FixPart.noReviews:
2,792 reviews in the last 12 months4,445 total reviews
Excellent
Top positive review
Oct 18, 2023
Verified review
Order came quicly, and we got the correct parts at a good price. However I am not satisfied with the shipment. I ordered delivery to our business, but it was handled as a private package with delivery outside of office hours. That was very anoying as the order then tok several extra days before arriving at a pick up place.
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Top negative review
Nov 7, 2023
Verified review
Ordered a thermostat for a combifridge by Ikea/whirlpool. The thermostat should fit according to the model and type number. When it arrived and I tried installing it, it didn't fit as it was physically completely different. As shown by the attached picture of the light bulb holder part of the package. The picture shows the old and the new part.
I contacted customer service. The response time was extremely slow. It ended up in me not being able to return the product.
I enquired about another product that would fit. Fix Parts gave me a link to a product. I communicated to them that the product picture was identical to the part I had received that did not fit. Customer service claimed the new part would fit. Thus I ordered the new part. When it arrived, it was in fact identical to the first one and thus did not fit. Customer service has so far not responded to my latest claim to have them refund my purchase and cover my return transport costs, it has been several days since my request.
I would urge people to not use Fix Parts. If something goes wrong, they don't step up for the customer even when they are at clear fault.
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Reviews for FixPart.no
Aug 28, 2023
Verified review
Bestilte varmeelement utifra modellnr ig det viser seg at det er feil. Prøvde å levere uten hell. Får beskjed om at pga feil bestilling så kan de ikke ta imot varen og videresender meg til fabrikken.
Dette er fordårlig og på kanten til lureriz
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Jan 5, 2024
Verified review
Vanvittig dyrt for 1 propp. Trodde virkelig at jeg skulle få et par. Det hadde vært svindyrt for et par til og med. Stod ikke spesifisert noen plass at det bare var pr stk. Jævlig skuffa, kommer ikke til å handle flere ganger hos fixpart.
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Answer by FixPart.no
Jan 9, 2024
God dag, det var leit å høre at du ikke er fornøyd. Vi har et billigere alternativ tilgjengelig for mange produkter. Ta kontakt med oss hvis du ønsker mer informasjon om dette. Bram, FixPart kundeservice
Jan 5, 2024
Verified review
Kjøpte lader hos dere som først ikke kom, tok kontakt etter 2 uker. Etter litt om og men så sendte dere ny. Denne laderen står at skal passe min philips trådløse støvsuger. Men jeg får bare opp feilkode på støvsugeren "feil adapter" ..
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Answer by FixPart.no
Jan 9, 2024
God dag, jeg beklager å høre at produktet du bestilte ikke passer. Basert på et typenummer kan vi avgjøre om et produkt passer til en bestemt enhet. Vi har kontaktet deg for å se hva vi kan gjøre for deg. Vi beklager uleiligheten. Bram, FixPart kundeservice
Dec 9, 2023
Verified review
Etter å ha bestilt element, vart eg i tvil om da passa, sente mail te dykk. Svaret kom etter fleire dager, og bekrefta min antagelse. SENTE MAIL mm om at dåko måtte stoppe forsendelse, men ei…. No venter eg for 3dje dagen på retur
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Answer by FixPart.no
Dec 11, 2023
God dag, jeg beklager å høre at du ikke er fornøyd med produktet. Jeg ser at du ikke har bestilt riktig produkt. Vi har sendt deg returinstruksjonene som du kan bruke til å returnere produktet. Bram, FixPart kundeservice
Oct 27, 2023
Verified review
My ordered item was broken when I received it. I have already send a letter of complaint to the customer service and got a fast reply a day after but I have to wait for a couple of days for the proper response of my query.
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Jan 8, 2024
Verified review
Defect parts
Bestillte en ny pumpe til min Boach 8 serie.
De anbefalte en uoriginal del, tro kopi, viste seg å lekke vann. Med andre ord defekt.
Elendig.
Eneste som får meg til å oppdatere denne klagen et at de returnerer pengene.
