carhartt.com/eu
Reviews:

2,270 total reviews   

4.28

Good

2,270 reviews since Jan 20, 2021

5
72 %
4
9 %
3
4 %
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3 %
1
12 %
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Review summary

Customers consistently praise the fast and reliable delivery speed, as well as the high quality, durability, and strength of the products. Many highlight the straightforward and user-friendly online ordering process, and commend the responsive and helpful customer service that provides quick feedback. Additionally, the style, variety, and general availability of products are appreciated by most shoppers. However, there are some recurring issues noted by customers. Sizing inconsistency across different models leads to confusion and the need for size exchanges, and a minority have experienced problems with shipping companies. A few customers also desire a broader product selection or more special offers, and there are rare mentions of negative experiences with product quality.

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Reviewscarhartt.com/eu

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Community member 
2 Reviews
 Verified

Order fine, website needs work.

Overall I am very happy with the latest items I ordered from Carhartt. As ever, the process was straightforward and my order arrived promptly when scheduled and in good condition. I was very happy with the design and quality. However, when I was selecting my items I had saved them in my wish list. On the wish list they were saying the items were out of stock, but when I looked at the items themselves they were available in the colour and size I wanted.

Reply from carhartt.com/eu

Thanks so much for sharing your experience with Carhartt! We’re glad you found the ordering process smooth and were pleased with the style and durability of your new gear. We appreciate you pointing out the wishlist glitch; it’s great to know you still managed to find exactly what you wanted. We will share your feedback with our IT team, they will look into this error. Thank you for informing us. Hope you enjoy your new items! Regards, Team Carhartt
Community member 
1 Reviews
 Verified

Best clothing brand in the world

Every time I buy from you’s I’m never disappointed with the quality of the clothing , always true to the size , all my carhartt cloths last me for years ever tho I put them through hell in work every days , there are build to take a beating , my favourite clothing brand , I highly recommend you’s to everybody I know for work and everyday clothings , thank you’s for the amazing brand

Reply from carhartt.com/eu

Dear Customer, Thank you for the great rating and review! We’re very happy to know you’re happy with what we do here at Carhartt. We hope to see you again soon! Kind regards, Team Carhartt
Community member 
1 Reviews
 Verified

Solid Jacket with minor improvement suggestions

The Jacket seems very properly made, it perfectly fits me with the intended loosefit characteristic - for which I just stuck to the sizing table - leaving space underneath for extra clothing and looking cool as well. I like how the jacket is cut. It looks good while not seeming to compromise on functionality. Outer shell definitely is more stiff then a streetwear jacket, but not as stiff as sometimes portrait and I am confident the firm duck will hold up quite well. I still can move in it just as well and it does not make the jacket feel or look too bulky. Same with the weight. It‘s not a hiking jacket but still fairly light compared to leather or heavy wool jackets. The 3-piece hood is tailored anatomically correct and closes perfectly upon the ears while also looking good. The Ribbing closes tightly around the wrists and the hips making it more functional than fashion ribbing. I particularly like that it is placed outside of the sleeve and not inside like on the washed active jacket. As expected all important seems are tripple stitched as fas as I can tell and the lining seems as thick and warm as my other winter jackets. Though I kind of expected it to be thicker and warmer as the desciption stated its made for a 3/4 warmth rating. But in my experience with not more than normal layering underneath (undershirt, t-shirt and a sweatshirt) and proper leg insulation this should still be very comfortably warm for most winterdays in central europe. What I would like to be improved are the endings of the string that go through the hoodie. They often wear out after some time with this kind of ending. A heat shrink tube ending over a knot or a properly made brass ending might be better options. Also I am not quite sure whether this is on purpose or not, but i would have preferred lined front pockets as I might not always wear gloves and espacially in winter the hands then need to go somewhere where they are insulated properly. Overalls an almost perfect jacket for me.

Reply from carhartt.com/eu

Hey there, Thanks a ton for sharing your detailed thoughts on your Carhartt jacket! We’re stoked to hear it fits well and balances style with functionality, our goal is always to make gear that’s built tough and looks great. We really appreciate your feedback on the string endings and pocket lining; that kind of insight helps us keep improving. We will share your feedback internally with our Merchandising team! Take care and enjoy your jacket! Regards, Team Carhartt
Community member 
1 Reviews
 Verified
Love the tshirts and the coats. The quailty is excellent. The material is heavy. Exactly what I look for. And the fit and style is so good, I use them for everyday use, not just work. Only downside is the sizing. The sizes are larger then expected, so you have to get a size down from your normal size. I find this anyway myself. But once you know, its not an issue.

