helikon-tex.com/en_eur/Reviews

: 4,718Excellent

4.91
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certified since: May 20, 2019
updated on: May 30, 2023
helikon-tex.com/en_eur/ is checked and certified according to the Trusted Shops quality criteria
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certified since: May 20, 2019
updated on: May 30, 2023
helikon-tex.com/en_eur/ is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At helikon-tex.com/en_eur/, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for helikon-tex.com/en_eur/

4.91
Excellent
How is the rating calculated?

905 verified reviews in the last 12 months

5
94 %
4
5 %
3
< 1 %
2
< 1 %
1
< 1 %
4,718 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review

Sep 29, 2022
Everything is fine, but there are a few important points 1. Zippers. This is the biggest problem. Zippers looks reliable, but keeps getting jammed in some places. Therefore, there are problems with opening/closing the backpack. You will not be able to quickly open/close the backpack. And it happens all the time. This is terrible! For this price of a backpack, this should not be the case 2. No laptop pocket. If it's an EDC backpack, there should be a laptop pocket. It is hard to imagine that in 2022 there is no such pocket. And it is not mentioned anywhere in the description. It's weird. 3. EMS messed up with the track number, because of which the parcel was almost lost and the delivery was delayed.
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the most relevant critical review

Nov 4, 2022
Customer relationships. Products are good.
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Reviews for helikon-tex.com/en_eur/

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Apr 15, 2023
Quick shipping
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Apr 15, 2023
Slow on returns
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Answer by helikon-tex.com/en_eur/
Apr 17, 2023
Hello, refund are made within a maximum of 14 days from the date of receiving the return package. Your package has not yet arrived. Parcels from the UK go through customs, which lengthens the time it takes for us to receive your shipment. If you can, please send your tracking number to our service. We will try to verify it. Best regards, Helikon-Tex Team
 Verified review
Apr 10, 2023
The packaging in the bag is terrible.
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Apr 7, 2023
Goods great but lost by UPS
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Answer by helikon-tex.com/en_eur/
Apr 17, 2023
We are very sorry to hear about your lost package. Please contact our Customer Service, we will be happy to assist you in resolving the problem. Please email shop@helikon-tex.com.
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Mar 13, 2023
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Feb 28, 2023
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Feb 12, 2023
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Jan 29, 2023
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Jan 22, 2023
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Jan 20, 2023
Qualité des produits. Descriptif un peu juste. Frais de port excessif.
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Jan 19, 2023
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Jan 17, 2023
Great gear at a fair price. Sizing charts could be better.
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Jan 16, 2023
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Jan 14, 2023
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Jan 9, 2023
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Jan 8, 2023
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Dec 27, 2022
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Dec 26, 2022
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