Customers frequently highlight the originality and high quality of the parts, with many appreciating the availability of rare or hard-to-find OEM items. The packaging is often praised for being secure and professional, ensuring parts arrive undamaged. Pricing is generally considered competitive and attractive, which is cited as a key reason for choosing the shop. Customer service is usually described as responsive, friendly, and helpful, and customers value the clear, helpful, and regular updates provided.
Some customers express dissatisfaction with slow or unresponsive communication at times. Delivery, while generally reliable, is often slower than expected, leading to long wait times. A few customers report disappointment with aftermarket parts or issues with product defects. Unexpected fees and high shipping costs are also mentioned as areas for improvement.
This text was automatically created by an AI system from user reviews.
It can take a few weeks for delivery, but that is worth the wait
After several orders I am very pleased with the fact that I always have received the products I ordered. Especially because I order quite a lot of specific parts in different ammounts. The delivery takes a few weeks and that should be taken into account. Finding new parts for cars can be quite tricky so I have not really had a problem with this. And you get updates on your order every few days so you know what is going on, which I appreciate a lot. If you can wait for the parts you ordered for a few weeks I highly recommend this company to buy original parts for the car brands they offer. And until now even the fragile parts have always been carefully packaged and I have had no issues with any damages from transport.
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1 Reviews
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Ersatzteilbestellung für Audi A2
Ich benötigte ein Ersatzteil für einen Audi A2. Dieses Teil war in DE nicht mehr zu bekommen. Hier habe ich dieses Teil auf Nachfrage bestellen können. Es dauerte zwar etwas länger, aber dieser Kauf war einfach, zuverlässig und die Ware kam nach der Versandbestätigung schnell und einwandfrei bei mir an. Vielen Dank dafür und viele Grüße aus Deutschland, verbunden mit meiner absoluten Empfehlung!
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1 Reviews
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5 stars – highly recommended!
Thank you very much! My genuine Canton subwoofer arrived safely and everything is perfect with it.
I would especially like to highlight the extremely secure packaging. It was packed so carefully and professionally that there was practically no chance of the part being damaged during transport, which I really appreciated.
It is true that I had to wait quite a while for the order, but as the saying goes: good things are worth waiting for! 😄
Overall, I am very satisfied with the product, the packaging, and the service. Thank you again!
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1 Reviews
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Soy de México y me gustó mucho la experiencia de haber comprado en el el sitio obviamente mis productos llegaron en 30 días pero se entiende esa parte y me gustaría que dieran opciones de pago con tarjetas de crédito a meses sin intereses para poder comprar artículos aún mas caros y pagarlos a mensualidades, gracias
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1 Reviews
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Audi Tradition parts in the USA
I live in the USA and unfortunately can’t get parts through Audi Tradition for my older Audi's. This was my first experience ordering from oemVWshop, and it was a great one. The entire process went smoothly, and I’ll definitely be ordering from them again in the future. I highly recommend oemVWshop to anyone looking for hard-to-find OEM parts for older Audi's.
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1 Reviews
Verified
Always a pleasure !
Always a pleasure. The follow-up is excellent, from the moment an order is placed right through to the shipment of the original manufacturer parts. We are kept informed of the order status every time a part arrives. Thank you, and see you soon for another order!
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1 Reviews
Verified
Ordering process went very well and communication was excellent. Part arrived in reasonable time considering it was quite specific.
I didn't like the extra hidden charges which appeared while actually checking out. 17.99 for postage is excessive considering it was just an envelope sized part. 5.00 insurance should be included with postage price. The extra charge for any/every payment method is just outrageous. Then to top it all I get hit with crazy import charges, which isn't directly in your control but is impacted by your charges.
Community member
1 Reviews
Verified
Excellent experience with OEMVWShop. All the parts I ordered were genuine OEM Audi and arrived in good condition despite the long international journey to Argentina. Communication was great throughout the process and they were always helpful with my questions. I would definitely buy from them again and recommend them for genuine OEM parts.
Community member
5 Reviews
Verified
Wide offer of Genuine VAG OEM Spare Parts from European suppliers, and products are very well packaged and with rigorous care.
But please can you try progress by improoving or work to reduce time between order payment accepted step and shipping step in your process !!
nearly 6 week business days instead of 5 to 10 business days announced is not really fine and so good user experience ! (for the 1st of a series of 7 orders placed in the begining of June)
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4 Reviews
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oemVWshop shipping is always satisfactory.
