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Top positive review
Apr 14, 2024
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The discount on the products was very impressionant the delivering time is rather slow , Eastern weekend could have made the delivery slower? , but to pay twice the charged price (2*95€) for transport when it was clear that the 2 orders where packed together making it one package and one transport , (as asked for in my email) the very good impression with the very interesting prices was cooling a little . All materials were very well packed . Maybe a discount on the second order ? I stil recommend your website.
I ordered six lighting fixtures beginning of August, totaling around 3000 euros. Out of the six, three (!) came defective. One month later and I am still waiting for the replacements. All this after a looong and tiresome exchange of emails. Response time is very slow (the next day you will get a "we have forwarded your inquiry to the manufacturer"). This is mainly because they do not offer the after sales services themselves but act as a proxy between you (the customer) and the seller. People answering phones in the call center do not speak English, apart from "write email to reklamation". All and all, not to recommend.
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Reviews for reuter.com - Bathrooms & Lighting
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Dec 22, 2023
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Reuter are a very professional organisation who inspire trust. We have a problem with a large shower tray that they have delivered to Ireland. They are acting proactively and quickly to send us a replacement. We could not ask for more. The only small problem we had was trying to speak on the phone to customer service in english, but by email its working perfectly
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Dec 21, 2023
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Perfect service
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Dec 20, 2023
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Perfect!!!
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Dec 20, 2023
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Dec 20, 2023
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Things were delivered in a timely manner. Lots of selection. Just be advised that they always have sales, so you don't need to rush in and order immediately, the sale will probably last longer.
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Dec 19, 2023
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Right selection price and delivery time
Great selection and fast delivery at the right price
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Dec 18, 2023
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Dec 18, 2023
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Quick, no nonsens.
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Dec 18, 2023
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Dec 17, 2023
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Dec 16, 2023
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Fast and efficient excellent prices
Fast and efficient, goods arrived to Ireland within 10 days. Great communication
Visited the Reuter showroom in Düsseldorf and have ordered multiple bathrooms from them online with great success. The choice of not only the bathroom goods but their lighting section is equally great too. Quick to dispatch, and reasonable carriage costs. Highly recommended 😊
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Dec 8, 2023
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Dec 8, 2023
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I ordered a stock Item and after Paying was told it wasn't in stock
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Answer by reuter.com - Bathrooms & Lighting
Dec 11, 2023
We apologise for the inconvenience caused. The item has always been displayed as available approximately one week.
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