
Jan 25, 2024
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Jan 22, 2024
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Jan 17, 2024
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2 months ago I ordered tools and didn't receive it fully, I paid for it fully but still waiting for my tools.and is really hard to get in touch with them.
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Jan 10, 2024
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Great shop, always good deals with Toolnation and longened guarantee with Festool.
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Jan 4, 2024
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Jan 3, 2024
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The ease of purchase using PayPal and the competitive pricing including reasonable shipping. Very prompt delivery to Ireland over the new Year break.
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Dec 27, 2023
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5*
Everything went Super
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Dec 18, 2023
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Very good, ordered the goods on Sunday Night and was surprised they arrived so quickly Thursday lunchtime to Dublin Ireland 2 parcels..Very pleased...best price on the Web.. Will definitely recommend..
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Dec 6, 2023
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Quick delivery and good quality products
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Dec 1, 2023
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Have recommended to all my friends
That should be good enough
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Nov 30, 2023
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Nov 30, 2023
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Nov 24, 2023
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They refused to send the promotional free battery
I bought a DeWalt DCS356 multitool that was in promotion with a free 4 Ah battery included. I ordered the tool, wait more than 3 weeks for the delivery, and then I received only the tool. The free battery was not sent. I asked the customer support, and they told me that the promotion was not valid for Portugal, even though no information about exceptions were available in the website.
I asked for a refund after sending the tool back, but they do not pay the shipping costs for returns.
Worst experience ever.
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Nov 22, 2023
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Bacho Battery powered secateurs
Good prompt service
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Nov 9, 2023
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Super service
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Nov 1, 2023
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Excellent service
Great company to deal with, fast delivery to Ireland.
Happy to do business with them again.
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Answer by Toolnation Europe
Nov 3, 2023
Dear customer,
Thank you for your order and review.
Good to see that you had a pleasant experience.
Will we see you again?
Kind regards,
Toolnation Support Team.
Oct 30, 2023
Verified review
Prices and sales are very good. Problem with shipping. They only ship to Athens, Greece and not Sparti, Greece. When ordering if the shipping weight is above a number the order is not accepted.
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Answer by Toolnation Europe
Nov 3, 2023
Dear customer,
Thank you for your order and review.
Good to see that you had a pleasant experience.
Will we see you again?
Kind regards,
Toolnation Support Team.
Oct 27, 2023
Verified review
Verey good service.
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Answer by Toolnation Europe
Nov 3, 2023
Dear customer,
Thank you for your order and review.
Good to see that you had a pleasant experience.
Will we see you again?
Kind regards,
Toolnation Support Team.
Oct 17, 2023
Verified review
Goods as described and delivered efficiently.
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Answer by Toolnation Europe
Nov 3, 2023
Dear customer,
Thank you for your order and review.
Good to see that you had a pleasant experience.
Will we see you again?
Kind regards,
Toolnation Support Team.
Oct 3, 2023
Verified review
very easy to contact & responded very quickly to all enquiries
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Answer by Toolnation Europe
Nov 3, 2023
Dear customer,
Thank you for your order and review.
Good to see that you had a pleasant experience.
Will we see you again?
Kind regards,
Toolnation Support Team.