I bought a DeWalt DCS356 multitool that was in promotion with a free 4 Ah battery included. I ordered the tool, wait more than 3 weeks for the delivery, and then I received only the tool. The free battery was not sent. I asked the customer support, and they told me that the promotion was not valid for Portugal, even though no information about exceptions were available in the website.
I asked for a refund after sending the tool back, but they do not pay the shipping costs for returns.
Worst experience ever.
Dear customer,
Thank you for your order and review.
Great to see that you had a nice experience.
Will we see you another time?
Best regards,
Toolnation Support Team.
Aug 3, 2023
Verified review
Makita 7104L
Pricing on item (Makita 7104L) I was looking for was unbeatable. Excellent customer service and fast shipping. Highly recommended.
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Answer by Toolnation Europe
Nov 3, 2023
Dear customer,
Thank you for your order and review.
Good to see that you had a pleasant experience.
Will we see you again?
Kind regards,
Toolnation Support Team.
Aug 3, 2023
Verified review
Preço. Qualidade produto. Tempo de entrega
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Answer by Toolnation Europe
Nov 3, 2023
Dear customer,
Thank you for your order and review.
Good to see that you had a pleasant experience.
Will we see you again?
Kind regards,
Toolnation Support Team.
Jul 24, 2023
Verified review
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Answer by Toolnation Europe
Nov 3, 2023
Dear customer,
Thank you for your order and review.
Great to see that you had a nice experience.
Will we see you another time?
Best regards,
Toolnation Support Team.
Dear customer,
Thank you for your order and review.
Great to see that you had a nice experience.
Will we see you another time?
Best regards,
Toolnation Support Team.
Jun 21, 2023
Verified review
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Answer by Toolnation Europe
Nov 3, 2023
Dear customer,
Thank you for your order and review.
Great to see that you had a nice experience.
Will we see you another time?
Best regards,
Toolnation Support Team.
Jun 14, 2023
Verified review
Painless purchase with competitive pricing
Very competitive pricing, fast delivery and very useable site. Would definitely recommend
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Answer by Toolnation Europe
Nov 3, 2023
Dear customer,
Thank you for your order and review.
Good to see that you had a pleasant experience.
Will we see you again?
Kind regards,
Toolnation Support Team.
Jun 14, 2023
Verified review
I make order to Ireland power washer arrives in 3 working days high recommend
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Answer by Toolnation Europe
Nov 3, 2023
Dear customer,
Thank you for your order and review.
Good to see that you had a pleasant experience.
Will we see you again?
Kind regards,
Toolnation Support Team.
Jun 8, 2023
Verified review
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Answer by Toolnation Europe
Nov 3, 2023
Dear customer,
Thank you for your order and review.
Great to see that you had a nice experience.
Will we see you another time?
Best regards,
Toolnation Support Team.
May 31, 2023
Verified review
Fast delivery. Everything packaged very well. Happy customer
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Answer by Toolnation Europe
Nov 3, 2023
Dear customer,
Thank you for your order and review.
Good to see that you had a pleasant experience.
Will we see you again?
Kind regards,
Toolnation Support Team.
May 29, 2023
Verified review
Send orders in one delivery instead of multiple deliveries.
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Answer by Toolnation Europe
Nov 3, 2023
Dear customer,
Thank you for your order and review.
Good to see that you had a pleasant experience.
Will we see you again?
Kind regards,
Toolnation Support Team.
May 24, 2023
Verified review
Very good
Quick delivery, good service and good prices.
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Answer by Toolnation Europe
Nov 3, 2023
Dear customer,
Thank you for your order and review.
Good to see that you had a pleasant experience.
Will we see you again?
Kind regards,
Toolnation Support Team.
May 23, 2023
Verified review
fast and clear
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Answer by Toolnation Europe
Nov 3, 2023
Dear customer,
Thank you for your order and review.
Good to see that you had a pleasant experience.
Will we see you again?
Kind regards,
Toolnation Support Team.
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