isqi.org
Reviews:

142 reviews in the last 12 months654 total reviews  

4.49
Good
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Top positive review

Dec 19, 2023
 Verified review
**What I Particularly Liked:** 1. **Comprehensive Content:** I appreciated the thorough coverage of foundational testing concepts. The course/materials provided a well-rounded understanding of key testing principles and methodologies. 2. **Interactive Elements:** The interactive components, such as quizzes and practical examples, were beneficial in reinforcing the learning. They helped me apply theoretical knowledge to real-world scenarios. 3. **Clarity of Explanation:** The instructors' explanations were clear and easy to follow. The use of simple language and practical examples enhanced my comprehension of complex testing concepts. 4. **User-Friendly Platform:** The online platform used for the course was user-friendly. Navigating through modules and accessing additional resources was straightforward, contributing to a positive learning experience. 5. **Supportive Community:** The availability of forums or discussion groups facilitated interaction with fellow learners. This collaborative environment allowed for the exchange of ideas and problem-solving, enhancing the overall learning process. **Areas for Improvement:** 1. **More Practical Exercises:** While the theoretical foundation was strong, incorporating more hands-on exercises or case studies could further enhance the application of knowledge. Practical experiences can deepen understanding and prepare learners for real-world testing scenarios. 2. **Engagement Strategies:** Consider incorporating more engaging elements, such as videos, simulations, or group activities, to break up long segments of text and maintain learner interest throughout the course. 3. **Real-World Application Emphasis:** Providing more examples of how the concepts covered apply in real-world projects would be beneficial. This could help bridge the gap between theoretical knowledge and practical application. 4. **Regular Updates:** Ensure that the course content is regularly updated to reflect current industry trends and best practices in software testing. This will ensure that learners are equipped with the latest information and tools. 5. **Clearer Navigation for Resources:** Make resources and supplementary materials easily accessible. Clear navigation and organization of additional materials will assist learners in leveraging extra resources effectively. Your commitment to continuous improvement is appreciated, and I believe these suggestions can contribute to an even more effective learning experience for future participants.

Top negative review

Nov 27, 2023
 Verified review
There is no tax being calulated in the bill when ordering an exam via the homepage. But in Germany, we are paying tax and as a company, I can reclaim the tax from the government. Thus, to get it right, I had to get my order canceled and a new one created by calling the service desk while may first payment got retransfered and I had to pay a second time reducing my cash flow more than needed. What a waste of time and ressources ...
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Reviews for isqi.org

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Mar 20, 2024
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Jan 31, 2024
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Jan 28, 2024
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Could be quicker

Buying an exam voucher didn't work with credit card, don't know why. Had to ask my wife to pay with her Paypal account. After succesfully bought the voucher, slowly, step by step, you will receive a confirmation, the receipt and finally your online voucher, which you need to plan your exam. I expected everything to be quicker, but maybe it was weekend and the process is not automated. I'm pleased everything went well.
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Answer by isqi.org
Feb 8, 2024
Thank you for sharing your experience! We appreciate your feedback on the speed of the exam voucher purchase process. We understand the importance of efficiency and are actively working to optimize our systems for a smoother experience, even on weekends. We're glad to hear your purchase was successful in the end. If you have any further concerns or suggestions, please feel free to reach out to our support team at exam@isqi.org. Thank you for choosing our services, and best of luck with your upcoming exam!
Sep 26, 2023
 Verified review

