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Top positive review
Oct 18, 2023
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Order came quicly, and we got the correct parts at a good price. However I am not satisfied with the shipment. I ordered delivery to our business, but it was handled as a private package with delivery outside of office hours. That was very anoying as the order then tok several extra days before arriving at a pick up place.
Ordered a thermostat for a combifridge by Ikea/whirlpool. The thermostat should fit according to the model and type number. When it arrived and I tried installing it, it didn't fit as it was physically completely different. As shown by the attached picture of the light bulb holder part of the package. The picture shows the old and the new part.
I contacted customer service. The response time was extremely slow. It ended up in me not being able to return the product.
I enquired about another product that would fit. Fix Parts gave me a link to a product. I communicated to them that the product picture was identical to the part I had received that did not fit. Customer service claimed the new part would fit. Thus I ordered the new part. When it arrived, it was in fact identical to the first one and thus did not fit. Customer service has so far not responded to my latest claim to have them refund my purchase and cover my return transport costs, it has been several days since my request.
I would urge people to not use Fix Parts. If something goes wrong, they don't step up for the customer even when they are at clear fault.
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Reviews for FixPart.no
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Jun 3, 2023
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Bør ikke være så mange sider på nettet!
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Jun 3, 2023
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Jun 3, 2023
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Bra service med rask hjemlevering
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Jun 3, 2023
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Jun 2, 2023
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Rask levering👍
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Jun 2, 2023
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Veldig greit å finne delen, og mottok den etter kun 4 dager. Svært fornøyd!
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Jun 2, 2023
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The new hinges worked great,
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Jun 2, 2023
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Jun 2, 2023
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Lett å finne kompatibel del. Rask levering.
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Jun 2, 2023
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May 31, 2023
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May 31, 2023
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Very fast delivery at the door
Very fast delivery, price was ok. A bit more description of the product would be appreciated, but i trusted that pictures described the product. Convenient with home delivery.
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May 30, 2023
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Termostaten i mitt kjøleskap Whirlpool ARZ001/A/5 streiket .Jeg viste ikke hvor jeg skulle få kjøpt en ny termostat. Fant TIXPART på nettet. Det tok meg et minutt så fant jeg termostat som skulle passe på mitt kjøleskap. Bilda av termostaten var der også. Meget hyggelig pris. Jeg bestilte den. 4 dager etterpå
ble varen levert på døren. Helt lik som originalen , er nå i kjøleskapet. Helt topp.
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May 30, 2023
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May 29, 2023
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May 29, 2023
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Ordered the part may 2 and it still had not shipped like 3 weeks later
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