I think this is the only company that packages each brake pad meticulously. I ordered from South Korea, and they arrived very safely. Thank you for always providing good prices and shipping quality. (The attached photo shows the product after I removed the packaging. In reality, each pad is carefully packaged.)
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1 Reviews
Verified
I bought a fridge basket for our T5. It had to be an original product because there is a lug on each end that holds it in place in transit. A generic one wasn't going to work. It arrived very well wrapped and I'm happy to have it. Communication was great and I knew exactly when it was arriving. Great experience, thanks.
Community member
1 Reviews
Verified
Customer service is okay. I got answers to most of my questions. Website is good and clear. Many original parts still available wich is a good thing. Products were nicely packed and everything what i ordered was in the package. Would recommend if you are looking for original parts for your Volkswagen/Audi.
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1 Reviews
Verified
I am absolutely thrilled with my experience! The customer communication was outstanding from start to finish—very responsive, helpful, and professional.
The order arrived quickly, and I was incredibly impressed by how the items were handled. Everything was impeccably packed and shipped with the utmost care, ensuring that everything arrived in flawless condition.
Furthermore, the spare parts are absolutely perfect and fit exactly as they should. It is rare to find this level of quality and attention to detail.
I highly recommend this seller and will definitely be ordering again in the future. Thank you for a wonderful transaction!
Community member
1 Reviews
Verified
Thanks for the part- this is exactly what I needed.
Just a heads-up about FedEx deliveries to the US: FedEx Customs held this shipment for two weeks because they did not know the part's country of origin. Extracting this specific requirement was difficult because their phone system is designed to avoid human interaction.
After I finally reached a human in FedEx Customs, I aspart's provided an e-mail account to send the origin info, and the shipment was here a day later.
Very pleased with your shipping and availability. Not so pleased with FedEx, but I'm used to that.
Community member
1 Reviews
Verified
Your website was very easy to navigate and I found the part easily.
My only issue was the high delivery cost and the extra charge for payment. The part I was looking for was quite cheap, circa £12 but I ended up paying around £30 in total. I tried to identify other parts at the time that I could order to make the delivery charge more worthwhile but to no avail.
Community member
1 Reviews
Verified
Livraison dans les délais malgré un dysfonctionnement de FedEx qui ont un suivi déplorable ....ils prétendent que la livraison est annulée car client absent alors que c'est absolument faux ...et le jour suivant ils livrent le colis alors que le suivi indiqué livraison annulée de nouveau.....donc il faudrait changer de livreur
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1 Reviews
Verified
Correct Part, Good Service — Compatibility Advice Could Be Clearer
Ordered a rear spoiler part for my 2021 Skoda Octavia with a towbar from OEMVWShop (Slovakia) and, overall, I had a positive experience.
The part arrived safely to the UK, was well packaged, and importantly it turned out to be the correct part and fitted perfectly.
I had some concerns before dispatch regarding compatibility, as the part number was not explicitly listed against my VIN. To their credit, customer service responded to my query and reassured me that I could return the item if it proved incompatible. While I would have preferred a more definitive technical confirmation (particularly regarding compatibility with the newer NX platform), the support was polite and helpful.
I also paid for the expert compatibility check service and freight insurance, which gave some additional reassurance when ordering from overseas.
Shipping took a little time, as expected from an EU supplier post-Brexit, but everything arrived without issue.
Overall: genuine part, good communication, and a successful outcome. I’d use them again, though clearer VIN-based compatibility guidance would make the process even better.
Community member
1 Reviews
Verified
Great Service
Website eady to use, took advantage of the VIN checker service to make sure right part. Good communication, kept informed. Arrived as estimated. Good amount of packaging to protect bulkhead. Delivery service was excellent, delivery driver really friendly. Excellent service all round.
Community member
1 Reviews
Verified
Found the part required online and order…and placed order, slight delay on dispatch but delivery fast and well packaged
Found the part required online and ordered part after some emails to make sure that the part ordered was correct ie a left or right component and some emails took some time to get replies
Community member
1 Reviews
Verified
Happy customer, will shop here again.
I liked the well designed website. it's easy to use and clearly presented. I appreciated the possibility to verify that the parts I was ordering were compatible. the payment was seamless. Order follow up was clear. The OEM parts arrived well wrapped in perfect state.
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