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Top positive review
Sep 4, 2023
Verified review
1) Natalia Dura - a very competent and responsive employee;
2) I have been buying and wearing Helikon products for many years, now I started buying online through the site, at first I was worried, I thought it would either take a long time, or it might get lost, or something else would happen, but everything turned out fine, I already stuffed things for 3k in half a year ;
3) Helikon released a new hardshell jacket with a membrane, of course I ordered it, but I got a factory defect to my great regret. I thought that the situation would either drag on for a very long time or not be resolved at all, but Helikon made me very happy that they solved my situation very quickly (3 days), went to meet me and returned the cost of the jacket, real professionals, including including Natalia!
Summing up - I wore Helikon, I wear it and I will wear it!
Website is a bit confusing when looking for a specific product - takes lot of time to find the difference between two similar trousers for example that are a lot alike
Maybe a "compare" option could be good ?
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Jan 2, 2024
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Very good and creative production. Congrat !
Very good production. Well thought out with many practical details. Great quality of materials, seams and closures. Only the sleeves could be a little wider to be more comfortable if you wear a sweater or thick fleece underneath. This is a recurring problem at Helikon Tex...
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Dec 26, 2023
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The quality is top, but...
The quality is top.
The technical aspect is top.
the price is good, but all the Delivery charges and taxes makes the cost to high.
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Dec 25, 2023
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Products as descripted.
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Dec 25, 2023
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Dec 22, 2023
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good service and fast shipping, thank you
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Dec 22, 2023
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Dec 17, 2023
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Dec 9, 2023
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Dec 4, 2023
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UPS forwarding service is very poor. They do not deliver parcels to the address. They make a record in the system that the package has been delivered, but it's not. Instead, they keep dropping packages to the collection point.
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Nov 14, 2023
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Ammo box it’s very good product.
The bushcraft dump pouch is a beautiful product but the closing system needs to be improved as it is inconvenient and inefficient. I would use a rigid thread rather than an elastic one.
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Oct 31, 2023
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Oct 30, 2023
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Oct 27, 2023
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Great shopping experience, RMA may be improved.
Great shopping experience and on time delivery, I'll shop again here for sure. RMA procedure could be improved with online functions and status monitoring rather than be all paper based.
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Oct 25, 2023
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Velocità di evasione dell'ordine
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Oct 17, 2023
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I like the service from them. They produce a great product. I can only say that they using outside of the postal system carriers isn’t smooth. Both UPS, DHL are two carriers that are unreliable.
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Sep 22, 2023
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choice, quality / price rate, excellent customer service
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Sep 15, 2023
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EDC backpack,Velcro
I got an edc backpack and an insert Velcro case
The backpack was kinda poor cause in the secondary zip it got broken
The insert Velcro was good but not that big as expected to be
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