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GreenlandMX.eu
Reviews:

318 reviews in the last 12 months1,055 total reviews  

4.61
Excellent

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Top positive review

May 24, 2023
 Verified review
Delivery was fast enough and prices acceptable. Only minor was that Techocell seat cover to my CR250R 1992 Honda. It was hardened too much by time and would not stretch like new ones. There is still line in the midle of seat from rear to front which will not straighten. And rear end of the seat, never had so big problems to strecth seat cover over rear looking good. And I have had much more difficultier seat covers to put in place. I guess it has been very long time in the warehouse and in the paggage. After all, everything is fine and I will purchase items from GreenlandMX in the future again!
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Top negative review

Jan 25, 2024
 Verified review
5 weeks to deliver an item. Initially out of stock but this wasn't comminucated for 3 weeks. I sent several messages to their support person before any response. Then it was supposedly delivered but hadn't been. I asked for my money back - no response. About 5 days later it arrived. If you want stress and poor communication then consider this when you purchase. Previously I've used them without too much delay etc. I'm definitely worried by their lack of customer service really. Not sure if I will use them again when other companies exist. The caveat is I ordered in the Christmas New Year break. Even so they were work days when I ordered so.....5 weeks seems a real long time to wait.
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Reviews for GreenlandMX.eu

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Jun 4, 2023
 Verified review

