Review summary
Customers consistently appreciate the fast delivery, easy ordering process, and straightforward website navigation. The service is described as professional, helpful, and trustworthy, which encourages repeat business. Many also highlight the competitive prices and the large selection of brands and products available. Products are generally high quality, original, and match their descriptions. Some customers report occasional delays or issues with certain delivery partners, notably UPS, and there are mentions of problems with tracking or missing parts. Additionally, a few customers find prices to be higher than other sources in some cases.
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How Trusted Shops prevents fake reviewsReviewsToolnation Europe
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Verified
⭐⭐⭐⭐⭐ Genuine Milwaukee quality - perfect fit!
Bought this original Milwaukee all-metal chuck as a replacement for my M18 drill. It fits absolutely perfectly and brought the tool back to life. Standard heavy-duty quality from Milwaukee: zero wobble, excellent grip on bits, and a very reliable ratcheting mechanism that doesn't loosen up in reverse mode.
Bought this original Milwaukee all-metal chuck as a replacement for my M18 drill. It fits absolutely perfectly and brought the tool back to life. Standard heavy-duty quality from Milwaukee: zero wobble, excellent grip on bits, and a very reliable ratcheting mechanism that doesn't loosen up in reverse mode.
Reply from Toolnation Europe
Dear Customer,
Thank you for your detailed and positive review.
We are pleased to hear that the original Milwaukee all-metal chuck was a perfect fit for your M18 drill and helped bring the tool back to life. It is also great to know that you are satisfied with the build quality, grip, and reliable ratcheting mechanism.
We appreciate your trust in Toolnation.
Kind regards,
Team Toolnation
Verified
Excellent prices and service from this website - have used many times and will continue to use and recommend. Removed one star only because of the information provided about a hikoki battery redemption offer. I am in republic of Ireland and I am unable to redeem the offer if I buy tools from toolnation, that was not exactly clear from the info on this site. I was glad I double checked it before my most recent purchase. I have to make that purchase locally or from the UK. It's a little dissappointing, but that is more to do with Hikoki terms rather than Toolnation. But again, I think the info on tool nation should have made it clear for customers in ireland, as we are the only country in the Eu that the offer applies slightly differently.
Reply from Toolnation Europe
Dear customer,
Thank you for your detailed review and for your continued trust in Toolnation. We are pleased to read that you appreciate our prices and service and that you have chosen to shop with us multiple times.
Regarding the Hikoki promotion, the specific product you purchased was not part of the redemption offer. We always aim to present information about promotions as clearly as possible on our website and appreciate your feedback as it helps us continue improving this information for customers.
If you ever have questions about promotions or products, our customer service team will be happy to assist you via the contact page on our website.
Kind regards,
Team Toolnation
Verified
I bought the makita drt50zjx9 kit, with some extras for it.
After placing order, it was delivered within 1 week to my adress in denmark.
Price is very good, delivery time good.
One minus, they show you get one battery when you buy that kit, but it was missing.
But good price anyway, and good delivery time, so 5☆ from me.
Reply from Toolnation Europe
Dear customer,
Thank you very much for your detailed review and for placing your trust in Toolnation. We are pleased to read that you are satisfied with the price and delivery.
With regard to the point you mentioned, we would like to clarify that the free battery is not automatically included in this Makita promotion. Participation in the promotion requires registration with Makita Netherlands, in accordance with the manufacturer’s promotional terms and conditions.
We appreciate you sharing your feedback and will take it into account in our ongoing communication.
Kind regards,
Team Toolnation
Verified
Excellent Service
Ordered a Stanley Fatmax toolbox on wheels. Was a bit worried after I ordered it as I read some reviews on toolnation. The next day I received an email to say UPS had my purchase. It arrived from The Netherlands to Ireland within a week. Excellent service. I am very pleased
Reply from Toolnation Europe
Dear customer,
Thank you for your positive review. We are pleased to read that you were satisfied with our service.
Kind regards,
Team Toolnation
Verified
Five Star
Delighted with the price. Great communication. Item arrived on time.
Reply from Toolnation Europe
Dear Customer,
Thank you for your 5-star review. We're delighted to hear that you were happy with the price, our communication, and the on-time delivery.
