I bought a DeWalt DCS356 multitool that was in promotion with a free 4 Ah battery included. I ordered the tool, wait more than 3 weeks for the delivery, and then I received only the tool. The free battery was not sent. I asked the customer support, and they told me that the promotion was not valid for Portugal, even though no information about exceptions were available in the website.
I asked for a refund after sending the tool back, but they do not pay the shipping costs for returns.
Worst experience ever.
Service was excellent and the delivery gave me ease of mind thanks 😊 I will shop with them again
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Apr 6, 2024
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Apr 5, 2024
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Apr 3, 2024
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Mar 20, 2024
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Mar 15, 2024
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Mar 8, 2024
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The Makita DTM52 that I bought was very well priced. The delivery was a little bit expensive, but overall very happy with service.
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Feb 19, 2024
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Super fast
Super gast
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Mar 6, 2024
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Feb 23, 2024
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Jan 30, 2024
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Easy to use
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Feb 5, 2024
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Jan 25, 2024
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Jan 22, 2024
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Dec 18, 2023
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Very good, ordered the goods on Sunday Night and was surprised they arrived so quickly Thursday lunchtime to Dublin Ireland 2 parcels..Very pleased...best price on the Web.. Will definitely recommend..
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Oct 30, 2023
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Prices and sales are very good. Problem with shipping. They only ship to Athens, Greece and not Sparti, Greece. When ordering if the shipping weight is above a number the order is not accepted.
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Answer by Toolnation Europe
Nov 3, 2023
Dear customer,
Thank you for your order and review.
Good to see that you had a pleasant experience.
Will we see you again?
Kind regards,
Toolnation Support Team.
Aug 18, 2023
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Prices are very competitive and wide variety.
Better. Maybe delivery times also when ordering a date of delivery at time of order as this can be imperative
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Answer by Toolnation Europe
Nov 3, 2023
Dear customer,
Thank you for your order and review.
Good to see that you had a pleasant experience.
Will we see you again?
Kind regards,
Toolnation Support Team.
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