Reply from carhartt.com/eu

Dear Customer, Thank you for the great rating! We’re very happy to know you’re happy with what we do here at Carhartt. We hope to see you again soon! Kind regards, Team Carhartt
Community member 
1 Reviews
 Verified

Amazing, as always!

As always, amazing quality and styles. And the sale section has some really good finds. The only downside is the shipping company in Portugal (GLS). They constantly failed to deliver the package to my house, stating that I was absent, which is not true, and never really picked up the phone or answered e-mails. I would rather pay for shipping.

Reply from carhartt.com/eu

Dear Customer, Thank you for the great rating and review regarding our boots! We’re very happy to know you’re happy with what we do here at Carhartt. We hope to see you again soon! Kind regards, Team Carhartt
Community member 
2 Reviews
 Verified

Great product and fast delivery

I'm really happy with my shorts. They meet my expectations and the buying/delivery process is smooth The only downside is that the size can vary from model to another one. I bought a size 33, same size I bought for a pair of trousers which fit me right and it this case it was too small so I had to return and buy a size 34 No big issue also because the return process is really straightforward

Reply from carhartt.com/eu

Dear Customer, Thank you for the great rating! We’re very happy to know you’re happy with what we do here at Carhartt. We hope to see you again soon! Kind regards, Team Carhartt
Community member 
1 Reviews
 Verified

It's really warm

Delivery was fast. I got told to get one size down and it was accurate, I normally wear L size, but M was perfect for me. This jacket though isn't for the early autumn, it's really warm and I suspect I can wear it through the Finnish winter.

Reply from carhartt.com/eu

Dear Customer, Thank you for the great rating! We’re very happy to know you’re happy with what we do here at Carhartt. We hope to see you again soon! Kind regards, Team Carhartt
Community member 
1 Reviews
 Verified

Perfect

The website was easy to use, and I have to say the quality of workwear is amazing, durable and comfortable. I also ordered two beanies, they’re insulating and warm.

Reply from carhartt.com/eu

Dear Customer, Thank you for the great rating! We’re very happy to know you’re happy with what we do here at Carhartt. We hope to see you again soon! Kind regards, Team Carhartt
Community member 
2 Reviews
 Verified
One missing star was from the fact that I couldn’t select the location where to pick the parcel. It was outside and the packaging was damp becausu I wasn’t able to pick it immediately up.

Reply from carhartt.com/eu

Thanks for sharing your experience with Carhartt. We’re glad you liked what you received, though we understand the inconvenience caused by not being able to choose your parcel pickup spot and the packaging getting damp. We will share your feedback internally with our Logistical team. We appreciate your feedback and hope your next order goes even smoother! Regards, Team Carhartt
Community member 
1 Reviews
 Verified
Great pair of jeans. I would have given 5 stars if the sizing were more consistent. Different trouser models are not the same length, even when the size numbers indicate that they should be identical.

Reply from carhartt.com/eu

Hello! Thanks a bunch for sharing your thoughts! We're glad you like the jeans overall and appreciate your feedback about the sizing differences. It’s good to know what stands out to you, and we hope your next Carhartt find fits just right. We will share your feedback internally with the teams! Thank you again and hope to see you soon! Regards, Team Carhartt
Community member 
1 Reviews
 Verified

Just easy living

The site is easy to navigate, the inventory is very good, and it's just reliable and comforting to buy straight from the company itself, you don't have to worry about getting screwed over. And the prices are really competitive.

Reply from carhartt.com/eu

Dear Customer, Thank you for the great rating! We’re very happy to know you’re happy with what we do here at Carhartt. We hope to see you again soon! Kind regards, Team Carhartt
Community member 
1 Reviews
 Verified

Made my first order !

Made my first order from the website and it was first piece of clothing from Carhartt, and I don’t anything to say against it 😁 Thank you !

Reply from carhartt.com/eu

Hello! Thanks a bunch for sharing your experience with your first Carhartt purchase. We're really happy to hear it left a great impression on you. Your support means a lot to us! Hope to see you again soon. Regards, Team Carhartt
Community member 
4 Reviews
 Verified
I like your concept a lot but a membership program or some special gift for long time customers would be really great.Also some bigger variety of your US selection available for Europe could be great - like more dog gear or hunting/outdoor/fishing options or more tech gear.

