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$70 in extra charges, email goes to nowhere.
I got charged $30 for each package in unexpected fees. Your email account doesn’t work and is undeliverable. I’ve recommended these suits to countless families and I’m really embarrassed at the state of your consumer service.
Reply from ielm.us
Hello,
Thank you for letting us know.
We’re already looking into the issue and we’d love to make it right.
Please get in touch with our customer care team so we can assist you directly.
Have a great day,
iELM❤️😍