Everything is fine, but there are a few important points
1. Zippers. This is the biggest problem. Zippers looks reliable, but keeps getting jammed in some places. Therefore, there are problems with opening/closing the backpack. You will not be able to quickly open/close the backpack. And it happens all the time. This is terrible! For this price of a backpack, this should not be the case
2. No laptop pocket. If it's an EDC backpack, there should be a laptop pocket. It is hard to imagine that in 2022 there is no such pocket. And it is not mentioned anywhere in the description. It's weird.
3. EMS messed up with the track number, because of which the parcel was almost lost and the delivery was delayed.
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the most relevant critical review
Nov 4, 2022
Customer relationships.
Products are good.
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Reviews for helikon-tex.com/en_eur/
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Verified review
Jan 12, 2023
I placed 2 orders with them so far, and everything has been great.
Customer service was very responsive, and their response time was about a couple hours most of the time, maybe next morning the worst case scenario(if my message was sent in the evening).
The products are great, they seem to be high quality. They definitely seem to be similar to other high-end outdoor and tactical companies, while being slightly less expensive.
One thing to watch out for, if you're used to american sizing, their products seem to run one size smaller. Their 3XL is an american 2XL, for reference. But if you know this, ordering will be very easy.
I haven't owned their products for a very long time, so I will continue using them, and if something critical comes up regarding their durability, over time, I will update this review.
I will definitely buy their products again.
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Verified review
2 days ago
Great products, support and secure delivery
I have shopped multible times at Helikon-tex and have used their customer support and all communication have been flawless.
The design, materials and quality is outstanding and the only brand I use in my leasure time.
Delivery is fast and secure every time.
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Verified review
2 days ago
Helikon's garment/apparel/accessories are well made and long lasting in the time. I buy Only Helikon'S Item. Website is easy to browse an all article are detailed explained. Fast shipping and secure money transaction. Post sale assistance quick answer to all question. Big Deal Since many years.
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Verified review
Jan 14, 2023
Ordered product before christmas 2022 product showed on time and fast shipping for coming from Europe to united states. As far as product it is of good quality. I am using it for summer backpacking trips and hunting.
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