They made a shipping error but they fixed it quickly

They made a shipping error and the product I received was a mismatched pair of boots. I sent a couple of emails and thought they had not replied but, in fact, their reply had gone straight to my trash bin (so, check your bin not just your spam) unbeknown to me. They called me, and the problem was swiftly solved as they quickly sent a new pair and collected the first one. I would give them 5 stars, but the shipping error was quite odd and hard to understand, and disregarding it would be unfair to those who make no such mistakes. I would still buy from them again.
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Answer by GreenlandMX.eu
Jun 5, 2023
Thank you very much for reviewing GreenlandMX. Our priority is customer satisfaction and that’s why we try to take care of even the smallest detail so you can enjoy your passion to the maximum. We will continue to work hard to improve so that your next rating corresponds to five stars. We hope to see you again soon and SPEED UP! Your GreenlandMX Team
Aug 6, 2023
 Verified review
Absolute top of the notch products and prices are quite ok. Overall experience was very good, even if I found some process for returning some products a bit intricated .... (but, i han ZERO issues , it is important to know, the guys are very pros and kind)
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Answer by GreenlandMX.eu
Aug 7, 2023
Thank you very much for your review. At GreenlandMX we very much appreciate the opinions of our customers which guide us to improve and to continue advancing to offer you the best quality and service possible. We appreciate your support and hope to see you again soon. We are here to help you with whatever you need. Many greetings and SPEED UP! Your GreenlandMX Team
Jun 16, 2023
 Verified review
Perfecto servicio, transporte y calidad del producto. Para dar 5 estrellas faltó la no respuesta a varias llamadas.
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Answer by GreenlandMX.eu
Jun 19, 2023
Muchas gracias por valorar a GreenlandMX, Nuestra prioridad es la satisfacción del cliente, es por ello que intentamos cuidar hasta el más mínimo detalle para que puedas disfrutar al máximo de tu pasión. Seguiremos trabajando a fondo para mejorar, y que tu próxima valoración sea de cinco estrellas. Esperamos verte pronto de nuevo. ¡Mucho GAS! El equipo de GreenlandMX.
Oct 22, 2023
 Verified review
A bit slow to get my order shipped but very quick delivery once the shiper received it.
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Answer by GreenlandMX.eu
Oct 23, 2023
Thank you very much for reviewing GreenlandMX. Our priority is customer satisfaction and that’s why we try to take care of even the smallest detail so you can enjoy your passion to the maximum. We will continue to work hard to improve so that your next rating corresponds to five stars. We hope to see you again soon and SPEED UP! Your GreenlandMX Team
Jan 11, 2024
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Answer by GreenlandMX.eu
Jan 12, 2024
Thank you very much for reviewing GreenlandMX. Our priority is customer satisfaction and that’s why we try to take care of even the smallest detail so you can enjoy your passion to the maximum. We will continue to work hard to improve so that your next rating corresponds to five stars. We hope to see you again soon and SPEED UP! Your GreenlandMX Team
Dec 28, 2023
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Answer by GreenlandMX.eu
Dec 29, 2023
Thank you very much for reviewing GreenlandMX. Our priority is customer satisfaction and that’s why we try to take care of even the smallest detail so you can enjoy your passion to the maximum. We will continue to work hard to improve so that your next rating corresponds to five stars. We hope to see you again soon and SPEED UP! Your GreenlandMX Team
Dec 26, 2023
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Answer by GreenlandMX.eu
Dec 27, 2023
Thank you very much for reviewing GreenlandMX. Our priority is customer satisfaction and that’s why we try to take care of even the smallest detail so you can enjoy your passion to the maximum. We will continue to work hard to improve so that your next rating corresponds to five stars. We hope to see you again soon and SPEED UP! Your GreenlandMX Team
Dec 22, 2023
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Answer by GreenlandMX.eu
Dec 22, 2023
Thank you very much for reviewing GreenlandMX. Our priority is customer satisfaction and that’s why we try to take care of even the smallest detail so you can enjoy your passion to the maximum. We will continue to work hard to improve so that your next rating corresponds to five stars. We hope to see you again soon and SPEED UP! Your GreenlandMX Team
Dec 7, 2023
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Dec 4, 2023
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Nov 16, 2023
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Answer by GreenlandMX.eu
Nov 17, 2023
Thank you very much for reviewing GreenlandMX. Our priority is customer satisfaction and that’s why we try to take care of even the smallest detail so you can enjoy your passion to the maximum. We will continue to work hard to improve so that your next rating corresponds to five stars. We hope to see you again soon and SPEED UP! Your GreenlandMX Team
Nov 2, 2023
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Answer by GreenlandMX.eu
Nov 3, 2023
Thank you very much for reviewing GreenlandMX. Our priority is customer satisfaction and that’s why we try to take care of even the smallest detail so you can enjoy your passion to the maximum. We will continue to work hard to improve so that your next rating corresponds to five stars. We hope to see you again soon and SPEED UP! Your GreenlandMX Team
Oct 23, 2023
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Answer by GreenlandMX.eu
Oct 24, 2023
Thank you very much for reviewing GreenlandMX. Our priority is customer satisfaction and that’s why we try to take care of even the smallest detail so you can enjoy your passion to the maximum. We will continue to work hard to improve so that your next rating corresponds to five stars. We hope to see you again soon and SPEED UP! Your GreenlandMX Team
Oct 11, 2023
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Answer by GreenlandMX.eu
Oct 16, 2023
Thank you very much for reviewing GreenlandMX. Our priority is customer satisfaction and that’s why we try to take care of even the smallest detail so you can enjoy your passion to the maximum. We will continue to work hard to improve so that your next rating corresponds to five stars. We hope to see you again soon and SPEED UP! Your GreenlandMX Team
Sep 26, 2023
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Answer by GreenlandMX.eu
Sep 27, 2023
Thank you very much for reviewing GreenlandMX. Our priority is customer satisfaction and that’s why we try to take care of even the smallest detail so you can enjoy your passion to the maximum. We will continue to work hard to improve so that your next rating corresponds to five stars. We hope to see you again soon and SPEED UP! Your GreenlandMX Team
Aug 2, 2023
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Answer by GreenlandMX.eu
Aug 3, 2023
Thank you very much for reviewing GreenlandMX. Our priority is customer satisfaction and that’s why we try to take care of even the smallest detail so you can enjoy your passion to the maximum. We will continue to work hard to improve so that your next rating corresponds to five stars. We hope to see you again soon and SPEED UP! Your GreenlandMX Team
Jul 25, 2023
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Answer by GreenlandMX.eu
Jul 26, 2023
Thank you very much for reviewing GreenlandMX. Our priority is customer satisfaction and that’s why we try to take care of even the smallest detail so you can enjoy your passion to the maximum. We will continue to work hard to improve so that your next rating corresponds to five stars. We hope to see you again soon and SPEED UP! Your GreenlandMX Team
May 31, 2023
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Answer by GreenlandMX.eu
Jun 1, 2023
Thank you very much for reviewing GreenlandMX. Our priority is customer satisfaction and that’s why we try to take care of even the smallest detail so you can enjoy your passion to the maximum. We will continue to work hard to improve so that your next rating corresponds to five stars. We hope to see you again soon and SPEED UP! Your GreenlandMX Team
Aug 16, 2023
 Verified review

Delayed delivery and poor communication

Until now I was really satisfied by Greenland. This time, it seems that there were problems with the availability of the parts ordered. Announced available, not sent within the announced deadlines, difficulty to reach customer service and get an answer… too bad. I finally got the parts, but later than I expected.
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Answer by GreenlandMX.eu
Aug 17, 2023
Thank you for evaluating our service. Indeed, one of the items you ordered from the Polisport range arrived at our facilities late due to the summer period. It was therefore dispatched 48 hours later. On behalf of GMX we apologise for the delay. Best regards from the GMX team
Dec 20, 2023
 Verified review
Zero communication. My shipping address was and still is listed correctly on my account, but after placing my order the shipping address set as my billing address. After three emails and online forms, no one responded and the items arrived at the wrong address.
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Answer by GreenlandMX.eu
Dec 21, 2023
Thanks for contacting us and share your experience. We have checked the payment has been done by Express Paypal service, so you have selected the destination since your Paypal account. Perhaps you entered the address that was saved by default on this platform, and not the one you had selected in your GMX account. The expedition was made 2 business days ahter its registration so we couldnt change the information before. Our international customer service have received only 1 message from you after 2 weeks, so it was impossible for us to do anything. We hope we have clarified your doubts Best regards GMX team.