Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.
Top positive review
Oct 18, 2023
Verified review
Order came quicly, and we got the correct parts at a good price. However I am not satisfied with the shipment. I ordered delivery to our business, but it was handled as a private package with delivery outside of office hours. That was very anoying as the order then tok several extra days before arriving at a pick up place.
Ordered a thermostat for a combifridge by Ikea/whirlpool. The thermostat should fit according to the model and type number. When it arrived and I tried installing it, it didn't fit as it was physically completely different. As shown by the attached picture of the light bulb holder part of the package. The picture shows the old and the new part.
I contacted customer service. The response time was extremely slow. It ended up in me not being able to return the product.
I enquired about another product that would fit. Fix Parts gave me a link to a product. I communicated to them that the product picture was identical to the part I had received that did not fit. Customer service claimed the new part would fit. Thus I ordered the new part. When it arrived, it was in fact identical to the first one and thus did not fit. Customer service has so far not responded to my latest claim to have them refund my purchase and cover my return transport costs, it has been several days since my request.
I would urge people to not use Fix Parts. If something goes wrong, they don't step up for the customer even when they are at clear fault.
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.
Reviews for FixPart.no
Filter
Rating
Sort by
Latest first
Jun 19, 2023
Verified review
No complaints
Was sceptical when the part was sent from outside the country, but it arrived within the 4 days that were stated. Worked great, fit perfectly
Report review
Jun 19, 2023
Verified review
Very good service, quick response and delivery
Report review
Jun 19, 2023
Verified review
Raskt levering og produktet som beskrevet
Report review
Jun 19, 2023
Verified review
Report review
Jun 18, 2023
Verified review
Det passet og rask levering
Report review
Jun 18, 2023
Verified review
Report review
Jun 18, 2023
Verified review
FixPart saved my day!
It was easy to search after compatible products, and FixPart litteraly saved my dag. Thank you!
Report review
Jun 17, 2023
Verified review
+ Arrived fast and diminsions as ordered. - expensive.
Report review
Jun 16, 2023
Verified review
Fast delivery
Report review
Jun 16, 2023
Verified review
Deliver my order! Current status: We have received notification about the shipment, currently located at the sender or on its way to Bring's terminal. The tracking is updated when the shipment has arrived at terminal in the destination country.
9 June 12:35
Report review
Answer by FixPart.no
Jun 21, 2023
Good day, I'm sorry to hear that. We have reshipped the product to you free of charge. If there is still something wrong with the product, please let us know. Michèle, FixPart customer service
Jun 15, 2023
Verified review
As expected
The delivery time could be a little shorter. Otherwise, everything came well packed as ordered and the coffee machine is running again. 200 Nok vs. 1700 ;).
Best regards
Jan
Report review
Jun 14, 2023
Verified review
Report review
Jun 14, 2023
Verified review
Rask behandling og levering
Report review
Jun 14, 2023
Verified review
Når jeg bestiller en så liten del som jeg gjorde, hadde det vært greiere med konvolutt og vanlig post.
Report review
Jun 14, 2023
Verified review
I prefer to write in Norwegian.
Kundeservice på mail tar altfor lang tid. Forskjellige personer i saken.
Har mottatt produkt som ikke passer til det aktuelle kjøleskapet. Korrespondanse pågår fortsatt.
Report review
Answer by FixPart.no
Jun 15, 2023
God dag, det var leit å høre at produktet ikke passer til enheten din. Vi har kontaktet deg fordi vi trenger mer informasjon for å kunne hjelpe deg. Vi beklager uleiligheten. Michèle, FixPart kundeservice
Jun 14, 2023
Verified review
Report review
Jun 14, 2023
Verified review
Delayed delivery
Report review
Jun 14, 2023
Verified review
"The Right To Repair" is meaningless without access to spare parts. So if the manufacturers don't want to supply them, I'm glad someone does!
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.
Imported Reviews
They are not included in the overall rating. No verification measures have been taken.