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reuter.com - Bathrooms & Lighting
Reviews:

265 reviews in the last 12 months779 total reviews  

4.66
Excellent

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Most relevant positive review

Apr 14, 2024
 Verified review
The discount on the products was very impressionant the delivering time is rather slow , Eastern weekend could have made the delivery slower? , but to pay twice the charged price (2*95€) for transport when it was clear that the 2 orders where packed together making it one package and one transport , (as asked for in my email) the very good impression with the very interesting prices was cooling a little . All materials were very well packed . Maybe a discount on the second order ? I stil recommend your website.

Most relevant negative review

Sep 21, 2023
 Verified review
I ordered six lighting fixtures beginning of August, totaling around 3000 euros. Out of the six, three (!) came defective. One month later and I am still waiting for the replacements. All this after a looong and tiresome exchange of emails. Response time is very slow (the next day you will get a "we have forwarded your inquiry to the manufacturer"). This is mainly because they do not offer the after sales services themselves but act as a proxy between you (the customer) and the seller. People answering phones in the call center do not speak English, apart from "write email to reklamation". All and all, not to recommend.
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Reviews for reuter.com - Bathrooms & Lighting

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Jun 28, 2024
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technical assistance is very good their delivery partner (UPS) is very bad, I wasn t inform my delivery was in a picking shop close to my house, parcell was there for 1 month without any info. I received the info because I did a claim and call them several time (nothing on their tracking parcell web page)
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11 days ago
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Every part of the ordering process and delivery works perfectly every time.
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13 days ago
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High professionalism

High level of thoroughness, attention to detail, and strictness
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9 days ago
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Professional in trading vast range of items for good price.
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Jul 6, 2024
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Great customer service!!..thank you
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Jul 1, 2024
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Everything is fine.
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10 days ago
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Perfect service.
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2 days ago
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6 days ago
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7 days ago
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Jul 9, 2024
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Jul 5, 2024
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Raej J.
Poole uk
Jul 3, 2024
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