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I ordered some t-shirt, and two of them is a little too small, but that’s not Bergzeit’s fault, but i’m gonna keep them, in the hope i one day, will loose some weight, because i like these t-shirt so much.
I have ordered the same t-shirts in a bigger size, and hope they fit right now. All in all i’m happy with my order, and it were delivered within the time they stated on their webside.
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Mir fehlte ein Trackingnummer damit ich die Versendung nach Dänemark verfolgen konnte. Sonst alles gut :-)
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Quality stuff, good prizes.
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Dejlig trøje forsendelsen var supper det tog lidt tid men er ok den skulle jo til danmark jeg er meget tilfreds
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Huge assortment. fair prices.
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Fast delevery and no problems.
Fast delivery and no problems.
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Customer service experience through Mail should improve.
EU returns not for free - i would go to other webshop that offers that.
Reply from bergzeit.dk
Thank you for your feedback.
Unfortunately, you are not satisfied with all aspects of our shop – we regret this very much.
The country-specific calculation of return costs is one of several measures we are taking to operate as sustainably as possible. This is particularly important to us.
If you would like a detailed explanation of this, please feel free to contact our customer service team.
You can reach us via the contact form or by e-mail.
We would be delighted to hear from you at any time.
Best regards,
Your Bergzeit team
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satisfied customer
fair prices. OK service
speedy delivery. OK information
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Bergzeit sends dented cans of freeze-dried food, which significantly reduces the shelf life. This shouldn't be necessary if the quality and service were okay.
Reply from bergzeit.dk
Thank you for your review and feedback.
We deeply regret that the food packaging arrived damaged. This does not meet our quality standards.
We always take care to pack our shipments carefully, but unfortunately, damage can occur.
We will be happy to look into your case—please send photos of the dents to our customer service team.
Your feedback helps us to further improve our service.
Best regards,
Your Bergzeit Team
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Fast delivered and quick customer care reply.
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Reply from bergzeit.dk
Thank you very much for your review.
We are sorry that you are not fully satisfied. We would like to learn more about your experience so we can continue to improve and assist you in the best possible way.
Please contact our customer service through our contact form.
We look forward to hearing from you.
Kind regards,
Your Bergzeit Team
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Shipment was not delivered
Reply from bergzeit.dk
Thank you for your review.
Unfortunately, it was not possible to deliver your order and the package will be returned.
Our customer service team has already informed you of the next steps by email.
We apologize for the inconvenience and hope to satisfy you again with your future orders.
Best regards,
Your Bergzeit Team
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Reply from bergzeit.dk
Thank you for your review.
We are very sorry that the shipping of your order did not meet your expectations.
We have responded to your service request and explained the situation.
We will be happy to assist you until all your questions have been answered.
Best regards,
Your Bergzeit team