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Jan 27, 2024
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Shipping and returns are very good and, above all, fast.
The size information for pants could be improved. example the mcdu and the utp. both ordered in xxxl. One fits perfectly, the other has 5 cm between my stomach and the waistband.
I had the same problem with other orders. Even two pairs of pants of the same type were significantly different in the same size.
it would be easier for everyone involved if it were possible to order on account/or with a reservation on the credit card account. this would allow a one-off order to choose from and avoid staggered orders/returns.
but to summarize: you are good :-)
I thought it would work out cheaper buying direct from Helikon but after taxes and delivery costs ended up paying 20-30% more than if I’d ordered from a uk supplier. Consider redirecting UK customers to a local supplier in future? Also ordered same sizing in different styles but one style was too small to wear.
All good excepting the UPS service in spain… How about having multiple packing services to choice? Nowadays, a net of picking up places is the best solution…
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Mar 10, 2024
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Comfortabel
I love the socks they are very comfortable. The thermos underwear is comfortable and warm during cold weather
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Feb 9, 2024
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A great range of products. Some available in sizes that their UK stockists don't carry, and even after Brexit their prices are still competitive with UK ones. I got a bit confused with their sizing charts, which vary across patterns, rather than being standardised as I would expect. This resulted in me returning one pair for a refund. Their customer service operative was and is being very helpful and patient with me, and apparently they're working to standardise the sizing which will help a lot. Thank you.
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Feb 7, 2024
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Feb 1, 2024
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Jan 30, 2024
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Professional e selling, precise terms of delivery, great quality and durability products
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Jan 25, 2024
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Jan 24, 2024
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Jan 9, 2024
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Catalog a bit confusing
Website is a bit confusing when looking for a specific product - takes lot of time to find the difference between two similar trousers for example that are a lot alike
Maybe a "compare" option could be good ?
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Jan 2, 2024
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Very good and creative production. Congrat !
Very good production. Well thought out with many practical details. Great quality of materials, seams and closures. Only the sleeves could be a little wider to be more comfortable if you wear a sweater or thick fleece underneath. This is a recurring problem at Helikon Tex...
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Dec 26, 2023
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The quality is top, but...
The quality is top.
The technical aspect is top.
the price is good, but all the Delivery charges and taxes makes the cost to high.