helikon-tex.com/en_eur/
Reviews:

904 reviews in the last 12 months5,706 total reviews  

4.92
Excellent

Trustmark
Valid

Includes Buyer Protection
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Most relevant positive review

Sep 4, 2023
 Verified review
1) Natalia Dura - a very competent and responsive employee; 2) I have been buying and wearing Helikon products for many years, now I started buying online through the site, at first I was worried, I thought it would either take a long time, or it might get lost, or something else would happen, but everything turned out fine, I already stuffed things for 3k in half a year ; 3) Helikon released a new hardshell jacket with a membrane, of course I ordered it, but I got a factory defect to my great regret. I thought that the situation would either drag on for a very long time or not be resolved at all, but Helikon made me very happy that they solved my situation very quickly (3 days), went to meet me and returned the cost of the jacket, real professionals, including including Natalia! Summing up - I wore Helikon, I wear it and I will wear it!

Most relevant negative review

Feb 28, 2024
 Verified review
Costumer service isn’t helpful at all.
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for helikon-tex.com/en_eur/

Filter
Sort by  
Latest first
(62)
(1)
(1)
Reset
Dec 25, 2023
 Verified review
Products as descripted.
Report review
Dec 25, 2023
 Verified review
Report review
Dec 22, 2023
 Verified review
good service and fast shipping, thank you
Report review
Dec 22, 2023
 Verified review
Report review
Dec 17, 2023
 Verified review
Report review
Dec 9, 2023
 Verified review
Report review
Dec 4, 2023
 Verified review
UPS forwarding service is very poor. They do not deliver parcels to the address. They make a record in the system that the package has been delivered, but it's not. Instead, they keep dropping packages to the collection point.
Report review
Nov 14, 2023
 Verified review
Ammo box it’s very good product. The bushcraft dump pouch is a beautiful product but the closing system needs to be improved as it is inconvenient and inefficient. I would use a rigid thread rather than an elastic one.
Report review
Oct 31, 2023
 Verified review
-
Report review
Oct 30, 2023
 Verified review
Report review
Oct 27, 2023
 Verified review

Great shopping experience, RMA may be improved.

Great shopping experience and on time delivery, I'll shop again here for sure. RMA procedure could be improved with online functions and status monitoring rather than be all paper based.
Report review
Oct 25, 2023
 Verified review
Velocità di evasione dell'ordine
Report review
Oct 17, 2023
 Verified review
I like the service from them. They produce a great product. I can only say that they using outside of the postal system carriers isn’t smooth. Both UPS, DHL are two carriers that are unreliable.
Report review
Sep 22, 2023
 Verified review
choice, quality / price rate, excellent customer service
Report review
Sep 15, 2023
 Verified review

EDC backpack,Velcro

I got an edc backpack and an insert Velcro case The backpack was kinda poor cause in the secondary zip it got broken The insert Velcro was good but not that big as expected to be
Report review
Aug 31, 2023
 Verified review
Quality products
Report review
CC
Cooper C.
Deutschland
Aug 18, 2023
 Verified review

The articles ordered were tactical shorts

The articles ordered were a) delivered fast and b) in a very good and unbeatable quality / price Ratio Only Point that sucks a bit is that u have to place a new Order If smth isnt fitting your expections. Should Go easier than that by maybe just filling Out a Form (which i die) an receiving the new article few later (which never happend) -.-
Report review
Aug 18, 2023
 Verified review
Very good design, perfect size fit, reasonable shipping and handling cost but I prefer a made in Europe product, not a made in PRC, China or Turkey, no matter the specs
Report review
Aug 8, 2023
 Verified review
Report review
Aug 7, 2023
 Verified review
Love this site. Absolutely best gear out there. I just wish it didn't cost the earth to post to the UK
Report review