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Review summary
Customers frequently highlight the fast and efficient delivery of orders, as well as the wide assortment and good stock of parts available. Pricing is generally considered fair and competitive, and the website is appreciated for its ease of use and clear catalog. The professionalism, friendliness, and helpfulness of customer service, along with the high quality of products, further contribute to overall customer satisfaction. Communication is typically described as good, with prompt responses reported by most customers.
Some customers note occasional longer shipping times and express concerns about postage costs and price disparities. A few users mention missing features or language issues on the website, and limited phone availability has been reported as a drawback in customer service. Additionally, some customers mention delays in communication or difficulty reaching support by phone.
This text was automatically created by an AI system from user reviews.
My name is Sergiu, I am from Bucharest, Romania. I want to recondition my father's LR 1 Discovery from '89 for my son who will turn 18 next year.
I have a friend with a car service who is helping me in this endeavour.
I was looking for some parts and I bought some from UK, but 3 pieces I found only here.
They packed and shipped me immediately, I just received them, genuine Land Rover parts.
We will continue our restoration and hopefully we will succeed.
Reply from roverparts.eu
What a special project, Sergiu. Restoring your father's Land Rover for your son's 18th birthday makes it even more meaningful. Really glad we could help with some of the harder-to-find parts. Best of luck with the rest of the restoration, we'd love to see it when it's finished.
Community member
3 Reviews
Verified
Well-organized online shop, easy to use. Most items with photos. Some items are missing an English description but they seem to be working on this. Prices are generally good. Reasonable shipping prices to Germany. I only wish it were possible to order a few small parts, e.g. gaskets, and have them sent in an envelope at postage rates. All in all one of my preferred, go-to LR parts shops since Brexit.
Reply from roverparts.eu
Thank you for the detailed review and for highlighting both the positives and the areas where we can improve. We’re continuously working on improving product descriptions and appreciate your suggestion regarding small-parts shipping. It means a lot to be considered one of your preferred Land Rover parts suppliers since Brexit.
Community member
1 Reviews
Verified
Very good website, easy to navigate with a very good range of products.
Particularly liked the parts catalogue section.
Really good.
My only negative would be the cost of postage plus took near two weeks to arrive.
All in all a good website with great products range.
Reply from roverparts.eu
Thanks for the great feedback, really glad the catalogue helped you find what you needed, especially the parts catalogue section. Sorry delivery took longer than expected too, two weeks isn't what we're aiming for.
Community member
1 Reviews
Verified
Really good, no contact by phone as there was never anyone available, however the delivery and attention to my order was really 100%. Would I buy again.....yes without question, would I recommend, certainly.
Reply from roverparts.eu
Thanks for the detailed feedback. It's great to hear you were so pleased with the delivery and service overall, and we're sorry you weren't able to reach us by phone. We're currently working on strengthening the team to improve our availability, so we really appreciate you raising this. We hope to help you again in future.
Poor fit, extra installation costs and no satisfactory resolution
I bought a Terrafirma TF281 wheel arch kit for my 2012 Defender 110. Communication was initially friendly, but the experience has been very disappointing.
The advertised fixings were missing. The seller acknowledged the listing error and subsequently dispatched rivets.
After professional installation, the arches leave visible gaps and short ends. My before-and-after photographs show that the original white arches finished substantially flush with the lower body edges, whereas the replacements do not. The workshop verbally attributed the additional fitting work to poor fit and excessive tension. Installation took four hours instead of approximately one, resulting in €420 in additional labour costs.
The seller relies on the manufacturer’s suggestion that repositioning might help, but has not explained how this would correct both ends simultaneously on my vehicle.
They now offer an inspection return, with a refund only if they and the manufacturer find the parts non-conforming. This requires removing all four fitted arches, with removal and refitting costs unresolved. My request for compensation was rejected.
I understand that a seller needs to investigate a complaint, but the photographs and specific fitment concerns deserve a more convincing response. So far, I am left with an unsatisfactory result, additional costs and no agreed solution.
Community member
1 Reviews
Verified
Positive experience
Information about product, which was not on stock, was given on time with exact explanation of the status.
Item delivered as promised.
