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Most relevant positive review
Oct 18, 2023
Verified review
Order came quicly, and we got the correct parts at a good price. However I am not satisfied with the shipment. I ordered delivery to our business, but it was handled as a private package with delivery outside of office hours. That was very anoying as the order then tok several extra days before arriving at a pick up place.
Ordered a thermostat for a combifridge by Ikea/whirlpool. The thermostat should fit according to the model and type number. When it arrived and I tried installing it, it didn't fit as it was physically completely different. As shown by the attached picture of the light bulb holder part of the package. The picture shows the old and the new part.
I contacted customer service. The response time was extremely slow. It ended up in me not being able to return the product.
I enquired about another product that would fit. Fix Parts gave me a link to a product. I communicated to them that the product picture was identical to the part I had received that did not fit. Customer service claimed the new part would fit. Thus I ordered the new part. When it arrived, it was in fact identical to the first one and thus did not fit. Customer service has so far not responded to my latest claim to have them refund my purchase and cover my return transport costs, it has been several days since my request.
I would urge people to not use Fix Parts. If something goes wrong, they don't step up for the customer even when they are at clear fault.
I was very happy with the parts that fit. A little frustrating when one part didn't fit. I wrote in the series model. The pictures of the product came up and many of them look the same. Maybe the pictures should be able to view in 360 degrees to try and catch small but important details that will make the difference between not fitting and fitting.
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7 days ago
Verified review
Delen til kjøleskapet funket fint, men skrue hullene var ikke helt likt som den orginale delen, så måtte jobbe litt for og få festet den ordentlig:)
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5 days ago
Verified review
Trommel Dempere.
Vaskemaskinen ble som ny med nye dempere på trommelen.
Rask levering.
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14 hours ago
Verified review
Delivered in 2 weeks in spite of estimated 5-6 weeks.
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Jul 5, 2024
Verified review
Greit gjennomført bestilling.
Litt lang leveringstid.