I bought a DeWalt DCS356 multitool that was in promotion with a free 4 Ah battery included. I ordered the tool, wait more than 3 weeks for the delivery, and then I received only the tool. The free battery was not sent. I asked the customer support, and they told me that the promotion was not valid for Portugal, even though no information about exceptions were available in the website.
I asked for a refund after sending the tool back, but they do not pay the shipping costs for returns.
Worst experience ever.
Good selection and availability of tools and accessories with fair price, but international shipping costs for small items are high.
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Answer by Toolnation Europe
Nov 3, 2023
Dear customer,
Thank you for your order and review.
Good to see that you had a pleasant experience.
Will we see you again?
Kind regards,
Toolnation Support Team.
Aug 22, 2023
Verified review
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Answer by Toolnation Europe
Nov 3, 2023
Dear customer,
Thank you for your order and review.
Great to see that you had a nice experience.
Will we see you another time?
Best regards,
Toolnation Support Team.
Very good company to deal with few days for delivery to Ireland
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Answer by Toolnation Europe
Nov 3, 2023
Dear customer,
Thank you for your order and review.
Good to see that you had a pleasant experience.
Will we see you again?
Kind regards,
Toolnation Support Team.
Aug 18, 2023
Verified review
Prices are very competitive and wide variety.
Better. Maybe delivery times also when ordering a date of delivery at time of order as this can be imperative
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Answer by Toolnation Europe
Nov 3, 2023
Dear customer,
Thank you for your order and review.
Good to see that you had a pleasant experience.
Will we see you again?
Kind regards,
Toolnation Support Team.
Aug 16, 2023
Verified review
Nearly perfect
Fast delivery and response time. Only minus is that I didn't receive the tracking link for my order automatically though I apparently should have.
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Answer by Toolnation Europe
Nov 3, 2023
Dear customer,
Thank you for your order and review.
Good to see that you had a pleasant experience.
Will we see you again?
Kind regards,
Toolnation Support Team.
Aug 11, 2023
Verified review
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Answer by Toolnation Europe
Nov 3, 2023
Dear customer,
Thank you for your order and review.
Great to see that you had a nice experience.
Will we see you another time?
Best regards,
Toolnation Support Team.
Good prices on quality tools. Fast delivery and good packaging.
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Answer by Toolnation Europe
Nov 3, 2023
Dear customer,
Thank you for your order and review.
Good to see that you had a pleasant experience.
Will we see you again?
Kind regards,
Toolnation Support Team.
Aug 8, 2023
Verified review
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Answer by Toolnation Europe
Nov 3, 2023
Dear customer,
Thank you for your order and review.
Great to see that you had a nice experience.
Will we see you another time?
Best regards,
Toolnation Support Team.
Aug 3, 2023
Verified review
Makita 7104L
Pricing on item (Makita 7104L) I was looking for was unbeatable. Excellent customer service and fast shipping. Highly recommended.
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Answer by Toolnation Europe
Nov 3, 2023
Dear customer,
Thank you for your order and review.
Good to see that you had a pleasant experience.
Will we see you again?
Kind regards,
Toolnation Support Team.
Aug 3, 2023
Verified review
Preço. Qualidade produto. Tempo de entrega
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Answer by Toolnation Europe
Nov 3, 2023
Dear customer,
Thank you for your order and review.
Good to see that you had a pleasant experience.
Will we see you again?
Kind regards,
Toolnation Support Team.
Jul 24, 2023
Verified review
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Answer by Toolnation Europe
Nov 3, 2023
Dear customer,
Thank you for your order and review.
Great to see that you had a nice experience.
Will we see you another time?
Best regards,
Toolnation Support Team.
Jul 11, 2023
Verified review
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Answer by Toolnation Europe
Nov 3, 2023
Dear customer,
Thank you for your order and review.
Great to see that you had a nice experience.
Will we see you another time?
Best regards,
Toolnation Support Team.
Jun 28, 2023
Verified review
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Answer by Toolnation Europe
Nov 3, 2023
Dear customer,
Thank you for your order and review.
Great to see that you had a nice experience.
Will we see you another time?
Best regards,
Toolnation Support Team.
Dear customer,
Thank you for your order and review.
Great to see that you had a nice experience.
Will we see you another time?
Best regards,
Toolnation Support Team.
Jun 21, 2023
Verified review
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Answer by Toolnation Europe
Nov 3, 2023
Dear customer,
Thank you for your order and review.
Great to see that you had a nice experience.
Will we see you another time?
Best regards,
Toolnation Support Team.
Jun 14, 2023
Verified review
Painless purchase with competitive pricing
Very competitive pricing, fast delivery and very useable site. Would definitely recommend
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Answer by Toolnation Europe
Nov 3, 2023
Dear customer,
Thank you for your order and review.
Good to see that you had a pleasant experience.
Will we see you again?
Kind regards,
Toolnation Support Team.
Jun 14, 2023
Verified review
I make order to Ireland power washer arrives in 3 working days high recommend
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Answer by Toolnation Europe
Nov 3, 2023
Dear customer,
Thank you for your order and review.
Good to see that you had a pleasant experience.
Will we see you again?
Kind regards,
Toolnation Support Team.
Jun 8, 2023
Verified review
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Answer by Toolnation Europe
Nov 3, 2023
Dear customer,
Thank you for your order and review.
Great to see that you had a nice experience.
Will we see you another time?
Best regards,
Toolnation Support Team.
May 31, 2023
Verified review
Fast delivery. Everything packaged very well. Happy customer
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Answer by Toolnation Europe
Nov 3, 2023
Dear customer,
Thank you for your order and review.
Good to see that you had a pleasant experience.
Will we see you again?
Kind regards,
Toolnation Support Team.
May 29, 2023
Verified review
Send orders in one delivery instead of multiple deliveries.
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Answer by Toolnation Europe
Nov 3, 2023
Dear customer,
Thank you for your order and review.
Good to see that you had a pleasant experience.
Will we see you again?
Kind regards,
Toolnation Support Team.
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