Thank you so much for your kind words — we’re really happy to hear you enjoy our products! 🌟 Regarding the free gift, once the minimum order value is reached, the system will prompt you to manually add the gift to your basket before checkout. It’s not added automatically, but you’ll see a button in the shopping cart that lets you include it for free. If you need any help, our customer support team is always happy to assist. Thanks again for your feedback, and we hope to send another order your way soon! Best wishes, The KoRo team

Thank you for taking the time to share your feedback. While we’re relieved to hear that nothing was damaged during delivery, we’re sorry the condition of your parcel wasn’t as expected. As mentioned via e-mail, our customer service team is always happy to help find a proper solution and ensure your feedback is passed on. Should a parcel ever arrive in poor condition in the future, we warmly encourage you to get in touch so we can make things right. We truly appreciate your order and wish you a wonderful summer. All the best, The KoRo Team