Customers frequently praise the straightforward, user-friendly, and quick procedures for registration, booking, and making payments. Customer support is described as helpful, responsive, friendly, and professional, with issues resolved swiftly. Clear, detailed, and well-structured instructions for exams and processes are highlighted as a strength. The exam delivery, environment, and proctoring are generally regarded as smooth, professional, and positive. Website and platform usability is mostly positive.
Pricing is raised as a concern, with several customers mentioning high costs and missed discounts. Some customers report bugs and issues with booking and country selection on the website. A few customers suggest further improvements to instructions, and some express a preference for in-person exams.
This text was automatically created by an AI system from user reviews.
1. Whilst you are on the website already you are not able to select/change the country for exam. Therefore by accident my order appeared in IN and some other option yet, despite providing my address.
2. Second problem- This couldn’t be changed manually (which is bad). Not by me, not by service provider.
3. Because of above problem order was canceled by provider. User must wait for the refund.
4. Also on your website there is a bug (error is appearing when choosing the option). Somehow found work around.
5. I was informaed about cancellation by email but there was no info what to do to rebook it correctly. CS could provide a link or explain how that happened.
Unfortunately booking was not great experience. Hope that helps to improve.
Community member
1 Reviews
Verified
Great documentation and guided process
From the start, it is all perfectly explained. It was a very nice process, and I was guided and helped at any time to avoid making mistakes. Documentation is clear and complete, and the exam experience was very good too. The remote proctor was amazing. Thanks for everything!
Community member
2 Reviews
Verified
- The exam structure was clear and well-organized, making it easy to follow.
- Questions were practical and aligned with real-world QA scenarios, which helped reinforce industry relevance.
- The balance between theory and application ensured a comprehensive assessment of knowledge.
Community member
1 Reviews
Verified
Good!
It was great to have the opportunity to do the test at home, good communication with the institute, all positive about the exam, except the price, which is very expensive for our currency.
Community member
1 Reviews
Verified
Excelente servicio para las certificaciones
Reply from isqi.org
Hola,
Gracias por su comentario.
Es importante para nosotros.
Seguiremos en ofrecerles los mejores servicios posibles.
Saludos,
Community member
6 Reviews
Verified
Community member
1 Reviews
Verified
Good service
They solved the problem of changing the place of the test very quickly.
Reply from isqi.org
Hello Sir/Mam,
Thank you for your feedback.
This is valuable to us.
We will continue to deliver quick and quality service.
Regards,
Community member
1 Reviews
Verified
Perfect!! Thank you 🙏
Reply from isqi.org
Hello Sir/Mam,
Thank you for your feedback.
We will continue to deliver quality service.
Kind regards,
Community member
1 Reviews
Verified
The process was smooth, and the support team along with the remote proctoring experience was excellent. I was able to take the exam peacefully.
Thanks to the iSQI team!
Community member
1 Reviews
Verified
Instructions are clear and staright forward and like the option to reschedule the exam.
Community member
1 Reviews
Verified
Community member
1 Reviews
Verified
Community member
1 Reviews
Verified
Excelente trato por parte del equipo. Las mejoras en la web y la tienda han sido notables. El proceso de compra es claro y sencillo.
Community member
1 Reviews
Verified
Community member
1 Reviews
Verified
Community member
1 Reviews
Verified
Community member
1 Reviews
Verified
Everything was easy to understand, order, use.
Exam tool is understandable, provider answers questions and after passing, getting certificate is fast
Community member
1 Reviews
Verified
Community member
1 Reviews
Verified
Community member
1 Reviews
Verified
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