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FixPart.no
Reviews:

2,777 reviews in the last 12 months4,405 total reviews  

4.63
Excellent
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Top positive review

Oct 18, 2023
 Verified review
Order came quicly, and we got the correct parts at a good price. However I am not satisfied with the shipment. I ordered delivery to our business, but it was handled as a private package with delivery outside of office hours. That was very anoying as the order then tok several extra days before arriving at a pick up place.

Top negative review

Nov 7, 2023
 Verified review
Ordered a thermostat for a combifridge by Ikea/whirlpool. The thermostat should fit according to the model and type number. When it arrived and I tried installing it, it didn't fit as it was physically completely different. As shown by the attached picture of the light bulb holder part of the package. The picture shows the old and the new part. I contacted customer service. The response time was extremely slow. It ended up in me not being able to return the product. I enquired about another product that would fit. Fix Parts gave me a link to a product. I communicated to them that the product picture was identical to the part I had received that did not fit. Customer service claimed the new part would fit. Thus I ordered the new part. When it arrived, it was in fact identical to the first one and thus did not fit. Customer service has so far not responded to my latest claim to have them refund my purchase and cover my return transport costs, it has been several days since my request. I would urge people to not use Fix Parts. If something goes wrong, they don't step up for the customer even when they are at clear fault.
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Reviews for FixPart.no

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Jan 11, 2024
 Verified review
It was not the rigth fit of the bags.
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Nov 15, 2023
 Verified review
Use less than week to resolve support
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Sep 29, 2023
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Part of the item ordered is missing.
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Jan 14, 2024
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It tok a longtime to arrive Norway.
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Sep 30, 2023
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Wrong product ordered and delivered
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Oct 10, 2023
 Verified review
wrong dimensions. item did not fit
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Answer by FixPart.no
Oct 12, 2023
Good day, I am sorry to hear that the product you ordered does not fit. Based on a type number, we can determine whether a product is suitable for a specific device. We have contacted you about this. Juliette, FixPart customer service
Sep 29, 2023
 Verified review
Tooooo looooong delivery time!!🤣
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Sep 23, 2023
 Verified review
Ekstrem pris. 450,- for en skrue
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Aug 14, 2023
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Picture did not match delivery.
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Jan 1, 2024
 Verified review
Need to improve return ability.
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Answer by FixPart.no
Jan 2, 2024
Good day, I'm sorry to hear that. We have sent the return instructions so you can return the product. Bram, FixPart customer service
Nov 30, 2023
 Verified review
Bad delivery service Other okay
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Oct 30, 2023
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I have not recived wath i orded
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Aug 21, 2023
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The prices is way too high.
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May 29, 2023
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Det jeg bestilte var defekt
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Nov 18, 2023
 Verified review
Passer ikke angitt modell
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Answer by FixPart.no
Nov 20, 2023
God dag, jeg beklager å høre at produktet du bestilte ikke passer. Basert på et typenummer kan vi avgjøre om et produkt passer til en bestemt enhet. Vi har kontaktet deg for å se hva vi kan gjøre for deg. Bram, FixPart kundeservice
Nov 14, 2023
 Verified review
Expensiv, but right parts
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Answer by FixPart.no
Nov 15, 2023
Good day, I am sorry to hear that you are not satisfied. We have a cheaper alternative available for many products. If you would like more information about this, please let us know. Bram, FixPart customer service
Jul 30, 2023
 Verified review
To expensive post rate.
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Jan 17, 2024
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Very high prices
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May 23, 2023
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Feil leveranse
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Nov 20, 2023
 Verified review
Delivery time
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