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Top positive review
Apr 14, 2024
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The discount on the products was very impressionant the delivering time is rather slow , Eastern weekend could have made the delivery slower? , but to pay twice the charged price (2*95€) for transport when it was clear that the 2 orders where packed together making it one package and one transport , (as asked for in my email) the very good impression with the very interesting prices was cooling a little . All materials were very well packed . Maybe a discount on the second order ? I stil recommend your website.
I ordered six lighting fixtures beginning of August, totaling around 3000 euros. Out of the six, three (!) came defective. One month later and I am still waiting for the replacements. All this after a looong and tiresome exchange of emails. Response time is very slow (the next day you will get a "we have forwarded your inquiry to the manufacturer"). This is mainly because they do not offer the after sales services themselves but act as a proxy between you (the customer) and the seller. People answering phones in the call center do not speak English, apart from "write email to reklamation". All and all, not to recommend.
Ability to speak to someone regarding my order and quick shopping time
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Jul 14, 2023
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Jul 13, 2023
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Jul 12, 2023
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Website is very clear and good prices
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Jul 12, 2023
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Excellent support
I telephoned Reuter in Germany and received excellent advice and assistance in English. The smart toilet and everything needed to assemble it arrived promptly in Ireland a few days later. A great service at a great price.
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Jul 5, 2023
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Quantities in stock visible
The feature showing quantities in stock in real time is indeed very useful.
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Jul 4, 2023
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Excellent online shop with great products. Quick delivery.
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Jul 3, 2023
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Jul 2, 2023
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All fine
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Jun 30, 2023
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Reasonable prices, fast shipping, and a wide variety of goods.
I'm very satisfied!
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Jun 26, 2023
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prompt delivery
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Jun 24, 2023
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Jun 21, 2023
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Jun 21, 2023
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Huge delay
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Answer by reuter.com - Bathrooms & Lighting
Jun 22, 2023
we apologise for the inconvenience caused
Jun 21, 2023
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Answer by reuter.com - Bathrooms & Lighting
Jun 26, 2023
Wir bedauern, dass es einen Grund zur Reklamation gegeben hat.
Jun 12, 2023
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Jun 12, 2023
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Jun 11, 2023
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Very large range of products. All the product data sheets easily accessible. Good price.
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