Netuno - Europe's largest wholesaler of envelopes and decorative papers

Reviews:

Thank you so much for your kind words!

Thank you so much for your wonderful feedback! We're thrilled to hear that you received your delivery promptly within 3 days and that the packaging met your expectations. We take pride in ensuring that our products are well-packaged to reach you in perfect condition. It warms our hearts to know that you appreciate the quality of our beautiful paper, and we're delighted that you find our prices reasonable. Your satisfaction is our top priority.

Grazie mille per il suo commento positivo! Siamo lieti che siate rimasti soddisfatti della nostra consegna rapida, della qualità dei materiali e dei prezzi competitivi. La vostra soddisfazione è molto importante per noi.

Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience caused by the mistake in the last delivery. Your satisfaction is our priority and we deeply regret any inconvenience. We are committed to resolving this issue quickly. Please contact our customer service team and we will ensure that the correct set of paper is sent to you without further delay. Thank you for your understanding and the opportunity to rectify the situation. We value your confidence in our services and are committed to providing you with a positive shopping experience.

I'm glad to hear that you found the response satisfactory!

I'm sorry to hear that your box arrived open and the paper was damaged. This is certainly not the experience we aim to provide. Please accept our sincere apologies for any inconvenience. To assist you further, please contact our customer service with your order details and any photos of the damaged items. We will do our best to resolve the issue promptly and ensure you receive a satisfactory solution.

We appreciate your constructive feedback regarding paper packaging. Your suggestion about ensuring all papers are adequately packed to prevent damage and exposure to moisture is duly noted. We are committed to continuously improving our packaging processes to enhance the overall customer experience. We're also grateful for your acknowledgment of our reasonable prices for deliveries to Croatia. If there's anything else we can do to enhance your shopping experience or if you have additional suggestions, please feel free to reach out.

Thank you for taking the time to share your feedback with us. We're thrilled to hear that you appreciated the speedy delivery and the quality of the paper. However, we sincerely apologize for the inconvenience caused by the poor packaging that resulted in a broken package upon receipt. Your feedback is invaluable, and we are committed to improving our packaging to ensure that your future orders arrive in perfect condition. We appreciate your understanding and are grateful for your continued recommendation.

Thank you for your positive feedback! We're delighted to hear that you experienced fast shipping at a fair and competitive price.