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Answer by FixPart.no
Jan 9, 2024
God dag, jeg beklager å høre at produktet ikke ble levert i god stand. Vi har kontaktet deg for å se hva vi kan gjøre for deg. Vi beklager uleiligheten. Bram, FixPart kundeservice
Dec 20, 2023
Verified review
Måtte returnere vare, då den fyrste eg fekk var feil. Her svikter dåko totalt, den returnerte vara har lege i 5 dg på Meny Grimstad uten at dåko har hente. HER HAR DÅKO ABSOLUTT ET FORBETRINGSPOTENSIAL!
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Aug 25, 2023
Verified review
This was a robbery. NKR 397,1 for one Nagle. I will not recommend this firm for anyone. I thought it was one sett for Domitec AC. 8 piece total. That will bring a total off NKR 3176. Horrible.
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Dec 26, 2023
Verified review
K vispen er helt feil størrelse.
K vispen som skulle være passe til maskinen vår var alt for liten. Den passer ikke litt engang. Eltekroken var bra.
Veldig dumt når merkingen er feil - styr med returnering og slikt.
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Sep 7, 2023
Verified review
Pakningen som fulgte med var annerledes en orginalpakningen. Tettet ikke. Ble noe miksing med den gamle og litt silikon. Ikke en permanent løsning. Skal bestille ny original fra Bosch
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Nov 16, 2023
Verified review
I received a damaged product! The company does not respond to e-mails or attempts to contact us regarding the reported problem... The product is broken and cannot be used!
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Answer by FixPart.no
Nov 17, 2023
Good day, I am sorry to hear that the product was not delivered in good condition. We have contacted you to see what we can do for you. Our apologies for the inconvenience. Bram, FixPart customer service
Nov 11, 2023
Verified review
Det stod på deres nettside levering etter tre virkedager. Jeg sendte min bestilling fredag 3. november og har pr. i dag 11. november har jeg enda ikke mottat min vare.
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Answer by FixPart.no
Nov 13, 2023
God dag. Jeg beklager å høre at du ennå ikke har mottatt bestillingen din. Jeg ser at den fortsatt er på vei. Vi har sendt sporingen som gjør at du kan følge forsendelsen. Bram, FixPart kundeservice
Jan 9, 2024
Verified review
Ikke mottatt del til vaskemaskin bestilt 22.12.2023…
Bestilte vaskemasindel 22.12.2023 Fremdeles ikke mottatt. Posten Norge har kun mottatt beskjed om at den skal sendes fra FixPart. Dette er for dårlig.
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Nov 14, 2023
Verified review
Ordered a charger 2 weeks ago. Delivery was supposed to be 4-6 days, but nothing has arrived yet. have sent an email, but they reply incredibly late.
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Answer by FixPart.no
Nov 15, 2023
Good day, I am sorry to hear that you have not received your order. We are in contact with the carrier and have also contacted you about this. Bram, FixPart customer service
Jan 19, 2024
Verified review
Wrong spare part for my stove
i sent picture to cuostomerservice and they told me to order wrong spareparts for my stove. So now i have one useless spart part i want to return
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Dec 9, 2023
Verified review
They did deliver the wrong part Even when they got the picture of what was the right part, just people with no knowledge of what to do!
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Answer by FixPart.no
Dec 11, 2023
Good day, we are sorry to hear that you did not receive the right product. We have contacted you to see what we can do for you. Our apologies for the inconvenience. Bram, FixPart customer service
Nov 17, 2023
Verified review
Firma som bestilte varer. Da kan dere ikke sende dette med levering på kveldstid. Et firma har som regel åpningstid fra: 0800 - 1600
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Oct 25, 2023
Verified review
A part that should fit according ro the website, didn't fit.
Contacted customer support, havent heard back from them so far.
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Nov 10, 2023
Verified review
Forferdelig. Varer med levering blir dyrere enn i Norge, og leveringstid stemmer ikke med det som oppgitt på nettside.
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Jan 16, 2024
Verified review
The motor does not fit the coffee machine as the website says. It seems difficult to return/exchange the item.
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Answer by FixPart.no
Jan 18, 2024
Good day, I am sorry to hear that the product you ordered does not fit. We have contacted you to see what we can do for you. Our apologies for the inconvenience. Bram, FixPart customer service