helikon-tex.com/en_eur/Reviews

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Contact
HELIKON - TEX sp. z o.o.
Radomska 34
54-032 Wrocław
Poland
+48 784 435 534
www.helikon-tex.com/en_eur/
Trade register
Rejestr Przedsiębiorców KRS 0000410970
Authorised representative
Grzegorz Mieszczak

Reviews for helikon-tex.com/en_eur/

4.91/5.00
Excellent
How is the rating calculated?

1,377 reviews in the last 12 months

5 stars
94 %
4 stars
4 %
3 stars
1 %
2 stars
1 %
1 star
0 %
3,154 total reviews

the most relevant positive review

Yesterday
What I liked best was the variety of excellent products they have. There isn’t one thing I’ve received from Helikon-Tex with which I wasn’t thrilled. The materials and craftsmanship is in the top 1% of gear manufacturers. From fit and finish, practicality, comfort, to just the overall cool factor, they are my favourite place to go for my tactical and everyday apparel and gear. Something they could do better: if an item is available in the Poland store location, I’d like to see it also available in the USA store. I’m not talking about an item being out of stock; I mean the item isn’t even listed on the USA store. Otherwise I have to take a chance on overseas shipping, which, thanks to Joe, is either REALLY slow or non-existent.
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the most relevant critical review

8 months ago
I'm sure that your product is very good. However.. this will be the absolute last time i ever order from you. Your carrier is ups,which i have planty to say about. It took you 3 days to send the product from poland to israel,it took ups 4 days from arrival of the package to israel,to send it out from it's main distribution center to delivery. And i've asked to change my package delivery destinatio
Answer by helikon-tex.com/en_eur/
8 months ago
We're sorry to hear that, however your opinion is in regards of UPS delivery and not our shipping - which by your own admission was fast enough - nor Customer Service, which you had no contact with yet you've rated it 1/5.
Read moreShow all critical reviews

Read the most relevant positive or most relevant critical review

Positive
Critical
Yesterday
What I liked best was the variety of excellent products they have. There isn’t one thing I’ve received from Helikon-Tex with which I wasn’t thrilled. The materials and craftsmanship is in the top 1% of gear manufacturers. From fit and finish, practicality, comfort, to just the overall cool factor, they are my favourite place to go for my tactical and everyday apparel and gear. Something they could do better: if an item is available in the Poland store location, I’d like to see it also available in the USA store. I’m not talking about an item being out of stock; I mean the item isn’t even listed on the USA store. Otherwise I have to take a chance on overseas shipping, which, thanks to Joe, is either REALLY slow or non-existent.
Read more
Show all positive reviews
8 months ago
I'm sure that your product is very good. However.. this will be the absolute last time i ever order from you. Your carrier is ups,which i have planty to say about. It took you 3 days to send the product from poland to israel,it took ups 4 days from arrival of the package to israel,to send it out from it's main distribution center to delivery. And i've asked to change my package delivery destinatio
Answer by helikon-tex.com/en_eur/
8 months ago
We're sorry to hear that, however your opinion is in regards of UPS delivery and not our shipping - which by your own admission was fast enough - nor Customer Service, which you had no contact with yet you've rated it 1/5.
Read more
Show all critical reviews

