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Top positive review
Oct 18, 2023
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Order came quicly, and we got the correct parts at a good price. However I am not satisfied with the shipment. I ordered delivery to our business, but it was handled as a private package with delivery outside of office hours. That was very anoying as the order then tok several extra days before arriving at a pick up place.
Ordered a thermostat for a combifridge by Ikea/whirlpool. The thermostat should fit according to the model and type number. When it arrived and I tried installing it, it didn't fit as it was physically completely different. As shown by the attached picture of the light bulb holder part of the package. The picture shows the old and the new part.
I contacted customer service. The response time was extremely slow. It ended up in me not being able to return the product.
I enquired about another product that would fit. Fix Parts gave me a link to a product. I communicated to them that the product picture was identical to the part I had received that did not fit. Customer service claimed the new part would fit. Thus I ordered the new part. When it arrived, it was in fact identical to the first one and thus did not fit. Customer service has so far not responded to my latest claim to have them refund my purchase and cover my return transport costs, it has been several days since my request.
I would urge people to not use Fix Parts. If something goes wrong, they don't step up for the customer even when they are at clear fault.
Grei oversikt på deler, men tok litt for lang tid til levering.
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Mar 19, 2024
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Fornøgd
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Mar 18, 2024
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Good information!
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Mar 18, 2024
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I have ordered and paid for a part not delivered yet!!! Please tell FixPart to deliver my heatelement for my owen! Ordrenr.202402609897
Regards, Per Arne lundekvam
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Mar 17, 2024
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Mar 17, 2024
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Quick support
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Mar 16, 2024
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Mar 15, 2024
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Buying process and delivery as expected. No problems.
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Mar 15, 2024
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Del til støvsuger.
Mottok først en del som ikke fungerte, men fikk tilsendt ny som jeg håper fungerer bedre
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Mar 15, 2024
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Mar 14, 2024
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Easy to find correct product
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Mar 14, 2024
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Mar 14, 2024
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God service . Bra…
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Mar 13, 2024
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Mar 13, 2024
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Perfect match but optimistisc delivery date.
When I ordered the delivery date said 11days. It took a couple of months. Still very happy to order from a serious company with tools to get the exact part. My coffee brewer is good as new.
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