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Most relevant positive review
Jan 27, 2024
Verified review
Shipping and returns are very good and, above all, fast.
The size information for pants could be improved. example the mcdu and the utp. both ordered in xxxl. One fits perfectly, the other has 5 cm between my stomach and the waistband.
I had the same problem with other orders. Even two pairs of pants of the same type were significantly different in the same size.
it would be easier for everyone involved if it were possible to order on account/or with a reservation on the credit card account. this would allow a one-off order to choose from and avoid staggered orders/returns.
but to summarize: you are good :-)
I thought it would work out cheaper buying direct from Helikon but after taxes and delivery costs ended up paying 20-30% more than if I’d ordered from a uk supplier. Consider redirecting UK customers to a local supplier in future? Also ordered same sizing in different styles but one style was too small to wear.
Great shop with great products and fast service (shipping and returns)
Helikon Tex has great products and I was amazed by their very fast service of shipping and returns. I bought some jackets and shirts, most of wich I kept, and some trousers wich I had to return because their models were too loose for the look I was aiming for. I returned those and in little time I had my refund, hassle free. I value this point, so for that this store gets the highest rating possible.
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Aug 26, 2024
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Cool to buy direct from them
I find it via FB add and since I know the brand well and my local webshop didn't have things on stock I ordered. Shipping was lightning fast and for a fair price. Thumbs up.
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Aug 24, 2024
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Good packaging
I really appreciated the packaging used to send my items, because in case of return, it has a double closure and inside there is the adhesive label for any return shipment.
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Aug 26, 2024
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Super fast delivery, top quality and even the return process ist super streamlined, with an extra label attached in every delivery.
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Aug 26, 2024
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Great company.
Great, well design and thoughtfully crafted gear that is affordable and looks good. Fantastic range.
Good customer services too.
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Sep 5, 2024
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The order was fulfilled very quickly and I had absolutely no problems.
Great Quality, quick shipping and frequent updates.
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Aug 26, 2024
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I ordered the wrong size by accident. My fault. But Helikon-tex helped me
solve it with kind and excellent help.
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Sep 2, 2024
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Muy satisfecho
Productos de muy buena calidad a Buenos precios si pillas las ofertas de las rebajas. Muy contento.
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Aug 26, 2024
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Sehr gute und informative Abwicklung, auch bei einer Rückgabe bzw. Umtausch wg. Grösse
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Sep 7, 2024
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Pantalon d'intervention de qualité.
Toutes les tailles ne sont pas disponibles.
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Sep 7, 2024
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Good quality products, fast shipping, totally satisfied! Will be back for more!
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Sep 6, 2024
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Quick delivery, high quality products for a relatively small budget
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Sep 3, 2024
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Great products, fast shipping and helpful customer support.
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Sep 6, 2024
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Ease of ordering, clear cost assessment, fast delivery.
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Aug 26, 2024
Verified review
Good gear, exclent service
Good gear, of course. But excellent service as well!