FixPart.no- Logo - reviews

FixPart.no
Reviews:

3,148 reviews in the last 12 months4,999 total reviews  

4.63
Excellent
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Most relevant positive review

Oct 18, 2023
 Verified review
Order came quicly, and we got the correct parts at a good price. However I am not satisfied with the shipment. I ordered delivery to our business, but it was handled as a private package with delivery outside of office hours. That was very anoying as the order then tok several extra days before arriving at a pick up place.

Most relevant negative review

Nov 7, 2023
 Verified review
Ordered a thermostat for a combifridge by Ikea/whirlpool. The thermostat should fit according to the model and type number. When it arrived and I tried installing it, it didn't fit as it was physically completely different. As shown by the attached picture of the light bulb holder part of the package. The picture shows the old and the new part. I contacted customer service. The response time was extremely slow. It ended up in me not being able to return the product. I enquired about another product that would fit. Fix Parts gave me a link to a product. I communicated to them that the product picture was identical to the part I had received that did not fit. Customer service claimed the new part would fit. Thus I ordered the new part. When it arrived, it was in fact identical to the first one and thus did not fit. Customer service has so far not responded to my latest claim to have them refund my purchase and cover my return transport costs, it has been several days since my request. I would urge people to not use Fix Parts. If something goes wrong, they don't step up for the customer even when they are at clear fault.
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Reviews for FixPart.no

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11 days ago
 Verified review
Dårlig produktinformasjon. Skulle kjøpe en hylle til kjøleskapet og fant rett i forhold til nr på kjøleskap. Lite informasjon om at stangen til hyllen (var en flaskehylle) måtte tas vare på. Det leste jeg i kommentarfeltet fra kunde. Det viste seg også at hullene i hyllen jeg fikk, var på feil side i forhold til hvor metallstangen jeg tok vare på fra den ødelagte hylle var. Endte meg at vi måtte modifisere.
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Jul 2, 2024
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Skulle kjøpe front til en Samsung rs50n3403sa, fikk 2 valg men det var umulig og skille disse to i annonsen. Kjølsdel skuffen er breiere en fryse delen, så når skuffen kom var det til feil skuff. Ikke helt det store. Det er bredde forskjell på kjøl og frys. Levering gikk greit.
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Jun 18, 2024
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Bestilte en del til Nilfisk høytrykksspyler, som jeg returnerer fordi den passer ikke. Ikke firmaet sin feil, og heller ikke min. Det eksisterer et utall av varianter blant slike deler så det skal godt gjøres å treffe på den riktige
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7 days ago
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Dere oppga 1-3 dagers leveringstid på denne varen, som også var på lager. Det tok imidlertid nesten 2 uker før jeg mottok den. Det gikk hele 4 dager før Bring mottok varen iflg sporingen. Dette bør kunne forbedres.
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Jun 16, 2024
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Ikke rom for reklamasjon/retur

Dere har tydeligvis ikke rom for reklamasjon/retur, når dere sender en vare som. Ikke stemmer med beskrivelsen deres……. Det er jeg veldig skuffet over Selv om d sto ingen retur mulig, så MÅ beskrivelsen stemme
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Jun 26, 2024
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Dyre deler. Litt vanskelig å finne deler på nettsiden.
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7 days ago
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Leveringstid tok lengre tid enn oppgitt på nettsidene
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Jul 2, 2024
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Excellent
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3 days ago
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6 days ago
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6 days ago
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8 days ago
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Jun 21, 2024
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Jun 19, 2024
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Jun 17, 2024
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Jun 6, 2024
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Vi måtte vente lenge på varen, men jeg fikk raskt svar når jeg etterspurte varen.
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Jun 10, 2024
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Expensive when i order only one small part post is same price as part.
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May 27, 2024
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Kanskje ikke deres ansvar, men postgang tar for lang tid.
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Jun 10, 2024
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Everything is ok. but the price was a little to high;-)
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May 29, 2024
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