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Top positive review
Oct 18, 2023
Verified review
Order came quicly, and we got the correct parts at a good price. However I am not satisfied with the shipment. I ordered delivery to our business, but it was handled as a private package with delivery outside of office hours. That was very anoying as the order then tok several extra days before arriving at a pick up place.
Ordered a thermostat for a combifridge by Ikea/whirlpool. The thermostat should fit according to the model and type number. When it arrived and I tried installing it, it didn't fit as it was physically completely different. As shown by the attached picture of the light bulb holder part of the package. The picture shows the old and the new part.
I contacted customer service. The response time was extremely slow. It ended up in me not being able to return the product.
I enquired about another product that would fit. Fix Parts gave me a link to a product. I communicated to them that the product picture was identical to the part I had received that did not fit. Customer service claimed the new part would fit. Thus I ordered the new part. When it arrived, it was in fact identical to the first one and thus did not fit. Customer service has so far not responded to my latest claim to have them refund my purchase and cover my return transport costs, it has been several days since my request.
I would urge people to not use Fix Parts. If something goes wrong, they don't step up for the customer even when they are at clear fault.
Product description and delivery expectation was met.
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Jun 21, 2023
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Jun 20, 2023
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Good customer experience with FixPart
I'm very happy I found all the parts I needed for my Nilfisk vacuum cleaner.
It was very easy to find the items once I registered the vacuum cleaner model in my devices category.
Very good service and fast delivery.
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Jun 20, 2023
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Topp service, rask levering!
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Jun 19, 2023
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Easy booking and fast delivery
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Jun 19, 2023
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Jun 19, 2023
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From order to delivery was quick, information good!
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Jun 19, 2023
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No complaints
Was sceptical when the part was sent from outside the country, but it arrived within the 4 days that were stated. Worked great, fit perfectly
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Jun 19, 2023
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Very good service, quick response and delivery
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Jun 19, 2023
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Raskt levering og produktet som beskrevet
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Jun 18, 2023
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Det passet og rask levering
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Jun 18, 2023
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FixPart saved my day!
It was easy to search after compatible products, and FixPart litteraly saved my dag. Thank you!
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Jun 17, 2023
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+ Arrived fast and diminsions as ordered. - expensive.
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Jun 16, 2023
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Fast delivery
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Jun 15, 2023
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As expected
The delivery time could be a little shorter. Otherwise, everything came well packed as ordered and the coffee machine is running again. 200 Nok vs. 1700 ;).
Best regards
Jan
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Jun 14, 2023
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Rask behandling og levering
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Jun 14, 2023
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Når jeg bestiller en så liten del som jeg gjorde, hadde det vært greiere med konvolutt og vanlig post.
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