oemVWshopReviews:
375 reviews in the last 12 months1,780 total reviews
Excellent
Top positive review
Jan 29, 2024
Verified review
Ordered an electronic control unit for the airbag system which could not be obtained from the Audi dealer.
OEMVWShop sourced this one. Took some time, but the part finally arrived and works as it should after being programmed by the Audi workshop. The car is now on the road again.
Very satisfied, but the communication could have been better when the delivery took some time.
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Top negative review
Jul 4, 2023
Verified review
on May 10, 2023, I placed an order worth 219.68 euros and I did not see any order number or awb number. they keep telling me reasons that they will solve it, but nothing. I don't think I'll see either the order or the money back. I wrote e-mails after e-mails, only reasons that they did not arrive from their warehouse, that they will notify their boss when they arrive, all kinds of reasons. order number 9910040623 of May 10, 2023.
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Reviews for oemVWshop
Aug 11, 2023
Verified review
I had to wait a little longer but I am very pleased with their service. I was always informed about what is going on with my order and it was well packed. Thanks.
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Nov 27, 2023
Verified review
Dieser e-shop ist perfekt. Sie helfen Ihnen bei der Auswahl der Artikel für Ihr Auto völlig kostenlos. Sie sind auch in der Lage, schnell zu bestätigen, die Verfügbarkeit. Sobald die Bestellung aufgegeben ist, wird man immer auf dem Laufenden gehalten, und auch wenn es etwas länger dauert, bis sie die Bestellung bearbeiten, bin ich absolut zufrieden. Die Qualität zu den Preisen ist erstaunlich.
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Oct 12, 2023
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Excellent Replacement parts
I did some purchases from this store and all have been excellent. Products are high quality and soft installation processes. I highly recommend this store! I had been attended by the high management assistant with all my questions answer in timely manner. Great Customer Service..
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Dec 28, 2023
Verified review
I ordered a mechatronic. They helped me with choosing the correct one for my car & they also provided all of the necessary information. Even though it took about 3-4 weeks to arrive, it was worth the wait. New item for a great price. I recommend!
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Sep 13, 2023
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The spare part I wanted to order was in stock, so I decided to place an order. It was shipped the next day and the delivery took only 2 days! I am very pleased with this experience and I have already recommended this e-shop to my friends. Perfect!
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Nov 28, 2023
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Warm customer service, acceptable asking prices, safe packaging and great condition. However, be aware of the handling time, you have to wait about a week or two for the parts to be shipped. The delivery is fast though. Overall amazing!
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Jul 28, 2023
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Tienda muy recomendable
El tiempo de preparación puede ser algo extenso para algunas personas, para mi no fue un problema. Recibí todos mis productos sin daños.., estoy muy conforme con el servicio entregado.., les recomiendo comprar aqui. Saludos desde Chile.
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Jun 12, 2023
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Es una pena que no haya un código de descuento disponible, pero agradezco su disposición para ayudarme a elegir las piezas correctas y la entrega rápida. Incluso el precio era aceptable, por lo que definitivamente ordenaré nuevamente.
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Dec 9, 2023
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I am pleased
After several orders I am pleased with the service and all parts shipped. Shipping time to the United States is a bit slow and a little pricey. Communications regarding orders has been very good and I will continue to use oemVWshop.
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Sep 20, 2023
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Estoy muy agradecido por los asistentes que estuvieron dispuestos a ayudarme a elegir las piezas correctas, enviándome los números de pieza, verificando la disponibilidad y también manteniéndome actualizado. ¡¡Estoy muy satisfecho!!
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Nov 30, 2023
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I was a little scared to order an entire new mechatronic because it is a quite expensive part, but they handled my order smoothly and I received it in about three weeks. New part in a amazing condition, safely packed. Thumbs up!
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Aug 23, 2023
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En general bueno.
Desafortunadamente, algunas de las piezas que quería pedir no estaban disponibles, pero agradezco su disposición para verificar la disponibilidad y también la ayuda para elegir las piezas correctas para mi automóvil. Recomiendo.
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Dec 26, 2023
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Super helpful to find the correct parts, delivered via FedEx great prices and genuine VW parts that fitted perfectly. Very very happy and great to talk to on the phone. They even called me back just to be double sure on 1 part.
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Sep 12, 2023
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Toute cette expérience a été bonne, j'ai reçu de l'aide pour choisir les bons produits pour mon véhicule et la communication a été rapide et claire. Cependant, je vous recommande de vérifier d'abord la disponibilité avec eux.
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Jun 4, 2023
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J'ai failli commander les mauvaises pièces, mais leur aimable service client m'a aidé à choisir les bonnes pièces. Cela a pris plus de temps que prévu, mais le prix et la qualité étaient excellents, donc je recommande.
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Dec 21, 2023
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Ich habe eine Bestellung nach Deutschland aufgegeben und meine Bestellung in 8 Tagen erhalten. Der Kundenservice hat mir geholfen, das Paket zu verfolgen, und sie haben mir auch bei all meinen Anfragen geholfen.
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Oct 19, 2023
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Perfect service, they communicate very quickly and are ready to solve all your problems. I had to add two parts to my order and unfortunately also return one part, but I received immediate advice and help!
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Sep 14, 2023
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+ They have parts that I couldn't find anywhere else in my country
+ Acceptable prices
+ Fast delivery
+ Great communication
- The handling time may seem too long for some people, but I didn't mind at all
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Jun 20, 2023
Verified review
I am thankful for their help, I needed to choose 8 correct parts for my car. Unfortunately, one of them was not available, but the rest arrived faster than expected and in a good condition. I recommend.
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Oct 18, 2023
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Como persona muy crítica, recomiendo absolutamente esta tienda online. Recibí información y seguridad sobre las piezas que iba a pedir + el pedido me fue entregado en un plazo de diez días. ¡Muy bien!
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