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Top positive review
Jun 10, 2023
Verified review
I ordered a Stowa Flieger Classic 40 (Type B) online for delivery to the US, and shortly after inquired whether it would be possible to pick it up in-person at Stowa while visiting Germany. No problem - my contact Marcus quickly made the necessary arrangements. After arrival in Germany, my schedule prevented travel from Munich to Stowa and, on request, Marcus arranged for overnight delivery to my hotel. Superb customer service, to say the very least! And, as I told Marcus after delivery, the watch exceeded my very high expectations. I could not possibly be happier with my first experience in buying from Stowa; it will not be my last.
I ordered a Stowa flieger classic watch, the watch arrived to me and there was one bolt missing on the back cover, the bolt was in the box and I tightened it. Stowa solved this problem by giving me an expensive vintage strap, for which I am very grateful. But I was upset by the accuracy of the watch, it has a Top level mechanism and it should show an accuracy of +6 seconds maximum, but in my watch it shows + 10 seconds, I have a Tudor royal with the same mechanism and it shows an accuracy of +3 seconds. I paid for a Top level mechanism and received Standard level accuracy. It shouldn't be like this!
I purchased it overseas and requested documentation for tariff reduction. Their process was very fast and accurate. Plus, it was a birthday gift for myself. Even though the estimated delivery date was after my birthday, thanks to Stowa's quick process, it arrived before the day. I really love their watch and service.
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Jan 24, 2024
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Jan 21, 2024
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Great product....great communication
Great product....great communication, Fast delivery. Thanks AAA+++
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Jan 15, 2024
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Correspondence, promptly reply
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Jan 10, 2024
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More regular updates on when an order is dispatched (or likely to dispatch)
Nice watch, great crafting !
Beautiful design, in brushed and not polished bronze case.
Came in a nice box and packaging.
Great quality in watchmaking.
Unfortunately, they've re-built their website, and bad timing for me,
I lost track of my order.
Concerns clear out after contacting the support team.
Everything went well at the end so all is fine.
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Dec 21, 2023
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Dec 17, 2023
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excellent products, excellent customer service
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Nov 17, 2023
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Oct 23, 2023
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Perfect . Very efficent and fast
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Oct 20, 2023
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Oct 9, 2023
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good quality
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Oct 1, 2023
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Sep 25, 2023
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Exceptional Customer Service
Exceptional customer service from the time I initially purchased my watch 3 years ago, to assisting me this year with purchasing additional straps and ensuring I ordered the proper length. Couldn't be happier.
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Sep 21, 2023
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Sep 19, 2023
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Sep 5, 2023
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Very tidy product selection and great watches
Very tidy product selection and options. Fantastic watches. E-commerce was trustworthy and straight forwards.
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