oemVWshopReviews:
355 reviews in the last 12 months1,788 total reviews
Excellent
Top positive review
Jan 29, 2024
Verified review
Ordered an electronic control unit for the airbag system which could not be obtained from the Audi dealer.
OEMVWShop sourced this one. Took some time, but the part finally arrived and works as it should after being programmed by the Audi workshop. The car is now on the road again.
Very satisfied, but the communication could have been better when the delivery took some time.
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Top negative review
Jul 4, 2023
Verified review
on May 10, 2023, I placed an order worth 219.68 euros and I did not see any order number or awb number. they keep telling me reasons that they will solve it, but nothing. I don't think I'll see either the order or the money back. I wrote e-mails after e-mails, only reasons that they did not arrive from their warehouse, that they will notify their boss when they arrive, all kinds of reasons. order number 9910040623 of May 10, 2023.
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Reviews for oemVWshop
15 hours ago
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Apr 24, 2024
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Apr 19, 2024
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product not yet delivered
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Answer by oemVWshop
Apr 22, 2024
Good day, thank you for your feedback.
Order was placed 12.04.2024 with expected date of shipping 29.04.2024. Package has been shipped 15th of april and delivered 22nd of april via Fedex economy express.
Thank you and have a good day
Apr 18, 2024
Verified review
Nem kaptam meg a csomagomat már több mint egy hónapja rendeltem.
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Answer by oemVWshop
Apr 22, 2024
Good day, thank you for your feedback. 2 of parts are currently not available.
We have refudned money via bank to you and shipped spare parts today.
You will receive tracking via email. We are sorry for this delay
Thank you for understanding and have a good day. BR CEO Thomas Smith
Apr 18, 2024
Verified review
I asked before i ordered the spare part. The customer service confirmed, that the part is on stock. Some hours after ordering the order has been cancelled.
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Answer by oemVWshop
Apr 22, 2024
Good day, thank you for your feedback
As my collegue tried to explanin via email, it is limited qt in warehouse and we are not able to get it at the moment. We have never confirmed stock of this spare part, but handling time for order 14-21 days + shipping.
After order was placed, we have got information from local warehouse about that handkling time for order is unknown, because of that we decided co cancel order and send full amount back to you, to avoid long waiting time..
We are sorry for this case, but hope full refund in case of problem like this is a good solution for you.
Have a good day. BR CEO Thomas Smith
Apr 3, 2024
Verified review
Good product sortiment. Good internet pages. Easy shopping. A bit high prices and delivery costs.
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Mar 18, 2024
Verified review
Three weeks after payment, it turned out that one of the spare parts was out of stock. This was the only large part that made shipping more expensive. However, this store refused to refund the difference in shipping costs. Petty crooks.
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Answer by oemVWshop
Apr 22, 2024
Good day
Thank you for your feedback.
We have offered and provided full refund of price you paid, since one of spare parts was not availanble. We are sorry but we are not able to ship any package to Canary Islands cheaper then 39 euro via courrier service
Thank you for understanding and have a good day
BR CEO Thomas Smith
Mar 3, 2024
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Mar 1, 2024
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AAA. Positive purchasing experience: The product was the same as shown, they were always attentive to answer me. As for the shipping speed, it was not so outstanding, but the product arrived at its destination and was well packaged. It must be taken into account that the final destination was Panama (Latin America).
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Feb 20, 2024
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offering international shipment services would be great
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Feb 13, 2024
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They have a lot of rare spare parts but the price might be lower
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Jan 18, 2024
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My order #9910048666 was paid on 12/09/23 and more than a month has passed since that time and two weeks have passed since the “estimated dispatch date” but my order has not been sent and there is no clear answer from support when it will be sent.
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Dec 29, 2023
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My order: 9910048713 was not delivered on 28/12/2023
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Dec 14, 2023
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Points positifs: recherche claire et facile sur le site.
Points négatifs: prix des composants + frais d'expédition.
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Dec 3, 2023
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Nov 20, 2023
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After saying the part was available before I purchased, they couldn't get it after 6 weeks and blamed the "warehouse". Very possibly a fraud site, so avoid them.
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Answer by oemVWshop
Nov 21, 2023
Good day, The item is still available. As I have been informed via email, the spare part was late from our warehouse and will come next week. The order was cancelled, and the money was refunded as you asked. Thank you, and have a good day. BR CEO Thomas Smith
Nov 20, 2023
Verified review
Didn't get the parcel yet so there's nothing to review. You should try to send email with feedback once after the delivery is completed :)
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Nov 14, 2023
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Délai annoncé de 10 jours pour avoir une caméra. malheureusement 1 mois plus tard la caméra n'est toujours pas là et impossible d'avoir un délai.
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Nov 13, 2023
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They had the part I needed.
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Oct 27, 2023
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I have to warn about this "shop". I placed an order 17 days ago and since then I haven't heard anything from them. I paid 720 euro and it seems the money are wasted on this fraud. I have asked them twice by email about my order but no reply at all. I can't warn enought about this shop as they seem to be a complete scam.
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