Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.
Top positive review
millesima-usa.com customer
Report review
Apr 10, 2023
Verified review
Millesima provides a tremendous resource for French wine enthusiasts to obtain a broad range of wines from a diverse selection of vintages which is unparalleled in today's commercial market. I do wish that orders could/would be shipped from France more frequently than currently provided or scheduled....
Ordered futures from them, and they eventually came, but it took 4 months of back and forth from the time they said delivery was imminent and had me pay my shipping invoice invoice until the time they actually shipped and they did not do a good job of keeping me informed why. Had to chase them for answers, and the answers I got were often inaccurate. So: good wine, poor customer service.
I didn't know my order was ready to ship until I called. No one contacted me. I was never informed when the shipment was going to be delivered, luckily, I happened to be home at the time. I never received the wood crates that I was invoiced for and I was told their were no crates.
millesima-usa.com customer
Report review
May 18, 2023
Verified review
They charged me the second time for shipping and sales tax for items I already paid in 2022. And they did not disclose that but announced they want to charge shipping and sales tax for an upcoming shipment. Very deceiving and shows me that they do not have their processes under control. Hope I will et my money back soon for this wrong charge/transaction.
millesima-usa.com customer
Report review
Apr 17, 2023
Verified review
Ordered Bordeaux 2019 futures… just…
Ordered Bordeaux 2019 futures… just received them! Why was the “French Connection” so delayed compared to everyone else?
millesima-usa.com customer
Report review
Apr 14, 2023
Verified review
Very slow to provide updates on wine futures and provided misleading information which made me suspicious as a wine consumer who has encountered fraud in the past.
millesima-usa.com customer
Report review
Mar 31, 2023
Verified review
Ordered futures from them, and they eventually came, but it took 4 months of back and forth from the time they said delivery was imminent and had me pay my shipping invoice invoice until the time they actually shipped and they did not do a good job of keeping me informed why. Had to chase them for answers, and the answers I got were often inaccurate. So: good wine, poor customer service.
millesima-usa.com customer
Report review
Mar 26, 2023
Verified review
Delivery date / Shipping cost
Expected delivery date for futures orders - always “vague” and well beyond expected date.
Cost of shipping is well above “market rate”
millesima-usa.com customer
Report review
Mar 10, 2023
Verified review
Shipping too slow
millesima-usa.com customer
Report review
Feb 19, 2023
Verified review
millesima-usa.com customer
Report review
Nov 23, 2022
Verified review
I was shorted three bottles of wine in a recent shipment, and, despite my repeated requests, I have not received the missing bottles or a refund. My next step will be to advise American Express to adjust my account and yours for the missing wine.
millesima-usa.com customer
Report review
Nov 19, 2022
Verified review
Costs and accurate shipment
Costs but more importantly, timely and accurate shipments.
millesima-usa.com customer
Report review
Nov 18, 2022
Verified review
Outrageous shipping charge
No problems with the wine, but the shipping charges were outrageous.
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.
Imported Reviews
They are not included in the overall rating. No verification measures have been taken.