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oemVWshop
Reviews:

372 reviews in the last 12 months1,781 total reviews  

4.66
Excellent
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Top positive review

Jan 29, 2024
 Verified review
Ordered an electronic control unit for the airbag system which could not be obtained from the Audi dealer. OEMVWShop sourced this one. Took some time, but the part finally arrived and works as it should after being programmed by the Audi workshop. The car is now on the road again. Very satisfied, but the communication could have been better when the delivery took some time.

Top negative review

Jul 4, 2023
 Verified review
on May 10, 2023, I placed an order worth 219.68 euros and I did not see any order number or awb number. they keep telling me reasons that they will solve it, but nothing. I don't think I'll see either the order or the money back. I wrote e-mails after e-mails, only reasons that they did not arrive from their warehouse, that they will notify their boss when they arrive, all kinds of reasons. order number 9910040623 of May 10, 2023.
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Reviews for oemVWshop

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Apr 3, 2024
 Verified review
Good product sortiment. Good internet pages. Easy shopping. A bit high prices and delivery costs.
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12 days ago
 Verified review
I asked before i ordered the spare part. The customer service confirmed, that the part is on stock. Some hours after ordering the order has been cancelled.
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Answer by oemVWshop
8 days ago
Good day, thank you for your feedback As my collegue tried to explanin via email, it is limited qt in warehouse and we are not able to get it at the moment. We have never confirmed stock of this spare part, but handling time for order 14-21 days + shipping. After order was placed, we have got information from local warehouse about that handkling time for order is unknown, because of that we decided co cancel order and send full amount back to you, to avoid long waiting time.. We are sorry for this case, but hope full refund in case of problem like this is a good solution for you. Have a good day. BR CEO Thomas Smith
12 days ago
 Verified review
Nem kaptam meg a csomagomat már több mint egy hónapja rendeltem.
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Answer by oemVWshop
8 days ago
Good day, thank you for your feedback. 2 of parts are currently not available. We have refudned money via bank to you and shipped spare parts today. You will receive tracking via email. We are sorry for this delay Thank you for understanding and have a good day. BR CEO Thomas Smith
11 days ago
 Verified review
product not yet delivered
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Answer by oemVWshop
8 days ago
Good day, thank you for your feedback. Order was placed 12.04.2024 with expected date of shipping 29.04.2024. Package has been shipped 15th of april and delivered 22nd of april via Fedex economy express. Thank you and have a good day
6 days ago
 Verified review
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Mar 1, 2024
 Verified review
AAA. Positive purchasing experience: The product was the same as shown, they were always attentive to answer me. As for the shipping speed, it was not so outstanding, but the product arrived at its destination and was well packaged. It must be taken into account that the final destination was Panama (Latin America).
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Mar 3, 2024
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Mar 18, 2024
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Three weeks after payment, it turned out that one of the spare parts was out of stock. This was the only large part that made shipping more expensive. However, this store refused to refund the difference in shipping costs. Petty crooks.
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Answer by oemVWshop
8 days ago
Good day Thank you for your feedback. We have offered and provided full refund of price you paid, since one of spare parts was not availanble. We are sorry but we are not able to ship any package to Canary Islands cheaper then 39 euro via courrier service Thank you for understanding and have a good day BR CEO Thomas Smith
Feb 13, 2024
 Verified review
They have a lot of rare spare parts but the price might be lower
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Feb 20, 2024
 Verified review
offering international shipment services would be great
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Jan 18, 2024
 Verified review
My order #9910048666 was paid on 12/09/23 and more than a month has passed since that time and two weeks have passed since the “estimated dispatch date” but my order has not been sent and there is no clear answer from support when it will be sent.
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May 21, 2023
 Verified review
I truly believed I was purchasing the part from the manufacturer, which is AudiVW and not a third party. I say so because the email I received said they are getting the part from the “supplier”. Therefore, the part is extremely expensive. An added cost is added so OEM can make a profit.
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Sep 26, 2023
 Verified review
I am able to purchase out of production parts at a reasonable price. Shipping to the USA takes a longer time than desired and the shipping is pricey. That said, I am still satisfied withe the Genuine OE parts that are available.
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Aug 12, 2023
 Verified review
OEM parts availability. Need to show accurate pictures of all parts for visual verification before ordering. I have refrained from ordering parts because I can’t see the actual product.
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Dec 14, 2023
 Verified review
Points positifs: recherche claire et facile sur le site. Points négatifs: prix des composants + frais d'expédition.
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Jun 23, 2023
 Verified review
Very high quality A bit longer the delivery time! All arrived in very good conditions. Parts for Golf mk4
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Oct 23, 2023
 Verified review
Accurate description of products. Shipping could be faster for the price.
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Nov 13, 2023
 Verified review
They had the part I needed.
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Dec 3, 2023
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Jul 20, 2023
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