What other customers say about their experience with helikon-tex.com/en_eur/

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Yesterday
What I liked best was the variety of excellent products they have. There isn’t one thing I’ve received from Helikon-Tex with which I wasn’t thrilled. The materials and craftsmanship is in the top 1% of gear manufacturers. From fit and finish, practicality, comfort, to just the overall cool factor, they are my favourite place to go for my tactical and everyday apparel and gear. Something they could do better: if an item is available in the Poland store location, I’d like to see it also available in the USA store. I’m not talking about an item being out of stock; I mean the item isn’t even listed on the USA store. Otherwise I have to take a chance on overseas shipping, which, thanks to Joe, is either REALLY slow or non-existent.
 helpful 
 Verified review|
1 month ago
On october 2 i bought a M65 Jacket - NyCo Sateen and a PATRIOT Jacket - Double Fleece. The products are of good quality and the shipping was quite fast. The only drawback is related to the cost of shipping within my country (Chile) and customs taxes. Both aspects should be advised on the Helikon page at the time of purchase, since at the time of paying for both items the dispatch is incorporated, but it is related only to the place of origin.
 helpful 
 Verified review|
20 days ago
Really reliable company. I like a lot their products, that I find very well made. I wear a wolfhound jacket that I call my second skin. Its comfortable, light, warm. Something that I never leave home going out. Same thing for the winter gloves. I also bought a pair of greyman jeans that I find at the same level of the other gear. I am thinking to get an husky jacket for the winter...I only can imagine how much warm can be...
 helpful 
 Verified review|
19 days ago
A great pair of shorts I really love them .Great to find a pair of shorts that have not been slimmed and trimmed as per modern fashion .very happy .I am 6foot 7 200cm the 11 inch shorts size small fit perfect .I wore them all summer in the uk ,and are surprisingly cool even when it got hot .
 helpful 
 Verified review|
25 days ago
Website is easy to use and navigate, check out was also practical and fast. Delivery came from poland to my door in finland in four days, which was a nice surprise. The guality of the products were awesome, and have been in use almost daily.
 helpful 
 Verified review|
5 days ago
Best socks I've ever tried . Had some for 5years and they still keep their shape and don't shrink even though they have wool in them. Most other wool socks shrinks 5 sizes after first wash.
 helpful 
 Verified review|
8 days ago
Torsten T. from Rostock
1nce again: Great overall performance: fast and complete delivery of great outdoor gear; hassle-free change of products or refound of money (if needed)! Greetings: Torsten (ROS, Germany).
 helpful 
 Verified review|
21 days ago
Torsten T. from Rostock
Great overall performance: fast and complete delivery of great outdoor gear; hassle-free change of products or refound of money (if needed)! Greetings: Torsten (ROS, Germany).
 helpful 
 Verified review|
6 days ago
Even though I wasn’t able to make an exchange with my order, the return and new order process was good and the customer service via email was quick and easy. Thank you!
 helpful 
 Verified review|
1 month ago
Cédric C. from CROUY SAINT PIERRE
Qualité et design, vêtements et accessoires pratiques, confortables et de conception intelligente. Je suis passé de fjallraven à Helikon-tex sans aucun souci. Bravo !
 helpful 
 Verified review|
10 days ago
tout est presque parfait, vos produits, la livraison, le remboursement en cas de retour, une chose à changer ? remettre certains produits en stock ;)
 helpful 
 Verified review|
20 days ago
Pantalon au top bonne qualité et réception dans les délais le seul petit problème se sont les tailles mal conçu pour la France (trop aléatoire)
 helpful 
 Verified review|
24 days ago
Ordered the helikon Tex lumber gloves, love them sizing good. leather nice and supple but still tough enough for daily use. 10/10 service
 helpful 
 Verified review|
1 month ago
I really enjoyed the e-mail notifications. Expanding the timeframe would make things better. Supply Chain issues
 helpful 
 Verified review|
1 month ago
Super fast shipping and delighted with the quality of the products... 100% recommended brand.
 helpful 
 Verified review|
23 days ago
Perfect quality clothing, fast delivery and fast refunding. I am a happy customer!
 helpful 
 Verified review|
1 month ago
Ordering is easy even from the Netherlands - keeping you up to date on shipments
 helpful 
 Verified review|
11 days ago
Great products with excellent quality. Next orders will come soon.
 helpful 
 Verified review|
13 days ago
Fast shipping, quality of product and always a return label.
 helpful 
 Verified review|
1 month ago
Just keep the great quaility. Make more urban line chlotes.
 helpful 
 Verified review|
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Reviews for helikon-tex.com/en_eur/

4.91/5.00
Excellent
How is the rating calculated?

1,377 reviews in the last 12 months

5 stars
94 %
4 stars
4 %
3 stars
1 %
2 stars
1 %
1 star
0 %
3,154 total reviews

Trustmark for helikon-tex.com/en_eur/

Status:
Valid
updated on: 30/11/2021
certified since: 20/05/2019
helikon-tex.com/en_eur/ is checked and certified according to the Trusted Shops quality criteria
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Secured by a guarantee

At helikon-tex.com/en_eur/, you can use the guarantee from Trusted Shops and protect up to €2,500 . Find out more

helikon-tex.com/en_eur/ is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At helikon-tex.com/en_eur/, you can use the guarantee from Trusted Shops and protect up to €2,500 . Find out more

What does the trustmark mean?

Details about helikon-tex.com/en_eur/

Contact
HELIKON - TEX sp. z o.o.
Radomska 34
54-032 Wrocław
Poland
+48 784 435 534
www.helikon-tex.com/en_eur/
Trade register
Rejestr Przedsiębiorców KRS 0000410970
Authorised representative
Grzegorz Mieszczak
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