Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.
Top positive review
Oct 18, 2023
Verified review
Order came quicly, and we got the correct parts at a good price. However I am not satisfied with the shipment. I ordered delivery to our business, but it was handled as a private package with delivery outside of office hours. That was very anoying as the order then tok several extra days before arriving at a pick up place.
Ordered a thermostat for a combifridge by Ikea/whirlpool. The thermostat should fit according to the model and type number. When it arrived and I tried installing it, it didn't fit as it was physically completely different. As shown by the attached picture of the light bulb holder part of the package. The picture shows the old and the new part.
I contacted customer service. The response time was extremely slow. It ended up in me not being able to return the product.
I enquired about another product that would fit. Fix Parts gave me a link to a product. I communicated to them that the product picture was identical to the part I had received that did not fit. Customer service claimed the new part would fit. Thus I ordered the new part. When it arrived, it was in fact identical to the first one and thus did not fit. Customer service has so far not responded to my latest claim to have them refund my purchase and cover my return transport costs, it has been several days since my request.
I would urge people to not use Fix Parts. If something goes wrong, they don't step up for the customer even when they are at clear fault.
Delene ble raskt sendt, og det var en bra pris på delene.
Report review
10 days ago
Verified review
Kjapp levering.
Report review
11 days ago
Verified review
Report review
11 days ago
Verified review
5 star, quick delivery
Report review
11 days ago
Verified review
Pengene dine er i lommen
Bestillingen min kom innen tre dager, og den er original, nøyaktig identisk med det samme produktet jeg har, og er forsikret på en måte som er beskyttet mot transportrisiko. Det er utmerket oppfølging, trinn for trinn, frem til ankomst og utover. for å sikre sikker ankomst.
Report review
11 days ago
Verified review
Report review
11 days ago
Verified review
The item came very quick and as described
Report review
11 days ago
Verified review
Report review
11 days ago
Verified review
Report review
11 days ago
Verified review
Fast delivery.
Report review
11 days ago
Verified review
Report review
11 days ago
Verified review
Report review
11 days ago
Verified review
Report review
11 days ago
Verified review
Passer fint og rask levering
Report review
11 days ago
Verified review
Bra service
Report review
11 days ago
Verified review
Quick and good delivery
Report review
12 days ago
Verified review
Report review
12 days ago
Verified review
Report review
12 days ago
Verified review
Drawing
Provided with a detailed drawing/schematics of my product where I could easily identify the part that I needed.
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.
Imported Reviews
They are not included in the overall rating. No verification measures have been taken.