TrustmarkValid
TrustmarkValid
certified since: Dec 9, 2014
updated on: Nov 28, 2022
HHV is checked and certified according to the Trusted Shops quality criteria
- Verified identity
- Protection of personal data
- Clear ordering process
Secured by a guarantee
At HHV, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more
Reviews for HHV
This is how we ensure that reviews come from real consumers.
the most relevant positive review
Nov 11, 2022
I love this website. I live in southern California and there’s a bunch of stateside websites and local record shops. I also love crate digging but this website is just phenomenal. Easy to navigate, good prices, a plethora of selection and above all else, some of the fastest shipping I’ve been apart of experiencing and that’s one of the reasons I choose to order so very often. The favorite/heart button is also a plus as not all vinyl websites have that option. My only critique would be about the lack of some sort of loyalty plan. In the last 8 weeks I’ve ordered over 2 dozen vinyl records within 8 different orders and yes I’ve taken advantage of the point redeeming feature for a really dope 90’s classic hip hop poster (y’all have to make a 2000’s poster too) but maybe a discount coupon could be a nice bonus once hitting a certain amount orders. Yet, I digress because then this site would be too perfect lol
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the most relevant critical review
Feb 17, 2022
To all non-EU customers beware!
Even though HHV.de claims not to charge VAT for orders outside of the EU and encourage you to contact Service team in case VAT is not automatically taken off it is all a big bluff.
This happened to me so I've contacted service team and they officially confirmed the procedure where HHV.de simply charges full price (including VAT) and presenting it as if there is 0 EUR VAT included in the invoice. Basically making goods base amount equal to German price plus VAT. Nice business...
"Double taxing? Never heard of that."
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Reviews for HHV
Verified review
Nov 11, 2022
I love this website. I live in southern California and there’s a bunch of stateside websites and local record shops. I also love crate digging but this website is just phenomenal. Easy to navigate, good prices, a plethora of selection and above all else, some of the fastest shipping I’ve been apart of experiencing and that’s one of the reasons I choose to order so very often. The favorite/heart button is also a plus as not all vinyl websites have that option. My only critique would be about the lack of some sort of loyalty plan. In the last 8 weeks I’ve ordered over 2 dozen vinyl records within 8 different orders and yes I’ve taken advantage of the point redeeming feature for a really dope 90’s classic hip hop poster (y’all have to make a 2000’s poster too) but maybe a discount coupon could be a nice bonus once hitting a certain amount orders. Yet, I digress because then this site would be too perfect lol
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Verified review
6 days ago
Everything was really smooth. When I needed to cancel an order before, I faced no issues. And this time when I ordered, everything was really satisfying. I received steady emails updating me about my order status, as well as ones from the shipping company. The order came very fast, even though I was having it shipped over seas. The order came well sealed, with no scratches or creases. Overall, very professional and easy to work with. Thank you hhv!
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Verified review
Nov 7, 2022
Excellent , products are as same as they describe , packing is very well and delivery just in time . I really like hhv .
I would be better to arrange more collection in vinyl like RAIN BOW / AIR SUPPLY/ LOBO /DEEP PURPLE/ GREAT WHITE/ DEF LEPPARD VAULT/TWISTED SISTER /PROCOL HARUM/ SCORPIONS like many American & European rock band and one thing more just make more harder box for vinyl
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Nov 13, 2022
+☆+☆♤☆+☆+
Exceptional customer service . .
A Great shopping experience as always with HHV.. Swift Transaction .. Prompt Shipping with Secure postal Tracking .. The Items I had purchased where delivered in Mint condition & the Records
are Sounding Delicious 🎶💥
Bingo 👌
A fantastic array of eclectic Music and Merchandise to discover at HHV ...
Definitely Recommended ... Thank You 💫
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Verified review
2 days ago
I've never had any problems with the orders I have placed with HHV. If I had to mention one thing to say to improve it would be price (product and delivery costs) but given the service has been excellent and there is the Trusted shops guarantee, I will accept that they cannot be bargain basement cheap.
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Nov 6, 2022
Received package within short time. It came in good shape.
The date I was supposed to receive the package was two days before planned. Of course that is great, but als a bit difficult, happily my neighbours took care of it.
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Nov 1, 2022
I was wary about purchasing these trainers as the company were abroad however the communication was great and very professional and the trainers arrived on time and were really well packaged. Would definitely use them again.
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Nov 13, 2022
Great price and products, super fast shipping considering that this was an international order. I'm very happy with my purchase. Really easy to sort and filter and find exactly what I was looking for. Will shop here again.
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reçu ma commande tres rapidement et tres bien protegé dans le colis et j'ai ete prevenu pour un retard d'une autre commande ou je pouvais etre remboursé tout de suite donc tres content car tres pro. Merci a l'equipe HHV.
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2 days ago
great website, very interactive to shopper and I love that they notify me when a wishlist item is back in stock. Shipping is very fast as well
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I am very satisfied with my experience. The delivery was quick and I was informed about the progress of my order. I will certainly come back.
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Nov 8, 2022
very happy with the store and product, only thing bad is the fedex delivery system where a parcel can only be delivered in person.
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Nov 5, 2022
Excellent service. Speedy processing and order delivery.Excellent customer service.One of the best sites to order from.
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2 days ago
Il vinile é arrivato intatto e molto velocemente! Sicuramente farò altri acquisti su questo ottimo sito 😊
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Nov 5, 2022
Soy muy efectivos y rápidos a la hora de trabajar los pedidos on-line gracias por todo un abrazo
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Oct 29, 2022
Fast shipping. Impeccable condition. Reasonable shipping costs. 5€ discount. All is excellent.
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Nov 1, 2022
Always great service. I had one or two problems over the years. But the rest was always top!
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4 days ago
The balance between the collection and the price is very good. A safe and quick delivery.
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6 days ago
They delivered my product 3 days earlier than anticipated. Even from Germany to Australia.
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13 days ago
This was a very smooth interaction: good communication and very fast service. All perfect!
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