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Top positive review
Sep 4, 2023
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1) Natalia Dura - a very competent and responsive employee;
2) I have been buying and wearing Helikon products for many years, now I started buying online through the site, at first I was worried, I thought it would either take a long time, or it might get lost, or something else would happen, but everything turned out fine, I already stuffed things for 3k in half a year ;
3) Helikon released a new hardshell jacket with a membrane, of course I ordered it, but I got a factory defect to my great regret. I thought that the situation would either drag on for a very long time or not be resolved at all, but Helikon made me very happy that they solved my situation very quickly (3 days), went to meet me and returned the cost of the jacket, real professionals, including including Natalia!
Summing up - I wore Helikon, I wear it and I will wear it!
Great company to work with. always professional and on time. DHL were the weak link as i was away, remote accessed the door and he decided to deliver to an outlet who lost my package. Helikon refunded straightaway
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Jun 23, 2023
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Jun 22, 2023
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Jun 22, 2023
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Fast shipping, good quality equipment and excellent communication
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Jun 21, 2023
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Its really good. Shipping also fast. Quality is perfect
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Jun 21, 2023
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Prompt service. Secure transaction. Great product
I was messaged when the item was in stock. I set up an account and completed the order. The Wolfhound hoodie is exactly what I required.
The order process and payment method was different but secure.
The item shipped & received in the time they promised
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Jun 21, 2023
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Good quality of products and manage returns very well.
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Jun 20, 2023
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Jun 19, 2023
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Its my trusted shop
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Jun 19, 2023
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Jun 18, 2023
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Very very good products, good prices and efficient shipment.
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Jun 18, 2023
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Jun 17, 2023
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Good merchandise and incredibly fast shipping. Slower, lower cost shipping as an option would have been nice
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Jun 17, 2023
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Eerste keer besteld, Snel geleverd.
Eerste keer besteld. Snel geleverd en de overhemden zijn van goede kwaliteit.
Geen ervaring met retour zendingen. Zoek wel eerst goed uit wat voor maat je hebt want met een buikje kan de kleding beter een maatje groter worden gekozen.
Ordered products came fast and were just as expected.
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Jun 16, 2023
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Besides the great and very high quality products, this shop has the best customer service I've ever met. They try their best to help you no matter how difficult your request is. Once I had problems with my They really care about you and your orders. Once I had a problem with a jacket - one of the zip pulls broke. They've sent me several pulls for free, I didn't even pay for the delivery. Customer service agent Natalia Dura is a great professional, thank you one more time. For sure will buy more from this shop.
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