AOR and lead time autoreply

I proposed to ISQI to have autoreply from exam@isqi.org mentioning that the message has been received and approximate lead time for getting the response.
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Answer by isqi.org
Sep 26, 2023
We genuinely appreciate your thoughtful suggestion to implement an auto-reply feature for exam inquiries sent to exam@isqi.org. Your input is invaluable to us, and we're committed to enhancing our communication and providing a more transparent experience. If you have any additional suggestions or require further assistance, please do not hesitate to reach out! Thank you for choosing iSQI. We look forward to continuously improving our services for you.
Sep 20, 2023
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I like that the exam can be taken remotely It would be nice for them to provide practice question to properly prepare candidates for the exam
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Answer by isqi.org
Sep 26, 2023
Thank you for sharing your experience with iSQI! We’re so glad to hear that you had a pleasant experience. To enhance your experience further, we'd like to let you know that you can easily access a wealth of resources by visiting our online shop and navigating to the relevant exam page. There, you'll find an array of valuable materials, including syllabuses and sample (practice) exams. These resources are conveniently located under the "Attachment" tab, designed to assist you in your exam preparation journey.
May 16, 2023
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I did a multi[le choice exam. Heard the result the next day. I assume this can quicker
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Answer by isqi.org
May 18, 2023
Thank you so much for the review! We are glad to hear that your experience of taking your exam with iSQI was positive and that we were helpful to you. We try our best to provide our clients with their results and certificate as quickly as possible. Thank you again for taking the time to share your feedback with us – it’s always appreciated.
Nov 2, 2023
 Verified review
The list of exams for ISTQB should be clearer. Too many options based on region.
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Answer by isqi.org
Nov 6, 2023
Thank you for your feedback! We appreciate your input, and we will certainly consider ways to make the list clearer and more user-friendly. If you have any further suggestions please feel free to reach out to us directly at exam@isqi.org
Oct 27, 2023
 Verified review
The flow to get extra time for exam (non native speaker) is complicate… :(
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Answer by isqi.org
Nov 1, 2023
We appreciate your feedback regarding the process to request extra time for exams as a non-native speaker. We apologize for any inconvenience you may have experienced, and we are committed to making the process more user-friendly and efficient. Your input is invaluable to us, and we are actively working on updates to streamline the procedure. We thank you for bringing this to our attention, and please rest assured that we are taking your feedback seriously. If you have any more suggestions or encounter any issues in the future, please don't hesitate to reach out to us at exam@isq.org. Thank you once again for your feedback!
Aug 29, 2023
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Informations

That the questions addressed were answered with the needed information
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Answer by isqi.org
Sep 1, 2023
Thank you for sharing your experience with iSQI! We’re so glad to hear that our service was easy and intuitive for you. Our team is committed to ensuring that our approach to delivering exams is supportive and flexible to your needs. Your feedback is much appreciated!
Jul 15, 2023
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Digital badge

Unfortunatelly, I cannot generate my digital badge
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Answer by isqi.org
Jul 25, 2023
Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. We are aware of this issue and are working to resolve it and will do better in the future. Please feel free to reach out to exam@isqi.org with any further comments, concerns, or suggestions you wish to share. We are really committed to getting things right and providing support to our exam takers.
May 3, 2023
 Verified review
The efficacity
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Answer by isqi.org
May 18, 2023
Thank you for sharing your experience with iSQI! We’re so glad to hear that our service was easy and intuitive for you!
Mar 29, 2024
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Dec 18, 2023
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Oct 10, 2023
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Oct 3, 2023
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Aug 4, 2023
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Nov 27, 2023
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There is no tax being calulated in the bill when ordering an exam via the homepage. But in Germany, we are paying tax and as a company, I can reclaim the tax from the government. Thus, to get it right, I had to get my order canceled and a new one created by calling the service desk while may first payment got retransfered and I had to pay a second time reducing my cash flow more than needed. What a waste of time and ressources ...
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Answer by isqi.org
Nov 29, 2023
Thank you a lot for your feedback! We would like to inform you that the notification about the 0% tax is shown on the product page and is visible before the order is placed. This feedback comes to us as a surprise because our service team kindly asked you to cancel your order and an individual invoice was created for your order. This was done on the same day and you received the voucher for your order and thanked us for the help. If you have any additional questions or need help with your order please do not hesitate to contact us again, we will be happy to help you. We wish you a joyful holiday season!
Jun 6, 2023
 Verified review

Das Zertifikat ist mangelhaft gedruckt.

Die Prüfung an sich war gut. Aber das Zertifikat was mir zugesagt wurde und wofür ich 30 Euro extra bezahlt habe, ist einfach mangelhaft. Das Zertifikat wurde einfach stumpf auf A4 Blatt gedruckt und versendet. Das gleiche konnte ich selber mit dem Drucker machen. Einfach eine Schweinerei. Nie wieder dieses Laden.
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Answer by isqi.org
Jun 15, 2023
Vielen Dank für Ihre Bewertung. Es tut uns leid, dass Ihr Zertifikat nicht Ihren Erwartungen entsprach. Bitte kontaktieren Sie exam@isqi.org für weitere Hilfe.
Aug 9, 2023
 Verified review
An ISQI team doesn’t handle customers troubles in a timely manner. They can simply ignore emails.
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Answer by isqi.org
Aug 21, 2023
We always aim to deliver a great experience, and we are so disappointed that we were unable to meet your expectations on this occasion. Thank you for taking the time to bring this to our attention. We will use the feedback to make improvements and to ensure this doesn’t happen again. If you would like to discuss this matter in detail you can reach us at exam@isqi.org. Again, thank you for your feedback!
Nov 1, 2023
 Verified review
They approved the wrong accommodation and I'm still waiting for a solution.
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