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reuter.com
Reviews:

231 reviews in the last 12 months697 total reviews  

4.71
Excellent

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Top positive review

6 days ago
 Verified review
The discount on the products was very impressionant the delivering time is rather slow , Eastern weekend could have made the delivery slower? , but to pay twice the charged price (2*95€) for transport when it was clear that the 2 orders where packed together making it one package and one transport , (as asked for in my email) the very good impression with the very interesting prices was cooling a little . All materials were very well packed . Maybe a discount on the second order ? I stil recommend your website.

Top negative review

Sep 21, 2023
 Verified review
I ordered six lighting fixtures beginning of August, totaling around 3000 euros. Out of the six, three (!) came defective. One month later and I am still waiting for the replacements. All this after a looong and tiresome exchange of emails. Response time is very slow (the next day you will get a "we have forwarded your inquiry to the manufacturer"). This is mainly because they do not offer the after sales services themselves but act as a proxy between you (the customer) and the seller. People answering phones in the call center do not speak English, apart from "write email to reklamation". All and all, not to recommend.
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Reviews for reuter.com

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6 days ago
 Verified review

Two orders and two times paying for transport

The discount on the products was very impressionant the delivering time is rather slow , Eastern weekend could have made the delivery slower? , but to pay twice the charged price (2*95€) for transport when it was clear that the 2 orders where packed together making it one package and one transport , (as asked for in my email) the very good impression with the very interesting prices was cooling a little . All materials were very well packed . Maybe a discount on the second order ? I stil recommend your website.
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9 days ago
 Verified review

Very positive overall online expereince

Easy-to-use website, clear product descriptions and photos, quick and efficient service and delivery, transparent invoice.
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Mar 22, 2024
 Verified review

Great service

Good prices. Excellent staff and very easy to do business with. Fast and efficient every time
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Apr 2, 2024
 Verified review
Excellent communication. All products as described. Good and smart/fitting packaging.
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Mar 29, 2024
 Verified review

The right thing

The service has been perfect from products to packaging and delivery, Thanks!
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Mar 29, 2024
 Verified review
Excellent service - highly recommend- delivery to Ireland without any issue !
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HH
Harrie H.
Hasselt
5 days ago
 Verified review
product exactly as described; delivery well announced. Well packed too.
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Mar 26, 2024
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9 days ago
 Verified review
👍🏻
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5 days ago
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9 days ago
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9 days ago
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Apr 1, 2024
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Mar 31, 2024
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Mar 31, 2024
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Mar 23, 2024
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9 days ago
 Verified review

The price and quality of the delivery

The price for delivery indication should be more clear on the website; free delivery is ONLY in Germany; even though a delivery to the south of Germany would be way further from the warehouse as compared to where I live in Belgium I still needed to pay quite a lot (order for about 3500 euro). The delivery itself was done at the border between the street and the driveway; not to the doorstep which made me gather around some people to transport the goods into the house. The goods itself were greatly packed and wrapped about the best I've seen ever!
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Answer by reuter.com
9 days ago
We apologise you aren't satisfied with our terms and conditions.
Mar 14, 2024
 Verified review
It was almost perfect. The only slight hitch was at the end when an email said the package was coming on a Monday, but the local distribution company - Fercam - had already called to say it would arrive Tuesday, one day later, and it did. So I was a little confused but not much. I had recently ordered something from Manomano - which was disastrous. In short, I would definitely return to Reuter.com!
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Mar 8, 2024
 Verified review

Quick shipping good products

I have ordered from the shop on many occassions. Most of the time good and quick service. Products of good quality. Reclamation part works less satisfactory. So if you are sure about the product this is the shop to choose.
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Feb 28, 2024
 Verified review

Aanrader

Door een verkeerde bestelling heb ik de douchebak moeten wisselen , alles is enorm goed verlopen. De vriendelijkheid was uitstekend alsook de terug storting. Aanrader.
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