Reply from carhartt.com/eu

Dear Customer, Thank you for the great rating! We’re very happy to know you’re happy with what we do here at Carhartt. We hope to see you again soon! Kind regards, Team Carhartt
Community member 
2 Reviews
 Verified
Placing the order was easy and the products arrived fast. It's hard to come up with an improvement. Maybe even more info on concerning the products?

Reply from carhartt.com/eu

Thanks a bunch for sharing your experience with Carhartt! We're really happy to hear that ordering was smooth and the delivery was quick. We appreciate you thinking about ways to make things even better, and we’ll keep your idea about adding more product details in mind. Looking forward to having you back with us! Regards, Team Carhartt
Community member 
1 Reviews
 Verified
La livraison a été effectuée dans les délais impartis et la qualité des produits Carhartt est conforme aux attentes. Je recommande vivement cette marque.

Reply from carhartt.com/eu

Sehr geehrte Kundschaft, Danke für Ihre 5 Sterne! Ihr positives Feedback bedeutet uns sehr viel und motiviert unser gesamtes Team. Mit freundlichen Grüßen, Ihr Carhartt Team
Community member 
1 Reviews
 Verified

Stock availability, shipping and size accuracy

Hi Team, Like: Order processing and fast shipping. Stock availability was also good. Usual quality for Carhartt products Don't like and need improvement: Sizing of the items can be more accurate as seems for one and the same Fit group the measurements differ a lot for the same size and type of clothing. Example: XL Relaxed Fit Heavyweight Short-Sleeve Pocket Outdoor Graphic T-Shirt - shirt is huge more like 2-3XL with chest going over 132cm vs Relaxed Fit Lightweight Short-Sleeve Script Graphic T-Shirt - size corresponds to the sizing chart It's very good that I can return this without any additional charges but it's an additional effort which can be avoided with updated sizing guides. Other than this all fine. Kind regards, K.Kostadinov

Reply from carhartt.com/eu

Hello, Thanks a bunch for your detailed feedback! We’re glad you appreciate the smooth order process and the Carhartt quality you trust. We totally get how important consistent sizing is and your input helps us improve. Carhartt is all about making things easy and enjoyable, so we’ll keep working on nailing those sizing guides. Your feedback will be shared internally with our Merchandising team. Thank you again for your review and the provided feedback, we truly appreciate it. Regards, Team Carhartt
Community member 
1 Reviews
 Verified
No complaints, perfect process - information from Carhartt and the logistics company, early delivery, transparent info of pickup location (I work - I am never at home for deliveries), I also liked the soft packaging, better than boxes. Maybe you can think about recyclable/biodegradable plastics

Reply from carhartt.com/eu

Dear Customer, Thank you for the great rating! We’re very happy to know you’re happy with what we do here at Carhartt. We hope to see you again soon! Kind regards, Team Carhartt
Community member 
2 Reviews
 Verified

Fast delivery and product as expected. Size is a little too big

The trousers were delivered fast and they look and feel really good. They are relaxed fit and a little too big for me but I think that if I had ordered a smaller size, they wouldn't fit. I was expecting a little more straight fit as it's described in the website rather than relaxed fit

Reply from carhartt.com/eu

Dear Customer, Thank you for the great rating! We’re very happy to know you’re happy with what we do here at Carhartt. We hope to see you again soon! Kind regards, Team Carhartt
Community member 
1 Reviews
 Verified
Loved it but the first one I need to send back because it was way to big but I ordered a L and that was perfect

Reply from carhartt.com/eu

Dear Customer, Thank you for the great rating! We’re very happy to know you’re happy with what we do here at Carhartt. We hope to see you again soon! Kind regards, Team Carhartt
Community member 
1 Reviews
 Verified
Delivery was quick. Products are well made and will last. Highly recommend carharrt gear

Reply from carhartt.com/eu

Dear Customer, Thank you for the great rating! We’re very happy to know you’re happy with what we do here at Carhartt. We hope to see you again soon! Kind regards, Team Carhartt

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Sustainable workwear, outdoor clothing, accessories carhartt; the authentic workwear company since 1889. Shop at Carhartt for a wide range of men's and women's workwear, work shoes and accessories tha...

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