Reply from roverparts.eu
Great to hear the back-order update was clear and everything arrived as expected. Thanks for the great feedback.
Community member
1 Reviews
Verified
Parts delivered to Romania
Easy to order, delivery on time, overall, a very good experience with them. Thank you, BUDGET PARTS
Community member
1 Reviews
Verified
Ich bin begeistert wie schnell die Lieferung der bestellten Teile funktioniert hat. Alle Teile entsprachen meinen Wünschen
Reply from roverparts.eu
Was für ein schöner Land Rover! Freut uns, dass die Teile so schnell bei Ihnen ankamen und genau zu Ihrem Fahrzeug gepasst haben. Vielen Dank fürs Teilen des Fotos.
Community member
2 Reviews
Verified
Good
Customer service is always friendly and goves quick answers.
Large stock of parts within the EU, leading to faster shipping and no additional import fees.
Prices are also reasonable.
Reply from roverparts.eu
Thank you for taking the time to leave such thoughtful feedback. We're pleased to hear that our customer service, extensive EU stock and quick delivery met your expectations, and that ordering within the EU made the process easier for you. We appreciate your support and look forward to helping you again in the future.
Community member
3 Reviews
Verified
Quick response, the package was nicely packed, and everything was fine.
Regards, Marko
Reply from roverparts.eu
Thanks, Marko. Glad the response was quick and everything arrived well packed.
Community member
1 Reviews
Verified
Fast dispatch, quality products as expected
- Good communication
- On-time delivery
- Products as expected
- High quality
Reply from roverparts.eu
Thanks for the detailed feedback. Good to hear everything arrived quickly and as expected, with clear communication along the way.
Community member
1 Reviews
Verified
Support your locals :-)
Fijn om LR onderdelen te kunnen vinden die niet eerst vanuit de UK, USA of eBay moeten komen. Dat scheelt dagen tot soms weken wachten wanneer het van ver moet komen en dan nog de douane door moet.
Reply from roverparts.eu
Bedankt voor uw mooie review en voor uw steun. Fijn om te horen dat u het waardeert om Land Rover-onderdelen gewoon binnen Europa te kunnen bestellen, zonder lange wachttijden of onverwachte invoerkosten. We stellen uw vertrouwen op prijs en hopen u in de toekomst opnieuw van dienst te mogen zijn.
Community member
1 Reviews
Verified
Good and reliable shipper
They have a lot of Parts on Stock. Good prices and fast delivery.
Reply from roverparts.eu
Great to hear we had the parts you needed in stock and that they arrived quickly. Thanks for the review.
Community member
1 Reviews
Verified
Telefonisch goed bereikbaar en snell…
Ook telefonisch goed bereikbaar en snelle levering.
Community member
1 Reviews
Verified
Nous avons reçu les pièces de rechange dans les délais. Nous vous remercions.
Reply from roverparts.eu
Merci à vous d'avoir pris le temps de laisser un avis. Ravis que les pièces soient arrivées dans les délais.
Community member
1 Reviews
Verified
Duidelijke site, snelle levering en stevig verpakt.
Reply from roverparts.eu
Fijn om te horen dat u onze website duidelijk vond en dat alles snel en goed verpakt is aangekomen. Bedankt voor uw review.
Community member
3 Reviews
Verified
Helpful and professional service. Good quality products
Reply from roverparts.eu
Thanks for the kind words. Great to hear you were happy with both the service and the quality of the parts.
Community member
4 Reviews
Verified
Unkompliziert und schnelle Lieferung
Community member
5 Reviews
Verified
Most of the parts that i need for my restoration are sourced through budget parts
Reply from roverparts.eu
Really pleased to hear we're helping with your restoration. Thanks for trusting Budget Parts for the parts you need, and best of luck with the project!
Community member
1 Reviews
Verified
Overall great service and item as good as original parts.
Reply from roverparts.eu
Thanks for the great review. Really glad the service was good throughout and that the part matched the original exactly.
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Budget Parts is a specialist supplier of Land Rover and Range Rover parts, offering a wide selection of OEM, aftermarket, and performance components for classic and modern 4x4 models.
With locations ...