millesima-usa.comReviews

: 973Excellent

4.74

Reviews for millesima-usa.com

94 verified reviews in the last 12 months

973 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


Nov 29, 2021
Total pro shop. Zach reached out after I placed my order online to set up summer storage and discuss shipping options. Once the weather was getting ready to break he reached out again to confirm shipping. My wines arrived expertly packed and on time. They even sent the original 6-pack cases to go along with bottles (I was not expecting this at all.) I will definitely buy from them again.
Report review

Show all positive reviews

the most relevant critical review


May 13, 2022
Their online sales process is fraudulent and they coerce customers’ private and financial information. After I made a gift purchase for a friend for a very special occasion online, I called them on the following day for estimate on delivery date. At that time, they informed me that I appear to be a fraudulent customer and can not accept my credit card payment online with my electronic signature. They said it is because I made a large purchase by credit card and sending to an address that is not my billing address. This is correct, but they knew all of this before I purchased my item on their online website with my credit card. Then, they informed me they will “withhold and refuse to fulfill my order” until I send them more personal info (photos of front and back of credit card and drivers license) to them through unsecured internet method. On a separate note, they also said if I was uncomfortable sending all that personal info via the internet I may choose to “wire transfer from my bank to theirs.” In other words, share more personal financial information. Plus, I would not have the credit card protection just in case they never send me the item I paid for. This is completely unacceptable business practice. If they can’t fulfill my purchase online with the info provided, then don’t accept my credit card payment online and make me sign an e document too. They have a process in place where they collect a lot of personal and financial information, with no intention of fulfilling the purchase order or delivery as the transaction action was completed online. Had I known they require me to send more personal info (photos of front and back of credit card and drivers license or banking info) to them through unsecured internet method as a precondition to fulfilling my order, I would not have even made the purchase online at all. In summary, they have an online sales process in place where they collect a lot of personal and financial information, but with no intention of delivery based on their online purchase process. They inform you that they will not deliver the good (after they already charged your credit card) until you wire them more money or send them more personal info in unsecured method on the internet. They should be stopped from continuing this fraudulent business practice that does not deliver products sold online via the internet to customers. In addition, coerce customers to divulge and risk customers personal, private, and financial information.
Report review

Show all critical reviews

Reviews for millesima-usa.com

Filter 
 Sort by Relevance 
(82)
(0)
 Verified review
Jan 7, 2022
Excellent communication and items were well packaged
Report review
 Verified review
Jan 27, 2022 
Very efficiency and flexible. Good quality of wines
Report review
 Verified review
Oct 31, 2021
Been ordering from Millesima and will continue to👍
Report review
 Verified review
Dec 25, 2021 
excellent website, tracked order, secure delivery
Report review
 Verified review
Feb 11, 2022
Courteous, prompt and easy to use service.
Report review
 Verified review
Feb 17, 2022
Great experience and excellent service!
Report review
 Verified review
Jan 2, 2022
The best wine store I have ever known.
Report review
 Verified review
Feb 14, 2022
Personalized service, excellent wines
Report review
 Verified review
Jan 31, 2022
Great selection and friendly people!
Report review
 Verified review
Nov 20, 2021 
Everything arrived in great shape.
Report review
 Verified review
Oct 23, 2021
Quick response and fast shipping.
Report review
 Verified review
Feb 22, 2022
Easy delivery, safe and secure.
Report review
 Verified review
Oct 28, 2021 
Ease of order and communication
Report review
 Verified review
Jan 28, 2022
Very fast shipping was great.
Report review
 Verified review
Jan 3, 2022
Good advice. Prompt delivery
Report review
 Verified review
Dec 14, 2021
Great selection and service.
Report review
 Verified review
Dec 27, 2021
Superior customer service.
Report review
 Verified review
Oct 31, 2021
Great responsive service!
Report review
 Verified review
Sep 27, 2021
Very fast, easy to order
Report review
 Verified review
Feb 11, 2022
Excellent selection
Report review