oemVWshopReviews:
343 reviews in the last 12 months1,789 total reviews
Excellent
Top positive review
Jan 29, 2024
Verified review
Ordered an electronic control unit for the airbag system which could not be obtained from the Audi dealer.
OEMVWShop sourced this one. Took some time, but the part finally arrived and works as it should after being programmed by the Audi workshop. The car is now on the road again.
Very satisfied, but the communication could have been better when the delivery took some time.
Read more
Top negative review
Jul 4, 2023
Verified review
on May 10, 2023, I placed an order worth 219.68 euros and I did not see any order number or awb number. they keep telling me reasons that they will solve it, but nothing. I don't think I'll see either the order or the money back. I wrote e-mails after e-mails, only reasons that they did not arrive from their warehouse, that they will notify their boss when they arrive, all kinds of reasons. order number 9910040623 of May 10, 2023.
Read more
Reviews for oemVWshop
Apr 13, 2024
Verified review
Report review
Apr 10, 2024
Verified review
Report review
Apr 10, 2024
Verified review
Report review
Apr 9, 2024
Verified review
Report review
Apr 4, 2024
Verified review
Report review
Apr 3, 2024
Verified review
Report review
Apr 18, 2024
Verified review
I asked before i ordered the spare part. The customer service confirmed, that the part is on stock. Some hours after ordering the order has been cancelled.
Report review
Answer by oemVWshop
Apr 22, 2024
Good day, thank you for your feedback
As my collegue tried to explanin via email, it is limited qt in warehouse and we are not able to get it at the moment. We have never confirmed stock of this spare part, but handling time for order 14-21 days + shipping.
After order was placed, we have got information from local warehouse about that handkling time for order is unknown, because of that we decided co cancel order and send full amount back to you, to avoid long waiting time..
We are sorry for this case, but hope full refund in case of problem like this is a good solution for you.
Have a good day. BR CEO Thomas Smith
Apr 18, 2024
Verified review
Nem kaptam meg a csomagomat már több mint egy hónapja rendeltem.
Report review
Answer by oemVWshop
Apr 22, 2024
Good day, thank you for your feedback. 2 of parts are currently not available.
We have refudned money via bank to you and shipped spare parts today.
You will receive tracking via email. We are sorry for this delay
Thank you for understanding and have a good day. BR CEO Thomas Smith
Apr 19, 2024
Verified review
product not yet delivered
Report review
Answer by oemVWshop
Apr 22, 2024
Good day, thank you for your feedback.
Order was placed 12.04.2024 with expected date of shipping 29.04.2024. Package has been shipped 15th of april and delivered 22nd of april via Fedex economy express.
Thank you and have a good day
Mar 1, 2024
Verified review
I was initially nervous about ordering a reasonably high value item, but having checked with them first the lead time was as stated and a brand new item arrived and has been fitted. Perfect!
Report review
Mar 12, 2024
Verified review
Great service for hard to find bits!
I ordered some bits for my daughter's Golf as I couldn't get them in the UK. They duly ordered the parts for me, and kept me informed of the order status throughout. Brilliant!
Report review
Mar 5, 2024
Verified review
Almost perfect
Good service, fast delivery, alloy wheels were well packaged so they could handle a trip from Slovakia to Denmark. However, I thought they charged too much for the rims.
Report review
Feb 28, 2024
Verified review
Replying on time with full information is excelent
Report review
Feb 21, 2024
Verified review
The communication is very Good.
Report review
Mar 11, 2024
Verified review
Report review
Mar 11, 2024
Verified review
Report review
Feb 22, 2024
Verified review
Report review
Mar 18, 2024
Verified review
Three weeks after payment, it turned out that one of the spare parts was out of stock. This was the only large part that made shipping more expensive. However, this store refused to refund the difference in shipping costs. Petty crooks.
Report review
Answer by oemVWshop
Apr 22, 2024
Good day
Thank you for your feedback.
We have offered and provided full refund of price you paid, since one of spare parts was not availanble. We are sorry but we are not able to ship any package to Canary Islands cheaper then 39 euro via courrier service
Thank you for understanding and have a good day
BR CEO Thomas Smith
Jan 29, 2024
Verified review
Good delivery
Ordered an electronic control unit for the airbag system which could not be obtained from the Audi dealer.
OEMVWShop sourced this one. Took some time, but the part finally arrived and works as it should after being programmed by the Audi workshop. The car is now on the road again.
Very satisfied, but the communication could have been better when the delivery took some time.
Report review
Feb 9, 2024
Verified review
Quite a smooth experience. Staff is super helpful when you need to ask questions about anything including adding items to an existing order.
Report review