Kind regards,
Team Toolnation
Verified
Arrived quickly,as described and good price very happy
Verified
Good: Quick delivery. Large selection of tools
Bad: Prices are higher than other online shops
Reply from Toolnation Europe
Dear Customer,
Thank you for your review and honest feedback.
We are pleased to hear that you were satisfied with the quick delivery and our wide range of tools. We also appreciate your comments regarding pricing and will take your feedback into consideration as part of our ongoing evaluations.
Thank you for choosing Toolnation.
Kind regards,
Team Toolnation
Verified
Parantamisen varaa on vielä.
Kolme tähteä siitä kun tuoteselostuksessa ei kerrottu että toimitus ei sisällä kaikkia osia vaan jouduin tilaamaan erikseen. Meni paljon aikaa hukkaan ja rahtimaksuja. Nopea toimitus muutoin.
Reply from Toolnation Europe
Hyvä asiakas,
Kiitos arvostelustanne. Olemme pahoillamme, että tuotekuvaus ei ollut riittävän selkeä ja että jouduitte tilaamaan osia erikseen. Ymmärrämme hyvin, että tästä aiheutui ylimääräistä vaivaa, viivästystä ja lisäkustannuksia.
Mukava kuulla, että toimitus oli muuten nopea. Arvostamme palautettanne ja käytämme sitä tuotekuvaustemme kehittämiseen.
Ystävällisin terveisin,
Toolnation-tiimi
Verified
Eu gostei da rapidez ao entregar a encomenda
Verified
Easy to use website and great value combined with speedy delivery.
Reply from Toolnation Europe
Dear Customer,
Thank you for your positive review.
We are pleased to hear that you found our website easy to use and appreciated the combination of good value and speedy delivery.
Kind regards,
Team Toolnation
Verified
really exelent first buy, 5 days delivery to Portugal and the package was pristine
Reply from Toolnation Europe
Dear Customer,
Thank you for your positive review.
We are pleased to hear that your first experience with Toolnation was excellent and that your order arrived quickly in Portugal with the package in perfect condition.
We appreciate your trust in Toolnation and hope to welcome you again in the future.
Kind regards,
Team Toolnation
Verified
Gyors hatékony kiszállítás.
Kedvező árak!
Reply from Toolnation Europe
Kedves Vásárló!
Köszönjük az 5 csillagos értékelést. Örömmel halljuk, hogy elégedett volt a gyors szállítással és kedvező árainkkal.
Üdvözlettel,
Toolnation csapata
Verified
100%
Good price, easy process, fast delivery - Thank you!
Reply from Toolnation Europe
Dear Customer,
Thank you for your positive review.
We are pleased to hear that you were satisfied with the pricing, ordering process, and fast delivery.
Kind regards,
Team Toolnation
Verified
Great prices with great care and delivery service!
Reply from Toolnation Europe
Dear Customer,
Thank you for your positive review.
We are delighted to hear that you were satisfied with both our prices and the care taken during delivery and service.
Kind regards,
Team Toolnation
Verified
Quick delivery
Verified
Fast delivery with good delivery information.
Reply from Toolnation Europe
Dear Customer,
Thank you for your positive review.
We are pleased to hear that you were satisfied with the fast delivery and the delivery updates provided.
Thank you for choosing Toolnation.
Kind regards,
Team Toolnation
Verified
Very good and straightforward service,
Reply from Toolnation Europe
Dear Customer,
Thank you for your positive feedback. We are pleased to hear that you are satisfied with our straightforward service.
We appreciate your trust and look forward to welcoming you again.
Kind regards,
Team Toolnation
Verified
It was an easy and good experience .
Reply from Toolnation Europe
Dear Customer,
Thank you for your positive review.
We are pleased to hear that you had an easy and pleasant shopping experience with Toolnation.
Thank you for choosing us.
Kind regards,
Team Toolnation
Verified
Good experience.
The item was really in stock. Got it super quickly even if it was an international shipment. Thank you.
Reply from Toolnation Europe
Dear customer,
Thank you for your positive review and for placing your trust in Toolnation. We are pleased to read that your order arrived quickly and met your expectations.
Kind regards,
Team Toolnation
Verified
