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Top positive review
Oct 18, 2023
Verified review
Order came quicly, and we got the correct parts at a good price. However I am not satisfied with the shipment. I ordered delivery to our business, but it was handled as a private package with delivery outside of office hours. That was very anoying as the order then tok several extra days before arriving at a pick up place.
Ordered a thermostat for a combifridge by Ikea/whirlpool. The thermostat should fit according to the model and type number. When it arrived and I tried installing it, it didn't fit as it was physically completely different. As shown by the attached picture of the light bulb holder part of the package. The picture shows the old and the new part.
I contacted customer service. The response time was extremely slow. It ended up in me not being able to return the product.
I enquired about another product that would fit. Fix Parts gave me a link to a product. I communicated to them that the product picture was identical to the part I had received that did not fit. Customer service claimed the new part would fit. Thus I ordered the new part. When it arrived, it was in fact identical to the first one and thus did not fit. Customer service has so far not responded to my latest claim to have them refund my purchase and cover my return transport costs, it has been several days since my request.
I would urge people to not use Fix Parts. If something goes wrong, they don't step up for the customer even when they are at clear fault.
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Reviews for FixPart.no
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Latest first
Feb 8, 2024
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Fast delivery, and products was as expected.
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Feb 7, 2024
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Feb 7, 2024
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Gode priser og rask levering :-)
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Feb 7, 2024
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Feb 7, 2024
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Fast and nice
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Feb 7, 2024
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Fast shipping, easy to find a compatible and name brand spare part, good prices
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Feb 7, 2024
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Feb 7, 2024
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Quick deliverance great service
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Feb 7, 2024
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Fit perfectly on my vacuum
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Feb 7, 2024
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For mye penger for trygg betaling.
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Feb 7, 2024
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Feb 6, 2024
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Very quick delivery. Good updates in the process.
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Feb 6, 2024
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Feb 6, 2024
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Feb 6, 2024
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Orderen bosch big box to freezer
Liked that i could put a message on my stairs that the transporter followed. You should have had more opportunities that the package can be delivered to. Also an app that was more easy to use. You should not be needed to put in your Credit card to make an account there. Can still not enter my account on the app because i have not completed the account with Credit card.
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Feb 6, 2024
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Feb 6, 2024
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Feb 6, 2024
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Quick shipment, correct parts
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Feb 6, 2024
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Jeg er veldig fornøyd med de
Det er nøyaktig i levering og frakt og rask. Jeg er veldig fornøyd
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Feb 6, 2024
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Kjapp og rask levering og info , faktura om pakken
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