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Nov 11, 2022
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I love this website. I live in southern California and there’s a bunch of stateside websites and local record shops. I also love crate digging but this website is just phenomenal. Easy to navigate, good prices, a plethora of selection and above all else, some of the fastest shipping I’ve been apart of experiencing and that’s one of the reasons I choose to order so very often. The favorite/heart button is also a plus as not all vinyl websites have that option. My only critique would be about the lack of some sort of loyalty plan. In the last 8 weeks I’ve ordered over 2 dozen vinyl records within 8 different orders and yes I’ve taken advantage of the point redeeming feature for a really dope 90’s classic hip hop poster (y’all have to make a 2000’s poster too) but maybe a discount coupon could be a nice bonus once hitting a certain amount orders. Yet, I digress because then this site would be too perfect lol
Hhv.de is not doing their job correctly. They didn't arranged the complete documents for global vat free purchasing/shipping between EU and non EU countries and then blame the customer for no reason. I've paid huge amount of customs expense (300 EUR) for the 372 EUR purchasing. They didn't accepted return or refund without customer paying all the expenses. They also want customer to cover all the returning expenses on returns. They don't take any responsibility on their fault, they don't do their job complete and correct. I'm not satisfied with any step of this shopping expreience and i don't recommend this shop to be on "trusted shops". They're way too far from being trustworthy...
Clear view of what is in stock en what is out of stock. Lots of records & styles. Fast shipping. And nice is the possibility to change delivery company.
What could be better? Longer soundclips. Maybe not possible, but in a live recordshop costumers can listen the whole tune. The soundclip is nice to have, but says not always enough about the tunes/ records.
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11 days ago
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Amazing Record Store!
They have a great selection and prices you can't beat even for international orders. I'm US based and my orders arrive quicker than some of my US orders. I will continue to shop from here as they've proven to great sellers. I hope one day I can visit their store in Germany.
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7 days ago
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Always responsive, helpful, and fair. Even from this far across the pond, impeccable customer service. Great prices, wide selection, amazing value on most import vinyl you could want!
All good as usual, don't remember having a problem with this website before, although UPS never deliver the day they are supposed to...and that happened 3 times in a row
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6 days ago
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Fast delivery. Record jumps on one track but I have that track on other discs. A bit annoying but not worth all the expense and fuss of returning the record.
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6 days ago
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HHV has a great service because i asked and they honored the summer discount after my purchase. So i am pleased with their customer service.
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Aug 24, 2023
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I recommend!
Everything as it should be. Very carefully and safely packed. The shipment reached me very quickly. Thank you!
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