GreenlandMX.euReviews:
318 reviews in the last 12 months1,055 total reviews
Excellent
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Top positive review
May 24, 2023
Verified review
Delivery was fast enough and prices acceptable. Only minor was that Techocell seat cover to my CR250R 1992 Honda. It was hardened too much by time and would not stretch like new ones. There is still line in the midle of seat from rear to front which will not straighten. And rear end of the seat, never had so big problems to strecth seat cover over rear looking good. And I have had much more difficultier seat covers to put in place. I guess it has been very long time in the warehouse and in the paggage. After all, everything is fine and I will purchase items from GreenlandMX in the future again!
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Top negative review
Jan 25, 2024
Verified review
5 weeks to deliver an item. Initially out of stock but this wasn't comminucated for 3 weeks. I sent several messages to their support person before any response. Then it was supposedly delivered but hadn't been. I asked for my money back - no response. About 5 days later it arrived. If you want stress and poor communication then consider this when you purchase. Previously I've used them without too much delay etc. I'm definitely worried by their lack of customer service really. Not sure if I will use them again when other companies exist. The caveat is I ordered in the Christmas New Year break. Even so they were work days when I ordered so.....5 weeks seems a real long time to wait.
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Reviews for GreenlandMX.eu
Dec 7, 2023
Verified review
Mau apoio ao cliente
O pedido chegou como planeado. Mas o apoio ao cliente está a ser muito mau… já tentei contatar a greenlandmx pelo menos 6 vezes por e-mail devido a um defeito do produto e para já sem obter resposta nenhuma..
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Nov 24, 2023
Verified review
I ordered Leatt 7.5 helmet kit with Leatt 5.5 velocity goggles, but I got Leatt 4.5 velocity goggles.
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Answer by GreenlandMX.eu
Nov 28, 2023
Thanks for keeping us informed and share your experience. At the same time, we greatly regret that your shopping experience was not a five-star rating, as this is our primary objective.
Our customer service is in contact with you to solve this incidence as soon as possible, and also trying to prevent this type of incident from happening again.
Cordial greetings from Your GreenlandMX Team
Dec 24, 2023
Verified review
One month delivery time
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Answer by GreenlandMX.eu
Dec 26, 2023
Thank you very much for taking your time to evaluate our services. We have checked some of products purchased presents a procurement delay of 5-7 business days. The 6th adn 8th December has been public holidays so your order has been dispatched a little later than expected.
In the following 4 business days the delivered has been registered correctly, but you confirmed unfortunately didn take place so a claim has been submitted.
Finally the complaint has been dismissed as a corroborating delivery record was provided.
We apologise for any inconvenience caused, but delivery times have been respected and delivery confirmed.
Your GreenlandMX Team