Review summary
Customers consistently praise the shop for its excellent packaging quality, ensuring items arrive safely and undamaged. The authenticity and quality of parts generally meet high expectations, and the shop is valued for its wide selection, especially of rare or hard-to-find items. Many customers find the prices significantly lower than those at dealerships. Customer service is described as helpful, responsive, and professional, and communication is often clear and reassuring. However, some customers experience long shipping and delivery times, particularly for out-of-stock or international orders. A few report receiving non-OEM or defective parts. While prices are lower, high shipping, customs, or payment fees can reduce overall savings. There are also occasional concerns about slow customer service follow-up and a desire for more frequent or clearer order status updates, especially during delays.
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How Trusted Shops prevents fake reviewsReviewsoemVWshop
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(1990)
Verified
Good overall
Overall I’m happy with the service, the team are helpful, accommodating and communicate well.
The process of collating certain parts and shipping them can take time so expectations do require management prior to ordering.
Verified
Good but not great
Good communication from the support team although it is quite slow. Prices are reasonable but no note to say they don't include taxes which you only find out when the courier sends you a large bill. The items were well packed and delivered safely. FedEx messed up but that's not your fault.
Oddly had one email telling one of my items was out of stock, then a few hours later another email telling me they were ready to ship!!
Verified
Je suis extrêmement satisfait des services. Pièces d'origine, livrer avec Fedex sur une mini palette. Tout comme dans ma commande. Attente des pièces environ 2 semaines. Mais le prix est optimal. Donc ça vaut le coup d'attendre 💪🏼
Verified
Great genuine seller met my expectations (UK Buyer
Like most UK online buyers I was a bit hesitant to buy items from a European website so my first order was small and low value. The entire process from purchase to delivery was excellent. Products were genuine and arrived in perfect condition. I was informed by email regularly about each step. The low prices definitely would raise suspicion but don’t be put off!
If you’re in a hurry for parts then this is not the place to purchase as the company may need to request parts from elsewhere. The wait is well worth it!
I’d keep total purchase costs including delivery under £135 to avoid import duty and further delays.
Another issue some may encounter is the lack of parts images on the website. This isn’t an issue if you know what you’re looking for but I would knock off half a star for this reason. Thanks for a great service.
Verified
Highly recommend oemVWshop! The shock absorbers arrived extremely fast and well-packaged. Everything was exactly as ordered, 100% genuine VAG parts with a very recent manufacturing date. Perfect fit for my car. Will definitely buy from here again!
Verified
A webshop to know for your VAG group car!
Like the previous times, the items were sent in a package very nicely prepared.
oemVWshop certainly is the best place to find and buy all of kind of spare parts for your VW, Audi, Seat, Skoda.
The tracking on each step is always very good.
The assistance is efficient
Verified
Best Skoda / VW parts delivery company !
Ordered some parts from a Skoda Kodiaq. I found all of the parts very quickly - The payment and delivery was 100% good. I got everything I ordered - correctly ! Thanks a lot for this very good support !!! 100% recommendation !!!
Verified
The product is the good one and suit my car. It seem to be like the original quality. The price is higher than other supplier but we are sure to receive the same product as original. But what was really surprising for me is the transport charge. it was very very high. That was a disappointment for me
Verified
Las Consultas sobre la compra del repuesto, son muy atentos en darte respuesta de cómo y cuándo sale el repuesto, lo que si o si tienen que mejorar es el seguimiento de el envío que no tienen en ningún lado. Eso tienen mejorar
Verified
Great purchase experience
Great packaging and fast shipping for this OEM luggage cover. Easy and very positive purchase experience. I will order from this company again when needed. Thank you and keep up the great work.
Verified
satisfied
The part matched the description. Shipping took a little longer than expected, but I believe that was due to the difficulty of sourcing the requested part. Overall, I'm satisfied.
Verified
Top
I am very satisfied with their service; the package was very well packed and the parts are excellent. You do need to be aware of the shipping time, but everything is stated upfront.
Verified
Perfect transaction, no problems at all!
All the parts were delivered exactly as ordered and well packed. Additionally, the frequent order status updates kept me confident that my order was in the loop and progressing. All in all, a pleasant experience, thank you!
Verified
Very satisfied, order carefully packed
Very satisfied. Order processed quickly, shipment within the announced timeframe.
Fragile products were very carefully packaged, with cardboard and wooden boards.
The slightly high shipping costs are justified. The products arrived in perfect condition.
Verified
Bola to moja prvá skúsenosť s vašou spoločnosťou. Hodnotím ju ako dobrú a jedinú výčitku mám ohľadom informovania o priebehu objednávky. Nakoľko doručenie je dlhšie ako býva bežne pri klasických eshopoch, bolo by vhodné priebežné informovanie o stave objednávky.
Inak som bol spokojný.
Verified
Everything perfect.
Everything arived, OEM quality. Delivery for older cars takes 1-2 months depending on the parts you are ordering. But one thing is sure, if it is somwhere in the world, these guys will get it, doesnt matter how long it will take.
The only downside is the communication from sellers side. If some delivery is taking longer than 2 weeks, I would still like to know the status, what is on stock, what is still pending, etc. Especially if your order takes 2 months to ne shipped.
Verified
Top quality service!!
Prices are always much lower then when you buy it strait from the dealer . It takes i bit longer but everything is oem in original packaging . And they have a good service if there is a problem .
Verified
Great first experience buying from South Korea!
I live in South Korea, and this was my first time ordering auto parts from a European online store. I’m very satisfied with the overall experience. Although there was a minor delivery issue, it was resolved quickly and kindly over the phone, and the parts arrived safely. I was particularly impressed by the secure packaging. I will definitely be using this shop again!
Verified
The replacement part I ordered was genuine and arrived on time as the company had told me. All of them are excellent.This is a fuel gauge with code 6RO 919 673C. Thank you all.
Verified
Great service and communication. I’ll be using oemVWshop again for sure. The part was perfect and the packaging was remarkable, for a safe trip half way around the world! Thank you!
